Reviews
Drew, the technician, was professional, knowledgeable, and genuinely kind. He quickly resolved the issue, and we now have heat again.
This experience made us feel incredibly lucky to live in a small town like Salisbury, NC, and to have such an outstanding heating service available. Responsive, caring, and trustworthy—Stout truly goes above and beyond. Highly recommend. The Meredith Crew
Ps I just tried to post this on google, and it wouldn’t let me. Will try again after the storm. It maybe my internet. Thank you again!”
“Chad explained everything and was Knowledgeable about the problem. He was courteous and easy to understand.
The girls in the Office did a great job in scheduling the repair job and I wasn’t left in the dark as to when they were coming. ( Megan & Anna )
I must state that all the Technicians are great as I have felt with many of them.
Thanks again,
Gary Johns”
“Very efficient,friendly. Great job, fast.”
“He was very courteous and explained everything in detail.
He was able to answer all my questions. I would like him to service my unit each time.”
“Alex Myers arrived on time, very professional and completed the maintenance of our heat pumps in a timely manner.”
“We had to have Drew come out late at night to check why our heat didn’t come on. He was out here in 30;minutes. Stout is always on time and has the best service techs!”
“Quashawn arrived on time, was polite, professional and always smiling. He deserves 5-Stars for sure!”
“Many thanks to Mike Lippard for diagnosing my furnace’s gas pressure problem and correcting it! Excellent work, much appreciation to Mike & the office staff for their prompt responses!”
“First experience with Stout, due to AirMasters closing. Mike was knowledgeable and professional.”
“Very courteous and professional. Did an excellent job without disrupting the household. Q explained what he did throughly.”