Reviews
“Jeremy showed up on time this morning. It was his first trip to our house. Once I oriented him to where the major components of the heating system were, he went straight to work. The system was working properly, and all he needed to do was to change out our Hepa filter near the air handler. Jeremy was cordial and businesslike, and did his work in short order. The only thing that he may not have looked it was the split unit that serves our sunroom. I’m presuming that it is also in good order, though we hardly use it. I guess we’ll find out when the weather gets hotter.”
“Always a good experience. Come on time as usual and checked out heat pump and air handling unit completely. Thanks again for the great service!”
“Had to call weekend repair number on Saturday, May 13. Thermostat set on 74… 79 inside temp. Said technician would call. Within 15 min. Mike Lippard called. Told him issue; he asked if fan was running; I answered “yes” he said he could probably get it running again abs with be here in 20 minutes. He arrived checked the unit and reported a bug had come between the contacts causing an arc… could clean it off, but it seemed to have caused arc at the contact. Gave cost of just cleaning it off vs replacing the contact. We agreed it would be best to replace the contact. He did it right then… do within an hour of making the call, repairman was here and we were cooling again! Great service!!”
“Alex did a great job analyzing a problem with the air conditioner while here on a regular maintenance visit — a fried part and bad surge protector. He ordered the parts that day and 2 days later was back to put them in. — a little quicker than it could have been, so we have air conditioning for a warm weekend ahead. He was very knowledgeable and helpful. Stout is a great company. All the maintenance guys and staff we’ve come into contact with have been very helpful and friendly. Yay!”
“We are PMA customers of Stout's & highly recommend them. They have consistently been pleasant, efficient & on-time! I rarely choose to write a review; Stout has earned it.”
“Always a pleasure; since initial install and ongoing service, we’ve counted on Stout for all our HVAC needs and they haven’t let us down. Very knowledgeable team of professionals who do the job right at our home and super sweet team in the office who are always helpful when we call! 5 stars every time!”
“Mike Lippard provided excellent service. He is very courteous and professional. He is the BEST!”