Reviews
“Richard came out to resolve a minor wiring tweak the day after completion due to one aspect of the full system capabilities not working as expected….not a big deal. He is a master of his craft. He diagnosed and made the tweak accurately and quickly, and then noticed something else not right that a homeowner would never catch. He fixed on existing equipment and tweaked the new, so that ALL was fully operational for the first time. He even showed me how to do my homeowner maintenance in between subscription service visits. He was candid, honest, a pleasure to talk to and learn from. And I already knew quite a bit coming in. If he is indicative of who comes to your home for either periodic maintenance or a problem…..you are in good, knowledgeable, seasoned, hands. For that I would highly recommend Stout for your periodic maintenance needs and no doubt who to call if having a problem.”
“Mr. Sides arrived right on time. He was courteous and worked quickly and efficiently. We have always been satisfied with the level and quality of service we have received from Stout Heating & Air Conditioning. Thank you for the great service.”
“The Stout “team” is exactly that, an AWESOME team.
Lori…..took the initial call..followed up with heads up calls…just a pleasant warm person.
Brett….field rep….did a great job…first with deriving various tweaks to the quote, bringing in Randy with his years of experience to more fully configure the job…visits to and supporting the crew, and supporting the finishing touches that needed fine tuning. He stayed with it until the end and I always felt supported and informed.
Scott was a great lead man, supported by an energetic, polite, competent, and hardworking Logan and Jon.
Holland really worked hard and conscientiously, overcoming multiple obstacles, and with a great knowledge of the electronic details. I knew this as I had studied the schematics myself, so our discussions were spot on.
And Randy, during his quote support visit, his full vision of the solution and directing the traffic for the team remote, the job was executed better than I hoped.
I was especially impressed with the outstanding character of the young bucks, Scott, Logan, Holland, and Jon. It is obvious the Stout management took care to hire its team not just on competence but more importantly on character. I enjoyed interacting with them as they worked, they had fun but worked hard. A fine group of young men that really comport themselves well and reflect admirably upon the company. Thanks to all for a job well done!”
“Mike, did an excellent job for us. He is thorough and business oriented. We are very pleased with Stout Heating and Air. Thank you for a job well done.”
“Mike, did an excellent job for us. He is thorough and business oriented. We are very pleased with Stout Heating and Air. Thank you for a job well done.”
“Scott and the team were beyond outstanding, extremely professional and polite. You could not ask for a better group of young men. Scott’s professionalism is not only a fine example, but he does the Stout business proud and represents them well. I cannot say enough great things about Scott and all the team as he obviously rubs off on them. Kudos to Stout for hiring such a great group of folks!!”
“My experience is always good with Joey Charleston!
Joey is very technically proficient but also has a friendly, personal manner.
So Mark Stout, it is your really good personnel that makes YOU look good!
Paul Keller”
“I have used Stout services for over 20 years & have always had excellent service from them.”