Testimonials Articles
“Chad did an excellent job and was very professional. I appreciate the good service.”
Continue Reading“I have always appreciated the service I get from Stouts. Drew is a dedicated worker, taking his time and doing a super job. Thank you so much for all you do.”
Continue Reading“Richard did a great job! He was very thorough cleaning our unit. Very professional and courteous!”
Continue Reading“Detected a problem before it was time for heat to be used! Also took another step to insure some other wires were free. Thank you Mike for taking good care of us!”
Continue Reading“Thank you for coming out on such a stormy day. A 1 service. Very professional.”
Continue Reading“very pleased with service, Mike did a great job, was very pleased with his work, corrected our problem with our a/c, again very pleased with our service”
Continue Reading“As always Mike was very friendly and professional. We always like when he comes.”
Continue Reading“Richard was on time, professional, courteous and knew what he was doing.”
Continue Reading“Always very respectful and knowledgeable about our system. Very professional.”
Continue Reading“Always very respectful and knowledgeable about our system. Very professional.”
Continue Reading“Mike gives great service. He talks about what he’s honing to do and what he finds on his maintenance visit. He’s very efficient .”
Continue Reading“Mike was here to do the fall checkups on my two units. He had to replace a part on one of the units,and took care of the maintenance. He was very professional.”
Continue Reading“As is always the case, my service call was wonderful. Richard came to do routine maintenance on my system before cold weather. I appreciate his work!”
Continue Reading“As is always the case, my service call was wonderful. Richard came to do routine maintenance on my system before cold weather. I appreciate his work!”
Continue Reading“Chad was punctual, very friendly and very knowledgeable. He spoke to me in length about my unit and what he had done to check out any future problems. I feel confident that he covered everything.”
Continue Reading“Stout Heating and Air have kept us comfortable in our house with heating or a/c since 1996. We appreciate the quality of work and the professionalism of all the technicians who have come to our house. We can always count on them. Thank you ever so much!”
Continue Reading“Stout has serviced my furnace and air conditioner for years. I’ve never had any trouble with either unit. Drew has come for the last few years. He is always punctual and answers all my questions. I highly recommend them.”
Continue Reading“Joe is A number 1@”
Continue Reading“Highly pleased with installation. Even with most of the day having rain both technicians were able to install the new system. Both very professional and proficient with their work.”
Continue Reading“The tech arrived on time and was efficient at completing my regular maintenance service. I was on a tight schedule that day so appreciated his thoroughness in getting the job done.”
Continue Reading“Always prompt, courteous and reliable Have never had a bad experience with Stout Heating/Cooling in the 25 years we have used their services”
Continue Reading“Excellent service. Excellent explanations to me. Very courteous n kind.”
Continue Reading“The service was performed quickly and expertly. Chad did a great job and I’m well satisfied with his knowledge and professionalism. I plan on staying with Stout for many years.”
Continue Reading“Joe was very professional”
Continue Reading“Joe was very professional”
Continue Reading“Prompt and efficient. Responded to all my questions. Offered solutions to my concerns. Very satsfief”
Continue Reading“Chad called ahead of time so I could leave work to meet him for Fall Maintenance – he was so professional & super nice. He took the time to really look over my unit & components. What a relief it is to be able to depend on STOUT's excellent staff & great service department. THANK…
Continue Reading“Jeremy was excellent as usual. On time, pleasant and professional..”
Continue Reading“In the 14 years I have lived in this house, Stout technicians have given excellent, prompt, and knowledgeable service every time. Drew Covington is my "new" technician, and I can't say enough good things about his knowledge, skills, professionalism, and friendly service. I highly recommend Stout H & A to everyone who asks.”
Continue Reading“Joe was through and professional and a pleasure to work with. Did a fine job and We'd recommend Stout Services to anyone. Thanks for a job well done.”
Continue Reading“Stout’s has serviced our HVAC since we moved here in 2017. We have the yearly maintenance contract. One of our AC units has been replaced and one other service call for thermostat replacement. Great service, prompt service and with professional, knowledgeable, and friendly technicians. Definitely recommend!”
Continue Reading“Joe Knox was very professional, knowledgeable, and personable. Worked very hard to do a maintenance check on our furnace to ensure all is well when furnace turned on.”
Continue Reading“Joe Knox was very professional, knowledgeable, and personable. Worked very hard to do a maintenance check on our furnace to ensure all is well when furnace turned on.”
Continue Reading“Jeremy was the technician that came to our home to help restore our air conditioning. He was very professional and had a great attitude! He got our air conditioning back on and had open communication with my husband the whole time on what he was doing to get the job done! I highly recommend this…
Continue Reading“It was Labor Day weekend. My husband noticed water stains on the hallway ceiling. I called for service. Jeremy came even though it was a holiday weekend. He explained the issue and how to fix it. Water was leaking from a clogged overflow in the attic. I can’t recommend him highly enough! He’s very knowledgeable…
Continue Reading“Alex was wonderful. I have a real problem and he showed n explained the entire situation to me. He shared the cost n answered every question I had. He has always been so kind, courteous and considerate to me. I feel completely at ease with him n his knowledge of my situation. Thank you for…
Continue Reading“Richard was polite and friendly. He did serviced the A/C and checked the filters and the remote for a/c. Thank you!”
Continue Reading“Always on time. Technicians are knowledgeable and courteous. This was biaanual maintenance on a HVAC that was installed by Stout in 2019. No issues since installation.”
Continue Reading“Drew was very efficient and honest with me about what was wrong with my unit. He explained that this part was not one he carried on his truck, but it might be available close by in which case he might be able to get it Monday. But if it wasn’t available here, it would have…
Continue Reading“ROn time did a good job. Friendly and curteous.”
Continue Reading“Chris came to our home and let us know that our Air Conditioner needed to be replaced. He gave us a great price approved by Mark Stout who owns this company. It was a great price and they installed our new air conditioner yesterday. The team who came out were 4 of the finest young…
Continue Reading“Our continued maintenance program check. We have been costumers with Stouts for a very long time and have never been disappointed in their service. The folks they send out are always prompt and professional and keep our HVAC in tiptop condition. Thanks Chad and Stouts for your great service!”
Continue Reading“What a wonderful young man! He took time with me with a little visit as well as doing his job! I really appreciated him! And.. he expressed how much he loves his job which is refreshing these day!”
Continue Reading“I received outstanding service with Stout Heating and Air from the office staff to the technicians. They were efficient, friendly and respective of my property. I will call them in the future and refer them to others. Thank you Drew and Chad!”
Continue Reading“Very professional and pleasant service call.”
Continue Reading“Chad was very professional and he knew what he was talking about. Makes us feel better now that it’s checked out and we know nothing is wrong. As usual Duke Energy raising the power bill.”
Continue Reading“Thank you for your prompt response and for fixing our air conditioning system. As always, we appreciate your professionalism and attention to detail during the installation process. Your wonderful service exceeded our expectations. Mark, you have an amazing team! Ann M.”
Continue Reading“Joe was able to come on a Saturday in a reasonable amount of time, rapidly fix the problem and get my system running again. Upfront and clear about pricing. Excellent work.”
Continue Reading“Alex was on time, polite and got the job done. He explained what he did afterwards. I would recommend Alex to anyone using Stout Heating and Air. Thank you!”
Continue Reading“Chad is always great! Quick and efficient at servicing the unit and is not trying to over sell services and products not needed. Moved from Charlotte and Stout is the only one’s I’ll trust to service my unit.”
