Reviews
“GREAT EXPERIENCE, AS USUAL WITH RICHARD S. HE IS VERY THOROUGH AND ANSWERS ALL MY DUMB QUESTIONS. HE LEAVES NOTHING TO CHANCE.”
“I couldn’t ask for anything better with Stout and Alex. Alex was very proficient and knowledgeable. He told me everything he had done and the condition of my equipment, answered all questions I had and showed me a few things that I wanted to know how to do. I’m so very happy I now have a maintenance contract to keep my system in great working order.”
“Drew was, as always, very professional, knowledgeable, and courteous. He diagnosed and fixed the problem quickly.”
“As always, the customer service was great. The install went as planned, with the exception of the weather. I had the best service from beginning to end with all the people involved. The crew kept me informed through the whole process. Several recommendations have been made to friends looking for a reliable heat and air company. Stout has been my heat and air company for over 25 years, I wouldn’t use any other company.”
“Once again, the team arrived as scheduled. I was told what they would be doing and started their work. Other than an occasional “thump” and “bump,” they seemed to work effortless. Everything was checked before they left and I was satisfied. I have always relied on Stout for my HVAC concerns and will continue to do so. Thanks for superior customer care.”
“As a new resident to Salisbury, I called Stout HVAC based on the many positive reviews that are posted when our AC stopped working. They were able to send a technician, Richard Sunding, in a very timely manner. He diagnosed and found our issue quickly. He also continued to check out the rest of the system answering all my questions as he worked. Resolved our problem and AC was back in good shape within 45 min or arriving to our home. Very impressed with Richard as well as the friendly office contact. They appear to be very customer-focused.”
“It is always a pleasure to see Richard Sunding, whose work is outstanding! I am grateful for my Stout Heating & Air-installed Trane gas pack, with its warm heat and cold AC! Richard services it carefully, and I know I can depend on him and your staff if any needs arise. Many thanks!”
“I reported my AC out at approx. 4 pm. It was back in service approx. 5.30 pm. Blown capacitor probably caused by last night’s storm. Thank you for quick service.”
“Always a great experience! The team at Stout is always on top of their game.”