Jeremy Mauldin
Jeremy Mauldin
Service Tech
59 Reviews
“Jeremy Mauldin has done it again! In addition to his maintenance duties Jeremy installed a smart thermostat and sensor for us. Remarkable service. Connecting to our Wi-Fi took a bit of time and I was worried about Jeremy's schedule. He said, "I have all the time in the world for you!"”
“Jeremy was punctual, courteous and informative. Very happy with service from Stout.”
“Jeremy is awesome and we appreciate the service he always provides. He sincerely and genuinely cares about our family as customers. Everyone at Stout is helpful, friendly and trustworthy
We are blessed to have them as our HVAC provider.”
“We have our air conditioner and heating system maintained by Stout twice a year. We highly recommend their service as they are timely, polite and professional. We have confidence in their evaluation of what we have, how well it is functioning and what can be done to improve it.”
“Jeremy came out for our regular maintenance and showed me that my units motor was going bad.
After weighing the risk of failure together I decided to use it replaced. Stout has always provided excellent service to my old York unit that still runs like a tank, and I have always been treated fairly and honestly, never feeling like I’m doing things just to spend money. Jeremy always provides great service. Thanks!”
“Jeremy always goes the extra mile to keep our unit working well. He explains everything and offers advice on how to keep things going. Because of his experience, he thinks of things others might not and he knows our system like the back of his hand.”
“Technician was very informative we were very pleased”
“Jeremy Serviced my Trane Unit Service Request.
Jeremy was Knowledgeable, easy to communicate with and explained all aspects of the service process. I highly appreciate him and his expertise. I can tell he is honest and trustworthy.
Thank you!!!!
Gary Johns”
“Jeremy was very thorough and informative on maintenance and service performed..”
“Jeremy went above & beyond a regular repairman. My wife & I were very happy with our service!”
“Jeremy went above and beyond today – great guy and super knowledgeable. One of the many reasons that I have 1000% trust in Stout H&AC – have never let me down. The best in customer service and equipment. Thank you! :)”
“Very knowledgeable and professional
Did a very thorough fall service and actually took pictures of some areas that need addressing
Very pleased with Jeremy and the work he did”
“Jeremy was awesome to work with. He took extra time to explain and work through various problems. He is a good one.”
“We had our maintenance check on our heat pump. Jeremy did a great job and answered any questions we had.”
“Jeremy was very professional and completed his job in a timely manner.”
“Thank you for your service. I appreciate Jeremy's work and taking care of ou HAC system.”
“Jeremy efficiently recognized and repaired the problem, offer advice to avoid a reoccurrence of the problem.”
“Had bad Thermostat. Jeremy replaced and completed quickly. Very Professional. Great Tech!!!!”
“Jeremy is always a pleasure to work with. He takes time to explain the issue and all the options. Good response time considering the 100 degree heat index and the resultant break down of a lot of A/C units,”
“It has been almost a year and we have had beautiful service. Thank you all who have serviced our unit.”
“Jeremy is always very kind and personable. He is also extremely knowledgeable, efficient, and professional! He has been my technician quite a few times and I always get the same the same excellent service every time and it is very much appreciated!!”
“Once again you guys are great! Friendly staff and Jeremy did an amazing job replacing our compressor. Quick and very knowledgeable. I highly recommend you guys!”
“My 17 year old Trane HVAC was in need of retirement…for over five plus years, Stout has provided exemplary service to my "antique" AC. I knew the day was coming to move on to a newer more efficient model. I am very fortunate to have chosen Stout to replace the unit. There are no words to express my thankfulness for a more professional and knowledgeable team of techs, sales and office staff. Thank you Stout for your customer dedication and honesty. Blessings to all of you!”
“Could not ask for a better company to work with I am leasing a house here in Mooresville and they come out on Sunday.
Jeremy is awesome!
This man’s knowledge was amazing. He repaired my system within one hour of being there, and other companies had been there previously that could not figure out the concern.
My hats off to this company!
Great service!
Very knowledgeable personnel!
They came out on a Sunday!
Thank you”
“Jeremy came soon after my distress call. He jumped onto solving the problem and started correcting it right away. I was pleased with the response.”
“Our service technician, Jeremy, was outstanding! He was very professional and helpful. I highly recommend Stout to everyone.”
“Jeremy was great to deal with. Checked out my unit and explained what he found and what he needed to do to maximize the heat pumps performance. He took the time to document the test results so that the next technician would know exactly what to look for.”
“Jeremy with Stout got our AC up and running again! We moved into a house that has had a lot of issues with our heat pump and air handler. Everyone at Stout has been great to deal with. They were professional and made sure to figure out and then correctly fix all the issues that have come up. If you are looking for an great company then you don't need to look any further.”
“Our experience with Stout Heating & Air has always been excellent. Jeremy Mauldin was our technician today. He arrived on time, was courteous and professional. We are very satisfied with the service he provided. Thank you!”
“Have used Stout for installation and service for 14 years all technicians have been superior in workmanship and service”
“Jeremy did excellent job as always. He’s the best.”