Continue Reading“My air conditioner went out on a weekend, and I was to be worked in if possible on Monday but definitely Tuesday. Not only did a technician get to me on Monday, he was all finished in less than an hour. I am impressed!!”
Continue Reading“Mike was out for our routine maintenance and as always did a great job. Thank you so very much!!”
Continue Reading“Mike was out quickly after out call and made the necessary repairs quickly. Very courteous and friendly.”
Continue Reading“Jeremy is the best! He took the time to help me understand how important the filters are to maintaining our unit. He is so friendly and respectful.”
Continue Reading“Always good work and service.”
Continue Reading“The drain from inside unit was plugged. Jeremy hooked his shop vac up to it and also poured a gallon of water down the drain. I can’t say enough good about Jeremy. He has met all my expectations and will be greatly missed. I hope my next technician meets up to my expectations like Jeremy…
Continue Reading“Came home to a sauna. Chad responded quickly after I called the office. Called me then came here. Fixed the problem in a very straightforward manner. (Bug between contacts.)Apologized for the after hours surcharge but that’s not him. Very satisfied. Call for appointment during regular hours if possible.”
Continue Reading“Joe was very knowledgeable and quickly found the problem. He made the repairs and gave me a very reasonable bill. Thanks for all your help, Joe!”
Continue Reading“Minor problem with HVAC promptly repaired by Mike Lippard.”
Continue Reading“Jacob Chance and his team were amazing. They were professional and kept us updated on the progress of the installation of our two new systems. They treated our home as if it were theirs. Everything was handled with great care. We would highly recommend Stout to anyone.”
Continue Reading“Mike arrived very soon after I called and was done with the repair in just a short time. Great service!”
Continue Reading“Joe was very professional and super honest with us. He took his time repairing our unit and now it works great! Thanks Joe and Stout Heating and Air!”
Continue Reading“Alex arrived on time and was very professional.”
Continue Reading“Alex arrived on time and was very professional.”
Continue Reading“Was very pleased and highly recommend”
Continue Reading“Stout is the best! We had a houseful of people and upstairs was not cooling. Drew came out Late at night to fix the problem. You can’t find another heating and cooling company than Stout!”
Continue Reading“My technician Jeremy was very knowledgeable and helpful explaining the problem. Had to order the replacement parts, when they came in Jeremy came back and got me fixed up and cooling again. Thanks Jeremy and staff at Stout.”
Continue Reading“I contacted them late on Tuesday evening before a long holiday weekend concerned about the air not being as cooling as it should be, we didn't want to go thru the long weekend w/o AC, they were booked the next day, so they came out within 30 minutes of my call that evening. Great service,…
Continue Reading“WISH I COULD GIVE 10 STARS!!! Stout Heating & Air Conditioning have provided service & repairs on our HVAC for years. This past month, our 20+ year old unit died. Brett was great explaining our options for replacement, as it's not something you do every day! The communication regarding when to expect the technician(s) and…
Continue Reading“Fantastic customer service by Kara and outstanding repair work performed by Richard. Extremely courteous and professional. Time from initial call to completion of the work was less than 12 hours during a time of extremely high temperatures and heavy workload. I will use Stout for any future HVAC issues that may arise.”
Continue Reading“Jeremy did a great job. He was thorough and explained what he was doing and the benefits. He left with everything looking good and running great. I am very happy with the service!”
Continue Reading“I've had Richard out to our house a few times now. Twice for our larger HVAC pack and once for our smaller heat pump. Every single he comes, I enjoy his work as he takes his job very seriously and makes the experience completely enjoyable. His work is thorough, courteous, and best of all…honest. Having…
Continue Reading“All I have to say is the customer service that I get from this company is Excellent. You have a problem. Somebody is there to talk to and to set up an appointment immediately. The tech that came out was efficient, courteous, and explained everything to fix the problem. I will never use another company,…
Continue Reading“Drew figured out our zone issues quickly and fixed everything!! Great guy too!!”
Continue Reading“Very professional & knowledgeable. Stout has always done awesome work. We will continue to use them for our future needs.”
Continue Reading“From the moment I called I had nothing but excellent customer service. My maintenance tech Richard did an excellent job explained everything fully to me and was fast and efficient. This is the company that you want to do business with honest integrity and trustworthy being that I’m in the real estate business, I would…
Continue Reading“From the moment I called I had nothing but excellent customer service. My maintenance tech Richard did an excellent job explained everything fully to me and was fast and efficient. This is the company that you want to do business with honest integrity and trustworthy being that I’m in the real estate business, I would…
Continue Reading“From the moment I called I had nothing but excellent customer service. My maintenance tech Richard did an excellent job explained everything fully to me and was fast and efficient. This is the company that you want to do business with honest integrity and trustworthy being that I’m in the real estate business, I would…
Continue Reading“From the moment I called I had nothing but excellent customer service. My maintenance tech Richard did an excellent job explained everything fully to me and was fast and efficient. This is the company that you want to do business with honest integrity and trustworthy being that I’m in the real estate business, I would…
Continue Reading“We signed up for the annual A/C maintenance plan last week and today Alex was out to check our A/C. He was polite and professional. Easy to talk to – answered our questions and explained things. He did the check and cleaning – no issues found. He was in and out in less than an…
Continue Reading“System was not cooling. AC repair man Danny McCullen checked system for errors, then checked to insure it had enough coolant, last he removed outer cover to cooling coil and washed debris out. That put the system back into cooling mode. Now I know to turn up thermostat when lawn maintenance people mow so cooling…
Continue Reading“Tech did a fantastic job! He was honest, up front, and very thorough. He took the time to explain everything to me in detail to where I fully understood what was wrong, why, and what my options were to fix it. I thought I was walking into a worst case scenario but walked out with…
Continue Reading“I had a new unit replaced in April.The first power bill I got after the installation was $200 higher than the month before.Alex came out and checked the unit.He figured out what was wrong,and fixed the problem.Thank you,Alex!”
Continue Reading“I read all the time about businesses having trouble finding dependable workers. You need to train businesses on hiring and training employees. Every person who has come to my house has been knowledgeable, professional, kind, and extremely interested in fixing my problem. The three on Friday, Chance, Sam, and Jacob were no different. They were…
Continue Reading“Stout Heating and Air Conditioning always does excellent work.”
Continue Reading“Very professional gentleman worked very efficiently Explain everything very thoroughly I highly recommend STOUT HVAC”
Continue Reading“It is reassuring to feel that your service waa competently done. A thorough job, as always. Good conversation in addition.”
Continue Reading“Had to have AC and gas furnace replaced. As always, The servicemen did a fantastic job and were pleasant, respectful and helpful. Will always use Stout's for any issues with our units.”
Continue Reading“Drew was great. He was efficient and very knowledgeable and kind”
Continue Reading“Chance and Sam did an amazing job installing my new unit. My new unit has been working great with no issues so far. Installation was quick and no issues. I do recommend Stout to anyone needed a brand new unit with great service! Thank you!”
Continue Reading“Chad was awesome today! He was very professional and polite. He answered all my questions and I was very happy with my maintenance call. I love Stout Heating and Air!”
Continue Reading“Drew Covington was very professional and knowledgeable. Wonderful customer service.”
Continue Reading“Stout Heating and AC has always done an excellent job reminding us and scheduling routine maintenance on our heat pump. Mike Lippard did the maintenance this year and did an extremely thorough check and cleaning of the system. I was impressed with his professionalism and knowledge. Thank you Mike A”
Continue Reading“Drew was very informative and answered all my questions.”
