Mark Stout
Mark Stout
Owner
9 Reviews
“Thank you Q for your excellent service work, professional and friendly! David and Linda T.”
“Had furnace trouble during the big storm we were spared by. My evaporator pump drain had frozen outside. Mark Stout personally called & explained how to fix it ourselves as all techs were busy in this cold weather. I heated it up and it drained. Went to try furnace & would not ignite. Mark sent a tech to our house, Mike Lippard. He found out the drain plug was clogged. Blew it out with air & it started right up. I want to thank Mark Stout & Mike Lippard for going out of their way to help us during this cold spell. We have used them since moving to NC five years ago. Second time they saved us. Honest & the best!”
“During a snowstorm this morning, we woke up to no heat downstairs and immediately called Stout. Lianne answered the phone promptly and was so kind and reassuring. Shortly after, Mark Stout, the owner, personally called to ask how he could help, gave us his personal number, and stayed involved until a technician arrived.
Drew, the technician, was professional, knowledgeable, and genuinely kind. He quickly resolved the issue, and we now have heat again.
This experience made us feel incredibly lucky to live in a small town like Salisbury, NC, and to have such an outstanding heating service available. Responsive, caring, and trustworthy—Stout truly goes above and beyond. Highly recommend. The Meredith Crew
Ps I just tried to post this on google, and it wouldn’t let me. Will try again after the storm. It maybe my internet. Thank you again!”
“My daughter and son-in-law , Robin and Gary Junker highly recommended this company after my relocation to Salisbury.
My experience so far is this is a “customer care” company willing to go the extra mile to ensure customer satisfaction. Their technicians are knowledgeable and thorough based on my observations. I do , as my daughter did, highly recommend Stout Htg & Air Service.
Thank you Stout for providing a level of trust for my home A/C and Heating needs.”
“Very good job I will deal with them again .”
“Had an emergency late afternoon on Friday. Mark came out almost immediately and took care of the problem, then came out again Saturday for a different issue. First class service!
Calm Holdings, LLC”
“Stout has provided the HVAC service for Concordia Lutheran Church for the last 20 years. Our Sanctuary A/C units went down. Stout worked with us over a long period of time to arrive at the best solution for a very difficult situation. Once the decision was made they were prompt in starting the project. The install crew and specialized operations personnel were excellent. The install was filled with difficult conditions and they found good answers for every issue we had. Everyone from top to bottom was friendly, efficient and easy to work with.”
“He showed us how to use out heat control and aur setting.”