Reviews


Air Conditioner Maintenance in Salisbury, NC 28147

“Chad called to give his eta and upon arrival was very friendly and professional. After checking my unit, he told me what was wrong—showed me pictures of the problem. He advised me of an approximate cost of the repair. He even discussed the possibility of my needing a new unit-not as a sales person but as a concerned service technician. He even went a step further and called the office to scheduled a day and time for a sales representative to come to me. I have been a customer for a long time and am so glad I am. Very good company to do business with.”
- Adrain S.

Ductless System Repair in Salisbury, NC 28147

“I have always been pleased with the service I have received from Stout. They always do a through job Jeremy and Drew spent a good deal of time trying to locate a leak in my ductless split system. They did not detect one, so they added refrigerant and we will see what happens. So much better than guessing and just replacing parts.”

- Jerry S.

HVAC Maintenance in Salisbury, NC 28146

“Jeremy took the time to tell me about the system and the pros and cons of servicing and operation of different parts of the HVAC units.”

- Kevin C.

Air Conditioner Replacement in Salisbury, NC 28146

“Outstanding! Techs were on time and very professional and courteous. Overall service was great!”

- Charlie C.

Heat Pump Maintenance in Salisbury, NC 28146

“Alex was on time and was cordial upon arrival. I showed him where the heat pump was and let him do his work. He checked everything out and let me know all was well. Seem to do a thorough job and very polite. He is a keeper!”

- Michael V.

Air Conditioner Maintenance in Salisbury, NC 28144

“On time and courteous.”

- Judy Q.

Air Conditioner Maintenance in Lexington, NC 27295

“Jeremy showed up on time this morning. It was his first trip to our house. Once I oriented him to where the major components of the heating system were, he went straight to work. The system was working properly, and all he needed to do was to change out our Hepa filter near the air handler. Jeremy was cordial and businesslike, and did his work in short order. The only thing that he may not have looked it was the split unit that serves our sunroom. I’m presuming that it is also in good order, though we hardly use it. I guess we’ll find out when the weather gets hotter.”

- Rob G.

Heat Pump Maintenance in Salisbury, NC 28146

“Always a good experience. Come on time as usual and checked out heat pump and air handling unit completely. Thanks again for the great service!”

- John K.

Air Conditioner Repair in Salisbury, NC 28144

“Had to call weekend repair number on Saturday, May 13. Thermostat set on 74… 79 inside temp. Said technician would call. Within 15 min. Mike Lippard called. Told him issue; he asked if fan was running; I answered “yes” he said he could probably get it running again abs with be here in 20 minutes. He arrived checked the unit and reported a bug had come between the contacts causing an arc… could clean it off, but it seemed to have caused arc at the contact. Gave cost of just cleaning it off vs replacing the contact. We agreed it would be best to replace the contact. He did it right then… do within an hour of making the call, repairman was here and we were cooling again! Great service!!”

- Jane C.

Heat Pump Maintenance in Granite Quarry, NC 28072

“Very professional service.”

- Ellis C.
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