Continue Reading“Thank you Chad for servicing my AC unit. I really appreciate the time, care and expertise you put into the work you do!!! So appreciated!!! Take care, W. Monroe”
Continue Reading“Good experience. Richard Sunding-Technician was very pleasant & professional.”
Continue Reading“Thorough, complete, pleasant”
Continue Reading“Kara and Jeremy were amazing! Great customer service with scheduling and maintenance of our heating and AC unit.”
Continue Reading“Mike is great, he explains what he will be doing and answers questions I might have in words that I can understand.Happy that Mike is my technician.”
Continue Reading“Technician communicated to determine arrival time and did a great job servicing our AC unit.”
Continue Reading“Brett is very professional, knowledgeable and makes sure you understand your options. You are never made to feel pressured to get options you aren’t comfortable with.”
Continue Reading“Joe was on time, knowledgeable, professional & helpful.”
Continue Reading“Drew was on time, friendly, and was knowledgeable. Stout always does excellent work for me.”
Continue Reading“Drew was on time, friendly, and was knowledgeable. Stout always does excellent work for me.”
Continue Reading“We called and they came right away. Needed a new part and he had it in truck. Price was reasonable. 3rd time we have used them and have always been happy with work”
Continue Reading“Mike did a great job as always! Explains things so you understand what's going on. My unit is getting old but he has been able to keep it running. He has explained that at some point with the freon issue we probably will need to replace our unit. Very pleased!! Thanks again- Sam.”
Continue Reading“Services completed as scheduled. Joe Knox professional and capable”
Continue Reading“Problems quickly diagnosed and fixed. Great prompt service at my personal home and at american legion. Many thank yous. You will always be my first call.”
Continue Reading“There was a slight hiccup with my new Tran HVAC. Jeremy came out and solved the problem in a matter of minutes. He is very knowledgeable and in addition to always fixing the problem…I learn a great deal about my unit!! This was not his first trip to my home as he has done routine…
Continue Reading“Thank you for prompt and professional service.”
Continue Reading“Mike Lippard always does an excellent job of service, repair, and maintenance.”
Continue Reading“Rich came at the scheduled time and completed maintenance within an hour, including the cleaning of the outside unit. Identified and communicated a couple of Areas of minor concern, but said all in all we are in very good shape. Punctual, efficient, and good communication… Made this a great visit. Thanks to the Stout family.”
Continue Reading“Was timely, efficient , knowledgeable and personable. Also serviced the dehumidifiers.”
Continue Reading“Always taken good care of.”
Continue Reading“Joe Knox was on time, Professional, Knowledgeable and easy to talk to. He explained the Maintenance that was going to be preformed. He is a very positive asset to Stout HVAC.”
Continue Reading“Chad came out this morning for the Spring/Summer check-up on our two heat pumps and like all of the techs we've met so far from Stout, the service was excellent. He was knowledgable, courteous and respectful of the property. Five stars for these guys!”
Continue Reading“Called to let me know when he was coming and was on time. Was nice, courteous and if I had any questions or concerns. Would have changed my filters if I had some. Told me what he had checked and everything was ok.”
Continue Reading“Very professional, knowledgeable, punctual. A big asset to Stout's team.”
Continue Reading“On time Thoughtful Full of helpful information Send him out anytime”
Continue Reading“Great job on the installation by very professional and thorough employees! Many thanks!”
Continue Reading“Our air conditioner quit working yesterday evening. Alex called to let me know when he would arrive. He replaced a bad part hoping it would get us through the night. He explained unit would need to be replaced. Alex scheduled Brett to come out this morning to quote us a price. Alex was very professional,…
Continue Reading“Jeremy cares about his customer and goes out of his way to complete task as quick as possible so his customer can be comfortable. Very professional and knowledgeable”
Continue Reading“Great service by Jeremy as usual. He is very professional and is friendly to the customer.”
Continue Reading“Alex called and said he was approx 30 minutes from our appointment time. He came to the house and very promptly and professionally looked at our 2 year old system. He checked all of the items within the AHU and then looked at the outdoor compressor……he looked at the entire unit and then proceeded to…
Continue Reading“Excellent job by Jeremy. Gave us tips on sealing the edges of our filters to keep dust out.”
Continue Reading“Professional, courteous and kind! Very helpful.”
Continue Reading“Jeremy was very pleasant, as are all of the technicians. He provided me with helpful information and advice that will lead to a longer service life of my unit as well as advice that would help me with air quality. Thank you for kindness with my HVAC needs.”
Continue Reading“Mike did a great job today with my 6 months maintenance. I appreciate his friendly and informative information about my air conditioning system.”
Continue Reading“Our technician, Chad, was very thorough with his process and informed us about all he was doing. We appreciate the fine service that we always receive from Chad and everyone we deal with at Stout Heating & Air.”
Continue Reading“Very nice fellow. Told us exactly what he was going to do and reported to us when finished. Have never had a bad call from Stout for any reason.”
Continue Reading“Mike is always professional, compentent, and knowledgable in performing the maintenance services at my homes. He is truly an asset to your Company. Always a pleasure dealing with Mike and all the professionals at Stout Heating & Air.”
Continue Reading“Chad was very professional.”
Continue Reading“Both Chad and Joe came between given time period. They got right to work replacing some insulation. Chad was polite and thanked me for using Stout.”
Continue Reading“We really appreciate how the employees took out the time to explain everything, and made us aware of the things we could do to prolong the life of our Havac system.”
Continue Reading“I’m always very happy with my service from Stout. Today was no different. Even though I got bad news,it was explained to me professionally.Thank you.”
Continue Reading“I’m always very happy with my service from Stout. Today was no different. Even though I got bad news,it was explained to me professionally.Thank you.”
Continue Reading“I don’t remember the names of the two technicians who installed our new unit but they did a great job. They were on time and very professional. They relit all our gas appliance pilot lights and showed us how to use the new thermostat. After finishing, everything was cleaned up and taken away. Brett was…
Continue Reading“Drew is always the professional serviceman with a kind and friendly attitude. You understand completely about your unit as he explains to you in concise and understandable terms. We are so fortunate to have Stout Heating & A/C as our provider. We have used them since 1996 and have always been pleased. Kathy P.”
Continue Reading“Mike is a great serviceman. He is thorough, friendly, and informative of any new developments.”
Continue Reading“Always professional and courteous.”
Continue Reading“Always comes when they say they will. Very professional. Courteous. Great job always. Wouldn't want anyone else.”
Continue Reading“I've been a customer for many years and have referred neighbors. I've always had courteous and swift service. Mike L. is a lifesaver and is the absolute best. Alex and Jeremy are great and Anna is always so nice and helpful. I would not use anyone but Stout!”
Continue Reading“As always… Stout came through with quality expertise, prompt customer service, and thorough investigation and resolution of the problem! Our heat is now restored, all systems thoroughly checked out, and operating systems explained! That’s why’ve r have been a customer since the 1980s. Your quality of service reputation speaks volumes! We are grateful!”
Continue Reading“Alex M. did a great job. He was friendly , helpful and professional. He took care of our maintenance needs in a timely manner. Thank you.”
Continue Reading“Jeremy Mauldin does a wonderful job. He explains what he did & is friendly. We always want Jeremy for our technician.”
