Salisbury, NC

Air Conditioning

Taking proper care of any system, including the air conditioning system in your Salisbury, NC, home, is critical. But even the most maintained systems aren't designed to last forever. If your air conditioner has stopped working, our Stout Heating & Air Conditioning professionals will happily take a look and evaluate if a repair can be made.

If your system is at the end of its life span, it may be worth it to replace it and reap the benefits of a more energy-efficient system. Our experts can discuss all of your options with you and recommend the best make and model for your home here in Salisbury, NC.

Contact us at 704-633-8095 or request service online today.

Learn more about air conditioners.

Boilers

When you need professionals to step in and install a new boiler in your Salisbury, NC, home, choose our Stout Heating & Air Conditioning boiler experts for the job. You can count on our team to be punctual, courteous, and friendly. We aim for excellent customer service and perform every service with precision. Safety and efficiency are top priorities. Let us take care of your boiler needs to keep you feeling comfortable in your home.

Contact us at 704-633-8095 or request service online today.

Learn more about boilers.

Commercial Services

Operating a business here in Salisbury, NC, already takes time, energy, and dedication so it can be a hassle when you have to deal with unrelated issues like heating and cooling problems. Instead, just leave all of your commercial heating and cooling needs to our Stout Heating & Air Conditioning professionals.

Contact us at 704-633-8095 or request service online today.

Learn more about commercial services.

Ductless Systems

When it’s time for a ductless system installation or replacement in your Salisbury home, the only heating and cooling company to place your trust in to perform the service right the first time is Stout Heating & Air Conditioning. Our professionals are committed to providing you the services you need here in Salisbury, NC.

Contact us at 704-633-8095 or request service online today.

Learn more about ductless systems.

Furnaces

Time to start thinking about upgrading the furnace in your Salisbury, NC, home? Let our Stout Heating & Air Conditioning furnace experts help you pick out the perfect make and model. Not ready for a full replacement but something isn’t working properly with your current system? We can take a look and have your heating system working efficiently.

Contact us at 704-633-8095 or request service online today.

Learn more about furnaces.

Geothermal Heat Pumps

If you don’t already have a geothermal system as the main source of heating and cooling your Salisbury, NC, home, you are truly missing out. These incredible systems collect and transfer heat from the ground and are extremely energy efficient.

Stout Heating & Air Conditioning can help you decide on what type of geothermal heat pump will work best for your home and set you up with proper installation. No matter what your geothermal heat pump needs are, we will handle it.

Contact us at 704-633-8095 or request service online today.

Learn more about geothermal heat pumps.

Heat Pumps

No matter what heat pump needs you have here in Salisbury, NC, our Stout Heating & Air Conditioning professionals are here to help. We offer expert installation and replacement in addition to repairs and routine maintenance to ensure you always have a well-functioning system to provide adequate heating and cooling to your North Carolina home.

Contact us at 704-633-8095 or request service online today.

Learn more about heat pumps.

Indoor Air Quality

Start enjoying a more comfortable home here in Salisbury, NC, when you improve your indoor air quality (IAQ). With the help of our Stout Heating & Air Conditioning professionals, you can have cleaner, fresher air in your home, allowing you to breathe easier and reduce the number of allergens in the air.

We are the indoor air quality experts and want to help make your home more comfortable than ever before.

Contact us at 704-633-8095 or request service online today.

Learn more about indoor air quality.

Whole-House Humidifiers and Dehumidifiers

It’s important to have a comfortable home here in Salisbury, NC—keeping your indoor humidity levels in check is critical. When you need a trusted method of doing so, our Stout Heating & Air Conditioning professionals can provide support.

We offer expert installation of whole house humidifiers and whole house dehumidifiers so you never have to worry about inadequate humidity levels in your home.

Contact us at 704-633-8095 or request service online today.

Learn more about whole-house humidifiers and dehumidifiers.

Zone Control Systems

When the time comes for a zone control system installation or repair in your Salisbury home, just leave it to our Stout Heating & Air Conditioning professionals who can handle it all for you. We are the zone control experts here in Salisbury, NC. Nothing would make us more proud than taking on the zone control system services you need addressed.

Contact us at 704-633-8095 or request service online today.

Learn more about zone control systems.

“Installation of new system at our home was fine. I have no negative comments to make about the installers. My issue is that the sales rep who sold our unit has been very unresponsive to our calls. After we agreed to replace our HVAC, we agreed to have the system replaced around 12/01/2024. After not having any contact with Stout the week prior to 12/01/2024, I called and spoke to Rep who indicated it would be a couple weeks before install. Next call received was from Rep who indicated that they where unable to get the 17i system and they were going to install the 18 system at the same price quoted and they would be in touch when the install was scheduled. Install was finally scheduled on 12/30/2024 and I made call to Stout about final price on unit before install since it was going to be the 18 rather than the 17i. Rep advised he would get a copy of contract to me. When installers arrived, I again asked the installers about the contact. They indicated they had spoken to the sales rep and he would bring a copy by that day. Near the end of second day of install the sales rep delivered a copy of the sales contract and it was then I was notified that it was it wasn’t the 18 system they installed but rather it was the 17i system. I was disappointed that I wasn’t notified of the specific system to be installed. The system is working fine and the installers did a good job. I rcvd a call from Stout about scheduling a date for the inspector to come and inspect unit installed. We agreed on Thursday, Jan 16th. I inquired about the process to get the Duke Power rebate and she told me she would have the sales rep call me to discuss. As of today, Jan 17, I have not received a call back from the sales rep and after waiting all day on the 16th for the inspector to arrive, we have heard nothing. Very, very disappointed in Stouts customer service service especially after spending nearly $20,000.”

- Larry W.
Response from [acf field="company_name" post_id="options"]

Larry, I apologize for the installation being pushed out father then we planned and for us not keeping you up to date on everything. All of the equipment manufacturers are going thought a transition which has made getting high efficient a lot slower than normal. We were checking on you system daily and then was told that we may not be able to get the system you ordered so they were going to have to substitute to a different unit so we were going that way and then your unit showed up and was going to be a wait for the other. We were able to put in exactly the unit you ordered for you. As far as the inspector did not show up. I fill your frustration, we schedule that thought the Rowan County Inspection Department and set it up for the date the customer ask for and if they can not make it to all of there scheduled appointments that day they push it to the next and do not let us or the customer know. Again, I apologize and hopefully we can provide you with 5-star service.

“Richard Sunding was my technician & he did an excellent job. I have been a customer of Stout customer for the past 20 years. My service is wonderful. They are timely with their service appointments. They’re professional & courteous. I highly recommend Stout for our community!”

- Mary K. B.

“Brett was courteous and professional. He thoroughly studied the hvac unit setup, including us in the inspection steps. Once completed, we sat together and examined the options. Bret reviewed the contract details and answered all pertinent questions we had. You are lucky to have such a responsive and personable employee.”

- Jim & Pat M.

“Jeremy replaced my heat exchange, it will be so nice to sleep tonight with my gas heat rather than space heaters. Thank you for everything you did to make sure my heat was working properly.”

- Amy H.

“Chance and Jacob showed up this morning with the coldest temperatures (21 degrees) to replace our gas furnace. These guys worked hard all day and were very professional and courteous. They answered all of my questions and were so polite. Thank you for getting our heat up and running for Christmas.”

- Kristy W.

“Drew was on time, very professional, thorough in his work and he made certain that we understood his assessment of our home system and he asked us if we had any questions or concerns we did not understand . He is a fine employee!”

- Henry K.