Reviews
“Always a great experience! The team at Stout is always on top of their game.”
“Brian and James worked really hard and were here most of the day to install our new air unit. It was a very hot day but they just kept going. They were great!”
“Friendly, professional, and knowledgeable service. Richard took the time to do it right.”
“Installation technicians were great! Very polite and took the time to answer all of our questions. Scott and Will are awesome! Highly recommend Stout Heating and Air!”
“We needed a heat pump replaced. Brett was very helpful in working with me in describing the different system options and answering my questions. He gave me quotes for several systems so I could compare costs and efficiency. Once I chose the unit, Brett and team ordered the equipment and set up an installation time. The installation team was very professional, and the team was well educated on their products and how to remove the old system and install the new one. I talked with the installation team about their training. I was impressed with the commitment Stout Heating and Air has to ensure their employees are well informed of their products and install processes. I am very pleased with the quality of service and the employees.”
“Chad called to give his eta and upon arrival was very friendly and professional. After checking my unit, he told me what was wrong—showed me pictures of the problem. He advised me of an approximate cost of the repair. He even discussed the possibility of my needing a new unit-not as a sales person but as a concerned service technician. He even went a step further and called the office to scheduled a day and time for a sales representative to come to me. I have been a customer for a long time and am so glad I am. Very good company to do business with.”
“I have always been pleased with the service I have received from Stout. They always do a through job Jeremy and Drew spent a good deal of time trying to locate a leak in my ductless split system. They did not detect one, so they added refrigerant and we will see what happens. So much better than guessing and just replacing parts.”
“Jeremy took the time to tell me about the system and the pros and cons of servicing and operation of different parts of the HVAC units.”
“Outstanding! Techs were on time and very professional and courteous. Overall service was great!”