Continue Reading“Chad was personable, helpful, and professional. He arrived when he was scheduled, installed a new thermostat., and provided routine maintenance.”
Continue Reading“Chad was very professional and knowledgeable. Answered all my questions about replacements and upgrades. It gave me a sense of security knowing he’d be around to repair any problem.”
Continue Reading“Chad was very professional and knowledgeable. Answered all my questions about replacements and upgrades. It gave me a sense of security knowing he’d be around to repair any problem.”
Continue Reading“Chad was very professional and knowledgeable. Answered all my questions about replacements and upgrades. It gave me a sense of security knowing he’d be around to repair any problem.”
Continue Reading“Brett was awesome to work with & made things so easy with the quote & any questions I had – he made it easy. Chance, Sam & Carson did the installation of my new Trane Unit. They all went above & beyond which was greatly appreciated – super knowledgeable & very helpful. I have a…
Continue Reading“Chad was really great and knowledgeable about our systems. Very polite and we felt very comfortable. We’ll always want Chad back at our house.”
Continue Reading“Chad was really great and knowledgeable about our systems. Very polite and we felt very comfortable. We’ll always want Chad back at our house.”
Continue Reading“Jeremy serviced my A/C today and he was awesome. He treated my home like it was his own. He explained everything he was doing and even took pictures so I could see everything he was seeing. He made suggestions of things that could improve the air quality in my home, but with zero pressure to…
Continue Reading“Alex is always efficient and professional when completing the maintenance on my heat pump. He reviews any issues he’s found when he completes his work.”
Continue Reading“Alex was wonderful, professional, efficient, very friendly, and helpful. Highly recommend Alex. Thank you”
Continue Reading“Alex was wonderful, professional, efficient, very friendly, and helpful. Highly recommend Alex. Thank you”
Continue Reading“Was very thorough and professional”
Continue Reading“Was very thorough and professional”
Continue Reading“Mike was very helpful”
Continue Reading“Thanks Richard !”
Continue Reading“The technician, Drew, was prompt, courteous, knowledgeable, efficient, and pleasant in taking time to answer the questions I had. He is an excellent representative of your company.”
Continue Reading“As always, Mike was efficient, professional, and pleasant as he provided maintenance to our heating/air conditioning systems. We are always thankful for his service and to Stout Heating and Air Conditioning in general. We know that we can count on them at anytime we have a need.”
Continue Reading“Always have had good service”
Continue Reading“Very good job I will deal with them again .”
Continue Reading“Very professional experience. Highly pleased.”
Continue Reading“Technician did great checking everything over answered all my questions that I had. great service job checking everything. overall great service”
Continue Reading“Mike was very efficient and professional. He is always ready to explain maintenance procedures being preformed.”
Continue Reading“Excellent service. Jeremy gives efficient, caring service. Thank you.”
Continue Reading“Chad is one of Stout’s finest. Excellent service.”
Continue Reading“Always pleased with technician”
Continue Reading“Drew is great.”
Continue Reading“So many thanks to Chad for helping us with our HVAC maintenance! He provides over-the-top service and expertise, as always!”
Continue Reading“Alex did a great job! He was quick, professional and kind. I couldn’t ask for better service!”
Continue Reading“Great service”
Continue Reading“Alex M. is a very courteous and pleasant young man. He did routine maintenance on our system. He checked all settings inside and outside to make sure things were running efficiently. Great job! Always on time and calls ahead. Alex seems to want to try and address any issues we experience with our system. The…
Continue Reading“Spring maintenance for summer service. First time I met Alex and he was knowledgeable and went to work quickly. System checked out OK.”
Continue Reading“Drew was professional and explained the simple solution to get the heat flowing more efficiently. I will recommend stout and Drew to my friends.”
Continue Reading“Mike came promptly when scheduled. He inspected our units and found that a condensation tube was plugged and hooked up backwards. He fixed the problem and inspected the rest of the units and found them in good shape. We appreciate your quick service and reasonable prices.”
Continue Reading“Always nice and efficient.”
Continue Reading“Every business should have associates like Chad. He was personable , knowledgeable and efficient in his approach to learning the problem and resolving the issue. Kudos to this young man for the manner in which he represented Stout Heating &Air.”
Continue Reading“Friendly and knowledgeable. Thorough diagnostic.”
Continue Reading“Kara was so sweet and professional and her voice so sweet like a kitten drinking warm milk. I can’t wait til my unit breaks again so I can call back and listen to her voice again. Great job”
Continue Reading“We are very pleased with our first service with Stout. Chad was very thorough and knowledgeable. Danielle G.”
Continue Reading“As always we are pleased with the service provided by Stout technicians. Drew was a professional, kind, informative and pleasant technician. He was a pleasure to work with. Thank you Drew.”
Continue Reading“Jeremy was very timely after I placed the service call. He was able to free up a stuck fan and get heat for our home. He ordered a new fan to replace the existing one. In the meantime we’ve got heat on one of the coldest nights of the year. Very much appreciated. Jeremy was…
Continue Reading“After hours call on one of the coldest nights of the year!! Drew was here in 20 minutes – diagnosed the problem and replaced the bad part all within an hour! Quickly got us and our pets warm again!! We can always count on Stout!! Thank you!!”
Continue Reading“We were very impressed with the service . As well as the quick response to our issue. Especially since it was last minute and very cold outside.”
Continue Reading“Fast and courteous service during a cold spell. Thanks for working me in your schedule. Thanks you Mike for all your professionalism. Unfortunately, I don’t know your last name but I am sure your boss can look up the service call so that he can give that big bonus to the correct “Mike”.”
Continue Reading“Prompt, courteous, completed maintenance in a timely manner”
Continue Reading“On time. Put on shoe covers before entering house. Took photos of inside and out of furnace. Explained his findings and answered all our questions. Personable and easy to talk to didn’t act like he was in a rush to get to next call but made sure we had all the information we needed.”
Continue Reading“Chad was very knowledgeable. Came to our house and performed the service. We are very pleased with Stouts service.”
Continue Reading“Very professional and very good at his job. Thanks for the great service.”
Continue Reading“As usual the technicians with Stout are top notch. 2024 is time for a raise for all the great reviews. It's rare I get the same technician throughout the years and all have been professional and knowledgeable. Protect this business by keeping the employees happy, including those who I have spoken to on the phone.”
Continue Reading“Drew is very competent and helpful.”
Continue Reading“Drew was friendly and courteous. He had our problem figure out quickly and explained all our options. I was very happy with the service and Stout is now my HVAC company!”
Continue Reading“Many thanks for the excellent installation and service on my Trane HVAC system! I look forward to seeing my neighbor Richard Sunding twice each year for ongoing maintenance and feel confident that if a problem arises, service will be excellent. I appreciate all the staff members!”
Continue Reading“Alex did a great job. Punctual and courteous. Was happy to answer my questions.”
Continue Reading“Mike is very congenial . He is always available to answer any question I might have. Watching Mike you know that he is so knowledgeable.”
Continue Reading“Thorough, informative, helpful and polite!”
Continue Reading“On time, professional, courteous, efficient. Thank you.”
Continue Reading“Awesome Tech!”
Continue Reading“I have been doing business with Stout for nearly 40 years. There is no better hvac service! Always dependable, courteous and fair. Best quality work too! Chad is super and I highly recommend him for hvac service. Super technician!!!”
Continue Reading“Great service”
Continue Reading“Dealing with Stout was great! From setting up the appointment to having Chad come maintain the unit and fix a duct. He was a total professional and a great guy.”
