Reviews
“Qaushawn Carpenter did an excellent job with a maintenance service call and keeping me well informed about my HVAC system. I am always pleased with Stout as a company and their Service Technicians.”
“Drew was awesome and very through. Great guy! Keep this boy and pay him more!🤣”
“This was my first interaction with Stout Heating and Air.
I was impressed with the professional and efficient manner in which the appointment was scheduled. All fees were clearly explained.
Mr. Carpenter, the service technician, arrived on schedule and very pleasant. He was even professionally dressed! he provided efficient and professional service — explaining what he did as he was going through the system. He answered all of my questions and even explained what to expect on the next maintenance call.
It was a very pleasant and professional service call — somewhat unusual for Salisbury.”
“QAUSHAWA did a great job for us very polite and explained everything he done .Thank you”
“Quashawn was friendly and very polite. He explained every step of the maintenance process as he did the work. I have been a customer of Stout Heating and Air for 32 years and I couldn’t have asked for any better service than I received today. Thank you for sending Quashawn to my home today.”
“Upon arrival Chad asked if I had any concerns regarding my HVAC system. He verified where the equipment is in my house and proceeded to do his inspection. He let me know that he found no problems with the equipment and then went outside to check on the equipment there. Once again Chad stated that he had found no problems and went over what he had done. Before leaving Chad asked if I had any questions about the service he provided.”
“As usual, the service man was prompt, polite, knowledgeable and left everything in order. Thank you.”
“The entire experience was excellent. Installers were knowledgeable, courteous, friendly, and professional. They were patient and took time to explain various aspects of the system. Great doing business with you.”
“Carson and Jacob showed up within 4 days of my old unit breaking down. They kept me informed of their arrival time and explained along the way exactly what they were doing and what they planned to do. They were very polite and professional. They showed no hesitation or resentment toward my multiple questions. Stout has some great employees in these two men. And of course their mothers should also be proud of them!!!”