Reviews
I can't say enough good things about our recent experience with Stout Heating and Air Conditioning for the installation of our new Trane XL16i air conditioning and heating system. From start to finish, this team exceeded our expectations.
It started with Anna, their receptionist and logistics coordinator, who was incredibly organized and made scheduling seamless from day one. Bret Graham in sales took the time to walk us through our options and helped us choose the right system for our home without any pressure — just honest, knowledgeable guidance.
The installation itself took two full days (air conditioning installed on day one, heating on day two), and the technicians — Dalton Vandevere, Chance Readling, and Manuel Mendez — were true professionals. They were respectful of our home the entire time, cleaned up thoroughly, and their craftsmanship was outstanding. You could tell these guys take real pride in their work.
Every single person we interacted with — from the front office to the technicians on the job — was courteous, punctual, and clearly skilled at what they do. It's rare to find a company where every team member delivers this level of quality and professionalism.
I would highly recommend Stout Heating and Air Conditioning to anyone in need of HVAC installation or service. Ask for Bret and his team — you won't be disappointed!”
“Jeremy explained everything thoroughly and advised us on what to look for in the future.”
“Again, hats off to Stout Heating & Air for hiring qualified techs, with impeccably second to non professionalism, manners and friendly!”
“Thank you. Mike was wonderful. Found factory defect in my new unit. Fixed in timely manner. Very professional service. As always!”
“Had a hiccup with our upstairs unit and Jeremy came out and diagnosed the unit. Made recommendations and scheduled a repair date for us. I’m so satisfied with the overall experience that I decided to sign up as a member for semiannual maintenance. Would definitely recommend!!!”
“We initially chose another company and were very disappointed. Starting with the quote from Stout, we were impressed. Corey, Wilmer, and Mike came out and did our install. They were phenomenal, and we were very impressed with their polite and professional manner. We would give 10 stars if we could!”
“Q was very knowledgeable and compassionate about his job! His overall attitude was a pleasure to be around!”
“In this day and time in society, it is wonderful to have a company and workers representing the company come to your home and do such a professional job. Scott,
Dalton, and Wilmer did an outstanding job and we want to thank them for the work they provided. They were beyond polite and did a superclean job. Chris was also very professional and was able to answer all questions we asked. A big "we appreciate it" to Chris. These guys deserve a bonus!!!!”
“Jeremy did an excellent job repairing our A/C unit. He was professional and thorough in the steps and procedures to ensure everything was correctly installed and working properly. When asked, he communicated professionally describing each step and clarifying when questions arose.”
“Mike, identified the problem immediately and had it resolved quickly. Would like to have him back.”