Continue Reading“Alex did a great job. He was on time and courteous.”
Continue Reading“Very nice … quick…efficient, well done. Thank you”
Continue Reading“Thank you Chad for the excellent job servicing my furnace! Thank you!!!”
Continue Reading“Richard came to my house and conducted routine maintenance. He was very prompt and very thorough. He was extremely polite.”
Continue Reading“Super transaction! Fast and easy, a pleasure to meet. Excellent service!”
Continue Reading“Alex was on time, and very professional. Thank you for your service.”
Continue Reading“Mike was EXCELLENT! A very thorough service technician. One that would go beyond the call of duty!!!”
Continue Reading“On time, respectful, proficient and cleaned up after themselves.”
Continue Reading“Drew was very professional and thorough.”
Continue Reading“Chad solved the technical issue with the heat pump and went above and beyond on his own time to ensure I had a Thanksgiving dinner. My wife is in a memory care unit and I live alone with a terminal illness. He should receive special recognition.”
Continue Reading“Alex was knowledgeable and thorough. Found air handler fan blades was dirty. Cleaned the blades, and checked out the unit. Great job.”
Continue Reading“Chad did a great job and answered all our questions. He started off by asking if we had any questions and ended that way too. Helped us with how often to change different filters in our house and looked at our bathroom ceiling fan. He checked with Mark about the fan who said an electrician…
Continue Reading“Jeremy was on time, professional and very knowledgeable. We highly recommend Stout Heating & Air.”
Continue Reading“Alex was on time, knowledgeable and proficient. Keep up the great work!”
Continue Reading“Jeremy is a very nice and knowledgeable person. He completes my maintenance in a timely manner. He has also taught me so much about how to effectively use my system that I never knew. I feel so much better about everything because of his help and concern for me as a Stout customer. Thank you…
Continue Reading“Mike was on time and as always he took time to answer several of my questions. If you’re looking for a company that takes care of it’s customers go no further than Stout Heating and Air”
Continue Reading“Alex was timely, professional, informative and respectful. Thanks for great service.”
Continue Reading“Jeremy performed the heat pump checkup. He was thorough and professional. He always meets my expectations. You have a valued employee in Jeremy. I hope to be able to continue to have Jeremy perform my maintenance.”
Continue Reading“My Mother recently had a new Heating and Air system with all new duct work installed in her home. Chris Owen came out and talked to us. Explained what we needed, gave her a price, and ordered what was needed. Such a nice guy. A week or so later the guys were her to install…
Continue Reading“Efficient and timely”
Continue Reading“Thank you for the excellent maintenance check up yesterday. I really appreciate your taking the time to educate me and inform me about my heating system.”
Continue Reading“We were very pleased with the excellent service provided by Stout regarding the replacement of the heat pump, furnace and thermostat. Drew identified the problems with the existing system and determining replacement was the direction to pursue rather than repair. Chris guided us through the selection of the most appropriate new system. Chance and Sam…
Continue Reading“Jeremy was very friendly and knowledgeable. Left us some tips on our unit in case of emergency. We’ve been with Stout since 2011 and have always received speedy and efficient service.”
Continue Reading“Jeremy and his supervisor went out of their way to take care of us and they did. My husband is nearing the end of his cancer fight and my brother has been stepping up and protecting us. Larry wants to die at home and we are trying to make that happen. So Jeremy was not…
Continue Reading“We have been using Stout since Mark went into business so you know it is awesome Drew is very good and very pleasant”
Continue Reading“Stout has been the installation, service and maintenance source for our home since 1994. Each technician has always been knowledgeable, courteous, and willing to explain any questions about the equipment. Chad did the fall maintenance on the gas furnace this morning. He called before his arrival and arrived promptly. Chad was friendly, professional and very…
Continue Reading“Very pleased”
Continue Reading“Stouts is a great company excellent customer service, Chad serviced my heating units, he also replaced a light bulb under the house as due to age we are unable to do. Stouts is always here to help.”
Continue Reading“Stout Heating & A/C is a constantly excellent company and we have used their services at our home since 1996. We have always had a positive experience with our service provider. Today Mike Lippard came and it is always a pleasure to have him come. He is very knowledgeable and explains everything about our unit…
Continue Reading“Very professional service at a reasonable price. Service call placed mid morning and service completed within 24 hours.”
Continue Reading“We’re always satisfied with the work. Very efficient, courteous worker.”
Continue Reading“Alex and Stout Heating and Air have to be the best. We have the maintenance agreement so we can feel confident that we’ll be comfortable through the winter. Even so, sometimes things break which happened to us on a weekend. We called and within an hour a technician called back and set up a time…
Continue Reading“Chad did the semi-annual maintenance care on my system. When he phoned to let me know he was 10 min away, I explained I’m recovering from knee surgery. He went out of his way to assure the work was done in a timely fashion, with as little effort from me as possible! I’ve been a…
Continue Reading“I have been doing business with Stout about 35 years and have always gotten excellent service. All personnel has always been efficient and personable at all times. This was my first experience with Drew and I will be asking for him in the future. He was very kind and helpful, the type of person you…
Continue Reading“Stout's is a company that offers honest and dependable service. I have relied on them for years and have never been disappointed. They keep me informed about what I need to keep my HVAC "healthy". Communicating with them is a breeze. They even make me feel as if they appreciate my call and my business.…
Continue Reading“Chad is very professional, knowledgeable and courteous!”
Continue Reading“Always good service and knowledgeable service people. Always good service from office people too! Moved here 7 years ago and house AC unit thru Stout and we just stayed with them due to honest, good people.”
Continue Reading“Jeremy Mauldin was very professional & helped us with other issues! Thank you!”
Continue Reading“Drew is very professional and has manners any mother would be proud of. Did a great job and very efficient. Will be asking for him with future maintenance”
Continue Reading“Your company has been a pleasure to deal with. Jeremy responded quickly to our call and repaired our unit. He is polite, professional and informative. Thank you for such excellent service.”
Continue Reading“Richard was prompt, pleasant, professional. It's a pleasure to do business with your company.”
Continue Reading“Richard is tops! Always professional and leaves us confident our systems are ready for season change!”
Continue Reading“Jeremy arrived exactly on time and efficiently performed the needed work. He was cheerful, polite, and professional. I am thankful for such dependable service!”
Continue Reading“Mike has services our units for many years. He is such a pleasant person, efficient and loves to talk. My husband enjoys his visits. My husband can also talk with Mike about any issues, new changes that may be occurring in heating and a/c units or any other things we might need.”
Continue Reading“Richard did a good job as always with Stout employees. They wear shoe covers are professional, and explain what is needed and what done. always satisfied with Stout Heating and Air services”
Continue Reading“Chad was the technician that serviced my 3 HVAC units today. He was very personable, courteous and professional. He arrived on time, went straight to work and left in a reasonable amount of time. He answered all my questions and made a few suggestions at my request. Very good experience.”
Continue Reading“I was very satisfied with the service I received. Especially with the quick response on a leaking coil.”
Continue Reading“Mike serviced our heat pumps and as always, was prompt, efficient, and professional. We always appreciate the excellent service we receive from Stout Heating and Air and recommend them highly to anyone who has heating and air conditioning needs.”
Continue ReadingAlex was very courteous, professional and helpful in getting everything fixed and suggested enhancements that should help with unit life and utility bills.
