Reviews
“Drew came out early in the morning and quickly identified the problem with our Trane unit. In less than an hour he replaced the faulty part, maintained the unit and replaced our inside filter. Drew simply knew what he was doing.
Also , great thanks to Stout for working us in their very busy day with such high temps today.”
“Jeremy was extremely knowledgeable about the the equipment I currently own and was very helpful answering questions I had”
“Mike Lippard from Stout has been servicing our HVAC system for a number of years. He's always been prompt on arrival, friendly, and professional. We've always been pleased with his work, today especially. We woke up this morning to a terrible noise coming from our HVAC. We shut it down and called Stout. Mike arrived, crawled under the house, and began dismantling the unit to find the problem. He found a snake tangled up in the fan. His initial reaction to the snake was to holler "snake" and jumped back. But he went right back in there, pulled that snake out, and got the AC going again. Bless you Mike. Thanks Stout.”
“Mike Lippard arrived within an hour of my initial call. Mike diagnosed and fixed the unit within 30 minutes of his arrival!! Great job, Mike!”
“Brett was super helpful – securing the portable units and very responsive to our predicament (both of our old A/C units going out over the course of 2-3 week period in August).
Dalton V and Chance R AND Manuel were rock stars during the install. I am thankful for their work ethic and communication with me.
Our house is our home again 🙂
Bryan W.”
“Excellent – very knowledgeable and thorough. Quite helpful and pleasant.”
“Excellent service from start to finish. We replaced both a 20-year-old AC unit and a 15–18 year-old furnace after the AC finally failed, in July of course, and the entire process was seamless.
There was zero attempt to upsell us on anything we didn’t need. We were concerned the ductwork might need to be replaced as well, but after inspecting it, they told us that while it was older, they saw no reason to replace it. I really appreciated that honesty. In the end, the only change needed was a minor adjustment to accommodate a new air filter we had requested.
The installation technicians were equally impressive. They showed up exactly when scheduled and knocked out the job. Overall, I was very impressed with the entire operation.
As for price, HVAC replacement simply isn’t cheap, but their quote was right in the middle of what I considered reasonable. Bottom line: excellent service, honest recommendations, and a fair price from a local business. Highly recommended.”
“Drew also does an excellent job and I trust his suggestions on repairs.”
“As usual, the service was thoroughly done. Jeremy did the maintenance well, while also offering preventative measures to care for my unit. Many thanks!”