Reviews
“Very professional. Communication exceptional. Highly pleased.”
“When we needed to replace our bonus room Mini-Split, Stout was our first call. One call got the entire process started. Brett called me and set up a time for him to come and give me an estimate. He scheduled a time for the installation and the crew showed up on time and did a quick walk through with me to explain what they were going to do. Scott and Bobby were very professional and courteous. They showed me how to operate the system and made sure to answer all my questions. Before they left they cleaned up their work area, probably better than they found it. We have been happy Stout customers since 1993, and with this level of service I will continue to call on Stout for all my HVAC needs.”
“Jeremy makes sure that our unit is working at its best to maintain a clean environment for my husband who has lung health issues. He shows us the pictures so that we know what is going on with our unit. We appreciate his concern with our health and out pocketbook.”
“No appointment. Unit would not run. Ask for Stout’s to come out and troubleshoot. Had to work it in the schedule. Mike figured it out quickly. Ordered the parts and waiting on them to arrive! Great service!”
“Mike changed our filters and checked everything. As usual, he did an excellent job and we were very pleased with the job he did.”
“Efficient and thorough service. Very personable and polite while here.”
“Quashawn arrived on time. He introduced himself and was friendly. He explained everything he would do and check out and said he would tell us what he found prior to leaving. We talked a bit, getting to know each other and he went to work. Prior to leaving he explained exactly what he had found and we talked a bit more. He was easy to talk to! A good representative.”
“Chad is very professional,and repaired an area on my older unit. He also addressed the humidity issues in my basement,and what was needed to resolve that.”