Continue Reading“I have a service contract and came in from church on Sunday to a hot house. Fan was running … no cooling. Called your service. Alex called, asked about the problem and said was on his way over. He arrived in about 20-25 minutes and said he thought he could get it going. He had…
Continue Reading“My air went out,Mike Lippard came to service, compressor died. Ryan Stout came brought portal air until I could get new one installed. Chance Reading and Sam Kincaid installed new unit,did a great job and very professional. I was greatly impressed with all 4 young men.Thank for such good service.”
Continue Reading“You were able to get out to us within a few hours of taking my call. Alex was very friendly and professional. He was able to diagnose our problem and repair it very quickly. He also gave us startup advice for our dual zone system. The sweet lady that took my call was very friendly…
Continue Reading“Had an emergency late afternoon on Friday. Mark came out almost immediately and took care of the problem, then came out again Saturday for a different issue. First class service! Calm Holdings, LLC”
Continue Reading“Always excellent”
Continue Reading“Alex was great.Thank you for fast and couteous service.”
Continue Reading“The service, as always, was great. Our upstairs area is cooling nicely. Jeremy Mauldin has done work for use before and it is always done efficiently and expertly. We are always satisfied with the service received.”
Continue Reading“Stout has always helped us with fast friendly service. Came back from vacation with ac not working, they had me going the same day. Thanks for always being there”
Continue Reading“Can't thank you guys enough, Professional support is all 1 could have asked for and went well beyond the the call of workmanship..”
Continue Reading“Thanks to all who had a part in ordering and installing the new heat pump which is working great in this hot weather. The three guys (Chance, Carson, and Jonathan) who came to the house and tackled the challenging installation were very efficient and courteous. Ryan did a good job communicating with me. Thanks to…
Continue Reading“Issue from AC unit for 3 years – other companies had several solutions without resolution- Stout AC was able to find the issue & provide a solution. Everyone is very professional and polite. Stout Heating & AC will have all my business.”
Continue Reading“Stout has been wonderful to work with both times we've needed to use them for AC repair. Today they had their technician out within a few hours of us calling and he was able to get our AC back up and running quickly. Everyone I've dealt with has been nice , reliable, and explained things…
Continue Reading“Installation techs did a good and professional job installing a replacement A/C and gas furnace system.”
Continue Reading“Alex, was very professional and very quick in diagnosing the problem. The A/C was up and running in a very short time after his arrival.”
Continue Reading“I called to inquire about a thermostat I could control with my phone. Parents are elderly and I had found it on heat twice this week. I spoke with Anna and she got me set up with a vid it immediately. Drew was awesome to work with and the whole visit was so smooth. Thanks…
Continue Reading“Chad Overcash was the technician who came to my home. He was respectful, knowledgeable, and thorough. He is an asset to Stout and I appreciate his promptness and caring and patience in answering my many questions. Kudos to Stout for employing such a great employee.”
Continue Reading“Corey and Bobby were great!! They installed the ac very quickly. They deserve a raise!!! We hardly knew they were here. Super clean, fast and friendly!! Thank you guys!!”
Continue Reading“Stout always provides professional and friendly service no matter who comes or what they do.”
Continue Reading“Your crew arrived on time today as arranged. They were installing a heat/air unit, replacing the original that came with the home. They were professional and courteous. Explained the process as they went. Installed a new thermostat and instructed me on how to use, not only the air, but the heat in the future. Cleaned…
Continue Reading“He was very professional and he felt like he found the problem and he did what needed to be done. After he left, I noticed a small leak and he immediately came back and fixed the problem. I have an old system and am looking forward to the new one. I am very pleased with…
Continue Reading“Mike came to take care of our issue, which he did in a very timely and professional manner. We have only been in this house for a few months, so it was his first time here. We moved from Proctor Drive in Salisbury after 22 years. We have known Mike for many years and he…
Continue Reading“We had a great visit from Alex. He fixed our AC and we were afraid it would need to be replaced. Alex explained every detail on what was wrong, how to know if it happens again, and made sure everything else was still in good condition. After he completed the job he stuck around to…
Continue Reading“Mike is very personable and professional. He fixed our A/C very quickly and efficiently. Very prompt response from scheduling. Thx”
Continue Reading“I was thrilled to get an opening as quickly as I did. Chad was pleasant and professional. He's obviously knowledgeable and took the time to explain the work done and patiently answered some questions. I have used Stout ever since I moved here and have recommended Stout at every opportunity. Chad's service guarantees my referrals…
Continue Reading“Mr. Mauldin educated me more on the way the air conditioner drained excess water from the unit. How and why questions answered perfectly. Very much appreciated!”
Continue Reading“Mike was right on time. He has been here before and analyzed the problem and fixed it in no time. I have used Stout for many years and have always been pleased with their service”
Continue Reading“Solved my problem in no time. Excellent service from Jeremy as all other servicemen with Stout.”
Continue Reading“These people are top notch, their customer service is the best in the county. Mike came out for a problem I was having and found it was a simple issue that the drain was not draining properly. Very thankful that all that was wrong with my system. Mike checked out the unit really good and…
Continue Reading“We have used Stout for many years and have had excellent service from them. We recently had a new furnace installed, Chance & Carson were great to work with also we appreciated Mike Sides stopping by to see how things were going. We recommend this Company for any of your heating/air services.”
Continue Reading“I called over the weekend during a heat wave and I am not a membership or returnee customer so I understand that it took a day to get an appointment scheduled. But once I did Chad was great. Showed up promptly during the window of time and called ahead to give me a heads up…
Continue Reading“Excellent customer service. Very satisfied!”
Continue Reading“GREAT EXPERIENCE, AS USUAL WITH RICHARD S. HE IS VERY THOROUGH AND ANSWERS ALL MY DUMB QUESTIONS. HE LEAVES NOTHING TO CHANCE.”
Continue Reading“I couldn’t ask for anything better with Stout and Alex. Alex was very proficient and knowledgeable. He told me everything he had done and the condition of my equipment, answered all questions I had and showed me a few things that I wanted to know how to do. I’m so very happy I now have…
Continue Reading“Drew was, as always, very professional, knowledgeable, and courteous. He diagnosed and fixed the problem quickly.”
Continue Reading“As always, the customer service was great. The install went as planned, with the exception of the weather. I had the best service from beginning to end with all the people involved. The crew kept me informed through the whole process. Several recommendations have been made to friends looking for a reliable heat and air…
Continue Reading“Once again, the team arrived as scheduled. I was told what they would be doing and started their work. Other than an occasional “thump” and “bump,” they seemed to work effortless. Everything was checked before they left and I was satisfied. I have always relied on Stout for my HVAC concerns and will continue to…
Continue Reading“As a new resident to Salisbury, I called Stout HVAC based on the many positive reviews that are posted when our AC stopped working. They were able to send a technician, Richard Sunding, in a very timely manner. He diagnosed and found our issue quickly. He also continued to check out the rest of the…
Continue Reading“It is always a pleasure to see Richard Sunding, whose work is outstanding! I am grateful for my Stout Heating & Air-installed Trane gas pack, with its warm heat and cold AC! Richard services it carefully, and I know I can depend on him and your staff if any needs arise. Many thanks!”
Continue Reading“I reported my AC out at approx. 4 pm. It was back in service approx. 5.30 pm. Blown capacitor probably caused by last night’s storm. Thank you for quick service.”
Continue Reading“Always a great experience! The team at Stout is always on top of their game.”
