Testimonials – Maintenance Articles
“Chad did an excellent job and was very professional. I appreciate the good service.”
Continue Reading“I have always appreciated the service I get from Stouts. Drew is a dedicated worker, taking his time and doing a super job. Thank you so much for all you do.”
Continue Reading“Richard did a great job! He was very thorough cleaning our unit. Very professional and courteous!”
Continue Reading“Detected a problem before it was time for heat to be used! Also took another step to insure some other wires were free. Thank you Mike for taking good care of us!”
Continue Reading“As always Mike was very friendly and professional. We always like when he comes.”
Continue Reading“Richard was on time, professional, courteous and knew what he was doing.”
Continue Reading“Always very respectful and knowledgeable about our system. Very professional.”
Continue Reading“Always very respectful and knowledgeable about our system. Very professional.”
Continue Reading“Mike gives great service. He talks about what he’s honing to do and what he finds on his maintenance visit. He’s very efficient .”
Continue Reading“Mike was here to do the fall checkups on my two units. He had to replace a part on one of the units,and took care of the maintenance. He was very professional.”
Continue Reading“As is always the case, my service call was wonderful. Richard came to do routine maintenance on my system before cold weather. I appreciate his work!”
Continue Reading“As is always the case, my service call was wonderful. Richard came to do routine maintenance on my system before cold weather. I appreciate his work!”
Continue Reading“Chad was punctual, very friendly and very knowledgeable. He spoke to me in length about my unit and what he had done to check out any future problems. I feel confident that he covered everything.”
Continue Reading“Stout Heating and Air have kept us comfortable in our house with heating or a/c since 1996. We appreciate the quality of work and the professionalism of all the technicians who have come to our house. We can always count on them. Thank you ever so much!”
Continue Reading“Stout has serviced my furnace and air conditioner for years. I’ve never had any trouble with either unit. Drew has come for the last few years. He is always punctual and answers all my questions. I highly recommend them.”
Continue Reading“Joe is A number 1@”
Continue Reading“The tech arrived on time and was efficient at completing my regular maintenance service. I was on a tight schedule that day so appreciated his thoroughness in getting the job done.”
Continue Reading“Always prompt, courteous and reliable Have never had a bad experience with Stout Heating/Cooling in the 25 years we have used their services”
Continue Reading“Excellent service. Excellent explanations to me. Very courteous n kind.”
Continue Reading“The service was performed quickly and expertly. Chad did a great job and I’m well satisfied with his knowledge and professionalism. I plan on staying with Stout for many years.”
Continue Reading“Joe was very professional”
Continue Reading“Joe was very professional”
Continue Reading“Prompt and efficient. Responded to all my questions. Offered solutions to my concerns. Very satsfief”
Continue Reading“Chad called ahead of time so I could leave work to meet him for Fall Maintenance – he was so professional & super nice. He took the time to really look over my unit & components. What a relief it is to be able to depend on STOUT's excellent staff & great service department. THANK…
Continue Reading“Jeremy was excellent as usual. On time, pleasant and professional..”
Continue Reading“In the 14 years I have lived in this house, Stout technicians have given excellent, prompt, and knowledgeable service every time. Drew Covington is my "new" technician, and I can't say enough good things about his knowledge, skills, professionalism, and friendly service. I highly recommend Stout H & A to everyone who asks.”
Continue Reading“Joe was through and professional and a pleasure to work with. Did a fine job and We'd recommend Stout Services to anyone. Thanks for a job well done.”
Continue Reading“Stout’s has serviced our HVAC since we moved here in 2017. We have the yearly maintenance contract. One of our AC units has been replaced and one other service call for thermostat replacement. Great service, prompt service and with professional, knowledgeable, and friendly technicians. Definitely recommend!”
Continue Reading“Joe Knox was very professional, knowledgeable, and personable. Worked very hard to do a maintenance check on our furnace to ensure all is well when furnace turned on.”
Continue Reading“Joe Knox was very professional, knowledgeable, and personable. Worked very hard to do a maintenance check on our furnace to ensure all is well when furnace turned on.”
Continue Reading“Richard was polite and friendly. He did serviced the A/C and checked the filters and the remote for a/c. Thank you!”
Continue Reading“Always on time. Technicians are knowledgeable and courteous. This was biaanual maintenance on a HVAC that was installed by Stout in 2019. No issues since installation.”
Continue Reading“ROn time did a good job. Friendly and curteous.”
