Air Conditioning

Woman using water bottle to cool down.

Stout Heating & Air Conditioning is your #1 HVAC contractor in Salisbury, NC and the surrounding communities. We are the leading company for all of your air conditioning needs. If you need repairs, maintenance, or a brand new system installed, the technicians at Stout Heating & Air Conditioning are the qualified and professional crew for the job.

We provide the highest quality service for your air conditioner. We also aim to educate and inform our customers. Informed decisions are good decisions. We want you to feel confident we are qualified to perform the service for which you are hiring us.

How Much Money Can a New Air Conditioner Save You?

Our SEER energy savings calculator can help determine how much you could save on your utility bills. Simply enter your current unit's SEER value and compare it to a newer, more efficient system. You can even customize it to better match your home's system for a more accurate calculation.

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Air Conditioning Basics

The four main components to your air conditioner are:

Condenser: The condenser is the outside metal unit and where the gas from the compressor is condensed into a liquid. The gas entering the condenser is very hot. The temperature is then lowered, so the gas can convert back to a liquid.

Compressor: The compressor is inside the condenser. It circulates the pressurized refrigerant, to concentrate the heat, and changes the low pressure gas to high pressure.

Evaporator: The evaporator is the part of the system inside the home. In simple language, it absorbs the heat from your home.

Expansion Valve: The expansion valve controls the amount of refrigerant in your system.

All of these pieces are connected by a copper tube that handles refrigerant, creating a closed loop. Heat is collected in the evaporator, sent outside to the condenser. The heat is removed, and the cool air is recirculated back into your home.

AC Facts

An Air Conditioner Doesn’t Create Cool Air.
What happens in the AC process is actually the removal of heat from the air. Your AC uses a chemical called refrigerant to remove heat and transfer it outside. The warm air runs through the lines and coils in your unit and goes from liquid to gas and back again. During this process, the refrigerant removes the heat and transfers it elsewhere so that when the air comes out the other side, it is cool.

Your AC Will Remove Humidity.
Lower humidity helps the overall comfort level in your home by making you feel cooler, even if the temperature is the same.

Your Air Filter Needs To Be Checked And Replaced Every Three To Six Months.
(depending on the manufacturer’s recommendations)
A dirty air filter restricts your air flow, which reduces efficiency, costing you money, and over time can put stress on your unit and could cause a costly repair.

Maintenance, Maintenance, Maintenance.
Your air conditioner needs regular checkups to keep it running in tip-top shape. Having regular annual preventative maintenance will bring your system longer life and fewer breakdowns over all.

The Seasonal Energy Efficiency Ratio (SEER) measures air conditioning and heat pump cooling efficiency, which is calculated by the cooling output for a typical cooling season divided by the total electric energy input during the same time frame. A higher SEER rating means greater energy efficiency.

At Stout Heating & Air Conditioning, we provide all the services you need to keep your AC running in top-notch shape. Call us at 704-633-8095 for repairs, maintenance, or new-system installation.

Air Conditioner Maintenance in Salisbury, NC 28147

“Chad called to give his eta and upon arrival was very friendly and professional. After checking my unit, he told me what was wrong—showed me pictures of the problem. He advised me of an approximate cost of the repair. He even discussed the possibility of my needing a new unit-not as a sales person but as a concerned service technician. He even went a step further and called the office to scheduled a day and time for a sales representative to come to me. I have been a customer for a long time and am so glad I am. Very good company to do business with.”
- Adrain S.

Air Conditioner Replacement in Salisbury, NC 28146

“Outstanding! Techs were on time and very professional and courteous. Overall service was great!”

- Charlie C.

Air Conditioner Maintenance in Salisbury, NC 28144

“On time and courteous.”

- Judy Q.

Air Conditioner Maintenance in Lexington, NC 27295

“Jeremy showed up on time this morning. It was his first trip to our house. Once I oriented him to where the major components of the heating system were, he went straight to work. The system was working properly, and all he needed to do was to change out our Hepa filter near the air handler. Jeremy was cordial and businesslike, and did his work in short order. The only thing that he may not have looked it was the split unit that serves our sunroom. I’m presuming that it is also in good order, though we hardly use it. I guess we’ll find out when the weather gets hotter.”

- Rob G.

Air Conditioner Repair in Salisbury, NC 28144

“Had to call weekend repair number on Saturday, May 13. Thermostat set on 74… 79 inside temp. Said technician would call. Within 15 min. Mike Lippard called. Told him issue; he asked if fan was running; I answered “yes” he said he could probably get it running again abs with be here in 20 minutes. He arrived checked the unit and reported a bug had come between the contacts causing an arc… could clean it off, but it seemed to have caused arc at the contact. Gave cost of just cleaning it off vs replacing the contact. We agreed it would be best to replace the contact. He did it right then… do within an hour of making the call, repairman was here and we were cooling again! Great service!!”

- Jane C.

Air Conditioner Repair in Salisbury, NC 28144

“Alex did a great job analyzing a problem with the air conditioner while here on a regular maintenance visit — a fried part and bad surge protector. He ordered the parts that day and 2 days later was back to put them in. — a little quicker than it could have been, so we have air conditioning for a warm weekend ahead. He was very knowledgeable and helpful. Stout is a great company. All the maintenance guys and staff we’ve come into contact with have been very helpful and friendly. Yay!”

- Sue and Dane H.

Air Conditioner Repair in Salisbury, NC 28144

“We are PMA customers of Stout's & highly recommend them. They have consistently been pleasant, efficient & on-time! I rarely choose to write a review; Stout has earned it.”

- Diana D.

Air Conditioner Maintenance in Salisbury, NC 28147

“Always a pleasure; since initial install and ongoing service, we’ve counted on Stout for all our HVAC needs and they haven’t let us down. Very knowledgeable team of professionals who do the job right at our home and super sweet team in the office who are always helpful when we call! 5 stars every time!”

- Melissa C.

Air Conditioner Maintenance in Salisbury, NC 28147

“Mike Lippard provided excellent service. He is very courteous and professional. He is the BEST!”

- Aaron J.

Air Conditioner Maintenance in Salisbury, NC 28147

“Professional, courteous, great employees.”

- Linne W.


Contact the experts at Stout Heating & Air Conditioning.

Call us at 704-633-8095!