Continue Reading“Brian and James worked really hard and were here most of the day to install our new air unit. It was a very hot day but they just kept going. They were great!”
Continue Reading“Friendly, professional, and knowledgeable service. Richard took the time to do it right.”
Continue Reading“Installation technicians were great! Very polite and took the time to answer all of our questions. Scott and Will are awesome! Highly recommend Stout Heating and Air!”
Continue Reading“We needed a heat pump replaced. Brett was very helpful in working with me in describing the different system options and answering my questions. He gave me quotes for several systems so I could compare costs and efficiency. Once I chose the unit, Brett and team ordered the equipment and set up an installation time.…
Continue Reading“Chad called to give his eta and upon arrival was very friendly and professional. After checking my unit, he told me what was wrong—showed me pictures of the problem. He advised me of an approximate cost of the repair. He even discussed the possibility of my needing a new unit-not as a sales person but…
Continue Reading“I have always been pleased with the service I have received from Stout. They always do a through job Jeremy and Drew spent a good deal of time trying to locate a leak in my ductless split system. They did not detect one, so they added refrigerant and we will see what happens. So much…
Continue Reading“Jeremy took the time to tell me about the system and the pros and cons of servicing and operation of different parts of the HVAC units.”
Continue Reading“Outstanding! Techs were on time and very professional and courteous. Overall service was great!”
Continue Reading“Alex was on time and was cordial upon arrival. I showed him where the heat pump was and let him do his work. He checked everything out and let me know all was well. Seem to do a thorough job and very polite. He is a keeper!”
Continue Reading“On time and courteous.”
Continue Reading“Jeremy showed up on time this morning. It was his first trip to our house. Once I oriented him to where the major components of the heating system were, he went straight to work. The system was working properly, and all he needed to do was to change out our Hepa filter near the air…
Continue Reading“Always a good experience. Come on time as usual and checked out heat pump and air handling unit completely. Thanks again for the great service!”
Continue Reading“Had to call weekend repair number on Saturday, May 13. Thermostat set on 74… 79 inside temp. Said technician would call. Within 15 min. Mike Lippard called. Told him issue; he asked if fan was running; I answered “yes” he said he could probably get it running again abs with be here in 20 minutes.…
Continue Reading“Very professional service.”
Continue Reading“Alex did a great job analyzing a problem with the air conditioner while here on a regular maintenance visit — a fried part and bad surge protector. He ordered the parts that day and 2 days later was back to put them in. — a little quicker than it could have been, so we have…
Continue Reading“We are PMA customers of Stout's & highly recommend them. They have consistently been pleasant, efficient & on-time! I rarely choose to write a review; Stout has earned it.”
Continue Reading“Always a pleasure; since initial install and ongoing service, we’ve counted on Stout for all our HVAC needs and they haven’t let us down. Very knowledgeable team of professionals who do the job right at our home and super sweet team in the office who are always helpful when we call! 5 stars every time!”
Continue Reading“Mike Lippard provided excellent service. He is very courteous and professional. He is the BEST!”
Continue Reading“Professional, courteous, great employees.”
Continue Reading“Only the best heating and air company around. Stout has serviced us for almost 20 years. You get emergency service almost immediately. The techs are so knowledgeable and polite.”
Continue Reading“Stout has provided the HVAC service for Concordia Lutheran Church for the last 20 years. Our Sanctuary A/C units went down. Stout worked with us over a long period of time to arrive at the best solution for a very difficult situation. Once the decision was made they were prompt in starting the project. The…
Continue Reading“Jeremy was very courteous, prompt, and knowledgeable about my gas furnace. Diagnosed my problem in a very methodical way and zeroed in on what was wrong.”
Continue Reading“Scott & Will did a great job! They know what they’re doing! Thanks to Brett Graham for helping us figure out what we needed. Thank you all at Stout’s Heating & Air Conditioning.”
Continue Reading“Technician was very friendly and knowledgeable, explained everything that did, would highly recommend.”
Continue Reading“We have always had excellent service from Stout Heating & Air Conditioning. Their work is always reliable and their repairmen and installers always do a great job.”
Continue Reading“As usual, Mike Lippard was on time, professional, and efficient. I have used this company for years, and have purchased at least three units during that time. Always satisfactory service, above and beyond.”
Continue Reading“Jeremy was on time and was very efficient. He let us know what needed to be done and had a follow-up appointment set up to repair a leak in one our AC system. We have always had great service from Stout and feel confident in whatever technician is assigned to our home.”
Continue Reading“We are fairly new residents of the Salisbury area and chose Stout Heating and Air from online services listed on Google. We were not disappointed. Richard called before coming and was very professional. He answered all our questions and also helped advise us on some future upgrades. We are very pleased with this company –…
Continue Reading“Chad was very professional and courteous.”
Continue Reading“Drew called to let me know he was coming which was very helpful.He went right to work. After he was finished he told me everything was in working order for the summer months. Having maintenance done twice a year since Stout has initiated it I’ve never had to call for a repair.”
Continue Reading“I was very pleased with the job Richard did.”
Continue Reading“Mike let us know he was here for the service visit. He performed the work and then let us know how well the system is working. Mike has been very good with our service visits.”
Continue Reading“Service was professional and thorough.”
Continue Reading“This was our first experience with Stout, and we were very pleased. Jeremy explained everything, and took time to make sure we were satisfied. Thank you, and we will be using you again in the future!”
Continue Reading“Absolutely wonderful service! Great communication from office and technician (Chad) and efficient, friendly interaction. I’ve been a Stout client since 1990 and wouldn’t dream of using any other vendor.”
Continue Reading“Absolutely wonderful service!”
Continue Reading“Chad did an excellent job. He went above and beyond helping us. He was very customer-friendly and professional and efficient.”
Continue Reading“Very professional and courteous. Very pleased with the service. He even checked to make sure duct work under the house was okay.”
Continue Reading“Chad Overcash is an excellent technician and did a fantastic job for us!”
Continue Reading“It had been a while since my two heat pumps were serviced. I chose Stout given their ratings by other customers. Jeremy thoroughly serviced the units explained everything in detail including my options for a repair that was needed. He took care of everything while he was here. Very professional and courteous. Very pleased with…
Continue Reading“These guys were outstanding. We had our furnace replaced and they were very professional and efficient. Not an easy job with the dynamics of our house. Scott, Will, Chance and Sam are a great crew!”
Continue Reading“They were very courteous and kept me informed has to what they were doing. They cleaned up everything and so far the unit is running good. I would gladly recommend your company to others.”
Continue Reading“What an excellent install by a professional couple of guys! Brian and Andrew knew exactly what to do and went about the install professionally while putting up with attic heat and barking pugs. A job well done and I will always use Stout for heating or AC needs. Thanks again guys.”
Continue Reading“Demonstrated professional knowledge and care while working my cottage. Provided supplemental overnight air conditioning while system was being installed. Cleaned up well. Very nice experience.”
Continue Reading“I can tell that Chad loves his job; and did a great job. He had nothing but praise for the company and his co-workers.”
Continue Reading“Consciousness, hard working, pleasant and productive team. Informative on how the new system works.”
Continue Reading“Jeremy Lingle is invaluable to us. He is polite, upfront, knows what the problem is within minutes and always does a thorough job! He is the best!!! Can’t sing his praises enough.”
Continue Reading“Courteous and friendly.”
Continue Reading“Professional service.”
Continue Reading“Called Anna and tech was dispatched that afternoon. Both Anna and tech were very good, credit to Mark’s business.”