Continue Reading“Our continued maintenance program check. We have been costumers with Stouts for a very long time and have never been disappointed in their service. The folks they send out are always prompt and professional and keep our HVAC in tiptop condition. Thanks Chad and Stouts for your great service!”
Continue Reading“What a wonderful young man! He took time with me with a little visit as well as doing his job! I really appreciated him! And.. he expressed how much he loves his job which is refreshing these day!”
Continue Reading“Very professional and pleasant service call.”
Continue Reading“Chad was very professional and he knew what he was talking about. Makes us feel better now that it’s checked out and we know nothing is wrong. As usual Duke Energy raising the power bill.”
Continue Reading“Alex was on time, polite and got the job done. He explained what he did afterwards. I would recommend Alex to anyone using Stout Heating and Air. Thank you!”
Continue Reading“Chad is always great! Quick and efficient at servicing the unit and is not trying to over sell services and products not needed. Moved from Charlotte and Stout is the only one’s I’ll trust to service my unit.”
Continue Reading“Mike was out for our routine maintenance and as always did a great job. Thank you so very much!!”
Continue Reading“Jeremy is the best! He took the time to help me understand how important the filters are to maintaining our unit. He is so friendly and respectful.”
Continue Reading“Always good work and service.”
Continue Reading“Alex arrived on time and was very professional.”
Continue Reading“Alex arrived on time and was very professional.”
Continue Reading“Stout is the best! We had a houseful of people and upstairs was not cooling. Drew came out Late at night to fix the problem. You can’t find another heating and cooling company than Stout!”
Continue Reading“Jeremy did a great job. He was thorough and explained what he was doing and the benefits. He left with everything looking good and running great. I am very happy with the service!”
Continue Reading“We signed up for the annual A/C maintenance plan last week and today Alex was out to check our A/C. He was polite and professional. Easy to talk to – answered our questions and explained things. He did the check and cleaning – no issues found. He was in and out in less than an…
Continue Reading“It is reassuring to feel that your service waa competently done. A thorough job, as always. Good conversation in addition.”
Continue Reading“Drew was great. He was efficient and very knowledgeable and kind”
Continue Reading“Chad was awesome today! He was very professional and polite. He answered all my questions and I was very happy with my maintenance call. I love Stout Heating and Air!”
Continue Reading“Drew Covington was very professional and knowledgeable. Wonderful customer service.”
Continue Reading“Stout Heating and AC has always done an excellent job reminding us and scheduling routine maintenance on our heat pump. Mike Lippard did the maintenance this year and did an extremely thorough check and cleaning of the system. I was impressed with his professionalism and knowledge. Thank you Mike A”
Continue Reading“Drew was very informative and answered all my questions.”
Continue Reading“Thank you Chad for servicing my AC unit. I really appreciate the time, care and expertise you put into the work you do!!! So appreciated!!! Take care, W. Monroe”
Continue Reading“Good experience. Richard Sunding-Technician was very pleasant & professional.”
Continue Reading“Thorough, complete, pleasant”
Continue Reading“Kara and Jeremy were amazing! Great customer service with scheduling and maintenance of our heating and AC unit.”
Continue Reading“Mike is great, he explains what he will be doing and answers questions I might have in words that I can understand.Happy that Mike is my technician.”
Continue Reading“Technician communicated to determine arrival time and did a great job servicing our AC unit.”
Continue Reading“Drew was on time, friendly, and was knowledgeable. Stout always does excellent work for me.”
Continue Reading“Drew was on time, friendly, and was knowledgeable. Stout always does excellent work for me.”
Continue Reading“We called and they came right away. Needed a new part and he had it in truck. Price was reasonable. 3rd time we have used them and have always been happy with work”
Continue Reading“Mike did a great job as always! Explains things so you understand what's going on. My unit is getting old but he has been able to keep it running. He has explained that at some point with the freon issue we probably will need to replace our unit. Very pleased!! Thanks again- Sam.”
Continue Reading“Problems quickly diagnosed and fixed. Great prompt service at my personal home and at american legion. Many thank yous. You will always be my first call.”
Continue Reading“Thank you for prompt and professional service.”
Continue Reading“Mike Lippard always does an excellent job of service, repair, and maintenance.”
Continue Reading“Rich came at the scheduled time and completed maintenance within an hour, including the cleaning of the outside unit. Identified and communicated a couple of Areas of minor concern, but said all in all we are in very good shape. Punctual, efficient, and good communication… Made this a great visit. Thanks to the Stout family.”