“Jeremy and his trainee did a great job checking my two units. He is very knowledgeable,and they were very efficient.”
“Always professional kind and reviews all the maintenance done for service. We are so happy we use Stout Heating and Air for our heating and air unit.”
“We had Jeremy out to diagnose an HVAC issue on 4/4. He put a new capacitor on. This helped the air blow cold for a brief time. Our basement then started to flood the following day (4/5) due to a clogged drain line which was exacerbated by insulation inside the AC coil area that had gotten sucked onto the backside of the coils. Everything was frozen up & leaking. Jeremy took apart the system to allow it to dry and told us to call the main office on Monday for a "one time maintenance" on the system. He said he'd come back out once everything had dried out to put it back together, glue down the insulation, and get everything up and running again. He left, we felt good about the interaction and were sure he'd come back the following week to help. He left the system wide open and non-functional which was fine because he said he'd come back to resolve it. We followed his instruction and called Stout's main office and asked for him to come back and finish the job. They insisted that they couldn't come for weeks and that Jeremy's story was different than ours. Incredibly strange! We'll need to find a new HVAC company to step in and finish up the mess that's in our basement. All of this is after spending thousands with the company on a brand new Trane furnace system just months earlier. All while our home is on the market and showings are happening. What in the world?!”
“As always honest. I appreciate their commitment to customers and the truth. Highly recommend Stout to all my friends and family. Thank you Jeremy for your promptness and expertise.”
“Another great experience with the PM's at my home and my daughter's home as well. Jeremy Mauldin did a great job checking out the systems, and then doing a thorough job of cleaning and washing down the units. He also noted some items that I needed to keep an eye on my daughter's unit, as it is an older system. Thanks for jobs, well done.”
“Very pleased with Jeremy and his training partner today.
So, my 27 yo system's blower motor pooped out. While Jeremy was here, I asked also to replace what needs doing, clean the blower wheel, inspect everything as the last time, and so he did. While he was here, I also asked for a complete a/c inspection and he had to update a couple of parts there, so I am a happy person not having to worry about those items at a later time.
Both visits, Jeremy was on time. Work was done within the time limit he set, and he arrived on time. After the work was done, he checked to make sure everything was reading correctly, cleaned up his work area and we took care of "business."
Hopefully, I do not want to see any more visits for at least 5 years! The next one, I plan not to be in this house, but who knows? If I have to buy a replacement system, I'll have Stout be the first to price one for me and possibly earn my business again.
Thanks again, Jeremy and Partner..
You work, attitude, efforts and ethic is noted, and appreciated!”
“Jeremy was prompt, efficient, and helpful with questions I had. I appreciate his knowledge and professionalism. I feel confident that my unit was serviced and that I can possibly increase its life!”
“Jeremy Mauldin serviced my air conditioners yesterday, Feb 24, 2025. He is an excellent technician and did a super job. He’s got to be a valuable employee! Thank you, Jeremy.”
“Jeremy cleaned and serviced boiler wheel on the air handler. H is very knowledgeable and professional. Always providing service with a smile.”
“Jeremy is excellent explained everything to a “T” , informed us of need for additional crawl space ace ventilation. Great advocate.
Tony &Mary B”
“Jeremy replaced my heat exchange, it will be so nice to sleep tonight with my gas heat rather than space heaters. Thank you for everything you did to make sure my heat was working properly.”
“Jeremy went above and beyond to get my new motor in so I would have heat, thank you so much.”
“Great job and gave us good information on making our filters more efficient.”
“Jeremy and William went above and beyond to try and get my motor working but it was beyond repair, look forward to seeing them again when my motor comes in next week.”
“Jeremy and William are a great team! They arrived on-time,diagnosed the problem and made the necessary repair within an hour after their arrival, with minimal interruption to my day. Fortunately the repair was not a major expense, and even the payment process was smooth and efficient. I’m in my 4th decade as a Stout customer and wouldn’t call anyone else! Thanks all!”
“Jeremy was very professional and knowledgeable. He explained so much, in easy terms! My only regret is we didn't know about Stout before Webb. Highly recommend STOUT! Get Jeremy as a tech if you can!!”
“Jeremy was very professional and knowledgeable. He explained so much, in easy terms! My only regret is we didn't know about Stout before Webb. Highly recommend STOUT! Get Jeremy as a tech if you can!!”
“Jeremy and his associate were able to work us into their Friday schedule and we are truly grateful. We had a failed switch on the airhandler plus a faulty thermostat. Within 2 hours they were able diagnose, repair and have us up and running. Thanks for your courteous and professional service.”
“Jeremy was efficient and shared great information about the filters.”
“As always, Jeremy was prompt and very professional. He was pleased that I followed a suggestion he made when he serviced my a/c. I’m glad I did and I noticed a difference in my air quality.
Thanks for being such a wonderful company to work with.
Adrain Scott”
“We like Jeremy Mauldin. He does a great job.”
“On Time and Excellent Work!
Thank You
The Faith Lutheran Property Team”