Continue Reading“Chad is both knowledgeable and personable. His concern about both product service and customer understanding are remarkable.”
Continue Reading“A big Thank You to the install team at Stout for the professional install of my new heating and air conditioning system. You guy’s did a great job! Thanks Chance, Sammy, Scott, William and Brett.”
Continue Reading“Jeremy has been to my house a few times for PM and repairs. He’s always wearing a smile and is enjoyable to talk to, explaining every step of what he’s trying to get done for you along the way. Keep up the great work, Jeremy, and thanks for everything, Stout Heating & Air team.”
Continue Reading“Mike did an excellent job! Explained everything very well. Very polite!!”
Continue Reading“This crew was very courteous, very professional, very knowledgeable and the hardest working group I have experienced in a very long time. We are pleased with our new system and we would recommend Stout Heating and Air to all homeowners. Thank you to the entire company!”
Continue Reading“The men did a great job on the installation of our heating and air conditioning unit. They worked fast and explained the system to us.”
Continue Reading“A good design, seems to be working well at all ambient temperatures. The installers were very friendly and did a fine job in a minimum amount of time.”
Continue Reading“Richard Sunding’s work is always superb! He is a terrific communicator and technician who works hard and answers questions cheerfully. I am confident that my house will be warm in the winter and cool in the summer, thanks to the Trane gas pack I purchased from Stout Heating & Air, carefully maintained by Richard! Much…
Continue Reading“We’d like to thank the entire team for the excellent job they did replacing all the old ductwork and installing central air in our 120 year old home. Everyone was very professional and courteous and went out of their way in ensure our comfort during the whole process. I would highly recommend Stout and plan…
Continue Reading“Techs showed up exactly on time, got right to work, worked until the job was finished, and cleaned up everything when they were done. Scott, Chance & Bobby were each very professional, inspired confidence, and Scott kept me in the loop. Yay we’re toasty again! Go Stout without doubt!”
Continue Reading“Outstanding Service! We had an issue with a slow freon leak. We reached out to Stout as they carried our preferred brand. A technician came out and spent a great deal of time to ensure our assumptions were correct before confirming the issue. Considering the age of the unit, he recommended we get an analysis…
Continue Reading“Jeremy is so knowledgeable and pleasant, look forward to him coming back to service my unit.”
Continue Reading“Installers were professional and worked quickly to replace our system.”
Continue Reading“Jeremy has always provided exceptional service despite his bad attitude (just kidding!). Honestly he is the best technician you have dispatched to my property the entire time I have used your service. He is highly professional, knowledgeable and always willing to answer my questions and address my concerns. Please give him a $$ bonus for…
Continue Reading“Very nice and explained everything that needed to be done.”
Continue Reading“Thank you Brandon, Chance, Corey, Scott, and Ryan for providing an excellent installation of a new heating and air system. I could not have asked for anything better than what you all provided. You were exceptional and I am very happy with my new system! You all put in a lot of long hours and…
Continue Reading“Great sales experience working with Ryan and first class installation work done by Scott. When folks take pride in their product and workmanship you know you made the right choice. Install was a 24,000 BTU Trane/Mitsubishi branded mini split. Airconditioned garage is now another almost 500 square feet of useable space for home gym etc.…
Continue Reading“As always Stout service and people are the greatest. They preformed a complete furnace and air conditioner replacement in a day and a half!”
Continue Reading“Mike has been here before working on old system. And as alway great guy to work with like all the Stout staff has been!”
Continue Reading“STOUT HVAC thank you for your continuous service, Joey thank you for always taking excellent care of my AC unit. Appreciate you guys and your excellent service!!!”
Continue Reading“Richard was very courteous and listened to what I had to say. He then began checking things out trying to diagnose the problem. He found the problem and checked it several ways. After doing the checks he advised that my 28 year old unit had met its demise. I trusted his opinion.”
Continue Reading“As always – courteous, thorough, quick service of outside Trane unit. Reviewed notes with us.”
Continue Reading“Professional prompt service. I have been using Stout going on 20 years.”
Continue Reading“All staff were pleasant, neat, thoughtful, and efficient. They made sure the new furnace was working before an unexpected cold snap and returned to complete the air conditioning installation and a systems check. Shoutout to Brett, Daniel, Jimmy, Scott, Mike, Jeremy, and Chad for your professionalism.”
Continue Reading“Mr. Lippard was courteous and professional. He was at my home to replace a motor, and noticed that the coils were dirty and he actually cleaned them!!!! In today’s “lazy” work force, and there’s hardly no such thing as Customer Service, I take my hat off to Mike for doing this. Thank You!”
Continue Reading“Professional, efficient, comprehensive and considerate.”
Continue Reading“Richard is always just great, and it was a pleasure to meet Chad, who also did a superb job. The Trane gas pack and duct work, installed in October, 2019, work perfectly. All the help is much appreciated! Thanks to Anna for making the appointment.”
Continue Reading“As always, Richard is professional, personable, helpful and gets the job done right!”
Continue Reading“Ryan Stout helped us tremendously with deciding which gas furnace we needed for the downstairs and each explanation was so easy to understand. Cory and Brandon were the installers and absolutely awesome! So polite and friendly and even stayed late to make sure all worked efficiently and explain the new thermometer. We have been with…
Continue Reading“We made the right decision when we decided to go with Stout for a new package unit. Everyone on their team was very professional, courteous and timely. Brett did a great job of assessing our needs, discussing our options and answering our questions. Cory, Brandon and Chance were awesome with the install. They went over…
Continue Reading“We made the right decision when we decided to go with Stout for a new package unit. Everyone on their team was very professional, courteous and timely. Brett did a great job of assessing our needs, discussing our options and answering our questions. Cory, Brandon and Chance were awesome with the install. They went over…
Continue Reading“Had a new furnace and air conditioner installed on 11/23/20 Three young fellas I believe Drew,Brandon,Chance really nice guys very knowledgeable and did and excellent job couldn’t be more pleased. Thanks Guys”
Continue Reading“Mr. Lingle was very professional and friendly… listened to my problems we were having……found the problem and fixed it …I am very satisfied with his work and manners…..”
Continue Reading“We have had the Stout Team for over 12 years. The entire staff is courteous, helpful, and always arrive the day and time scheduled. Very good company with good products and great people.”
Continue Reading“Richard is very professional, efficient and very friendly . The annual maintenance agreement is a great deal.”
Continue Reading“Joey did a great job as usual!”
Continue Reading“Very professional”
Continue Reading“Joey is a highly competent, seasoned professional, and just plain nice. During my first routine maintenance he identified an issue, a remedy, as well as educated me on easy things I can do in between service to keep things optimal and clean. I have interacted with about a dozen Stout folks and every single one…
Continue Reading“Stout Heating and Air is a top rated company and well deserves it!! All the techs that have come out for a problem we were having, have been knowledgeable, efficient, friendly, and genuinely cared about the work they preformed. I could not recommend a better company!”
Continue Reading“The service appointment was done in the time frame which Lori outlined to me when I called to request service on our a/c unit. Drew arrived shortly after his notification and was polite and courteous. He inspected the unit, diagnosed the problem and performed the repair in a timely manner.”
Continue Reading“Good service and repair. We also had Brett Graham come out at the same time to inspect out complete A/C and give us a quote on a new system and he went over everything with us including the breakdown of payment if we financed. I am impressed with the technicians, especially Brett, the after hours…
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