Continue Reading“Was timely, efficient , knowledgeable and personable. Also serviced the dehumidifiers.”
Continue Reading“Joe Knox was on time, Professional, Knowledgeable and easy to talk to. He explained the Maintenance that was going to be preformed. He is a very positive asset to Stout HVAC.”
Continue Reading“Chad came out this morning for the Spring/Summer check-up on our two heat pumps and like all of the techs we've met so far from Stout, the service was excellent. He was knowledgable, courteous and respectful of the property. Five stars for these guys!”
Continue Reading“Called to let me know when he was coming and was on time. Was nice, courteous and if I had any questions or concerns. Would have changed my filters if I had some. Told me what he had checked and everything was ok.”
Continue Reading“Very professional, knowledgeable, punctual. A big asset to Stout's team.”
Continue Reading“On time Thoughtful Full of helpful information Send him out anytime”
Continue Reading“Great service by Jeremy as usual. He is very professional and is friendly to the customer.”
Continue Reading“Alex called and said he was approx 30 minutes from our appointment time. He came to the house and very promptly and professionally looked at our 2 year old system. He checked all of the items within the AHU and then looked at the outdoor compressor……he looked at the entire unit and then proceeded to…
Continue Reading“Excellent job by Jeremy. Gave us tips on sealing the edges of our filters to keep dust out.”
Continue Reading“Professional, courteous and kind! Very helpful.”
Continue Reading“Jeremy was very pleasant, as are all of the technicians. He provided me with helpful information and advice that will lead to a longer service life of my unit as well as advice that would help me with air quality. Thank you for kindness with my HVAC needs.”
Continue Reading“Mike did a great job today with my 6 months maintenance. I appreciate his friendly and informative information about my air conditioning system.”
Continue Reading“Our technician, Chad, was very thorough with his process and informed us about all he was doing. We appreciate the fine service that we always receive from Chad and everyone we deal with at Stout Heating & Air.”
Continue Reading“Very nice fellow. Told us exactly what he was going to do and reported to us when finished. Have never had a bad call from Stout for any reason.”
Continue Reading“Mike is always professional, compentent, and knowledgable in performing the maintenance services at my homes. He is truly an asset to your Company. Always a pleasure dealing with Mike and all the professionals at Stout Heating & Air.”
Continue Reading“Chad was very professional.”
Continue Reading“We really appreciate how the employees took out the time to explain everything, and made us aware of the things we could do to prolong the life of our Havac system.”
Continue Reading“I’m always very happy with my service from Stout. Today was no different. Even though I got bad news,it was explained to me professionally.Thank you.”
Continue Reading“I’m always very happy with my service from Stout. Today was no different. Even though I got bad news,it was explained to me professionally.Thank you.”
Continue Reading“Drew is always the professional serviceman with a kind and friendly attitude. You understand completely about your unit as he explains to you in concise and understandable terms. We are so fortunate to have Stout Heating & A/C as our provider. We have used them since 1996 and have always been pleased. Kathy P.”
Continue Reading“Mike is a great serviceman. He is thorough, friendly, and informative of any new developments.”
Continue Reading“Always professional and courteous.”
Continue Reading“Always comes when they say they will. Very professional. Courteous. Great job always. Wouldn't want anyone else.”
Continue Reading“Alex M. did a great job. He was friendly , helpful and professional. He took care of our maintenance needs in a timely manner. Thank you.”
Continue Reading“Jeremy Mauldin does a wonderful job. He explains what he did & is friendly. We always want Jeremy for our technician.”
Continue Reading“Chad was personable, helpful, and professional. He arrived when he was scheduled, installed a new thermostat., and provided routine maintenance.”
Continue Reading“Chad was very professional and knowledgeable. Answered all my questions about replacements and upgrades. It gave me a sense of security knowing he’d be around to repair any problem.”
Continue Reading“Chad was very professional and knowledgeable. Answered all my questions about replacements and upgrades. It gave me a sense of security knowing he’d be around to repair any problem.”
Continue Reading“Chad was very professional and knowledgeable. Answered all my questions about replacements and upgrades. It gave me a sense of security knowing he’d be around to repair any problem.”
Continue Reading“Chad was really great and knowledgeable about our systems. Very polite and we felt very comfortable. We’ll always want Chad back at our house.”
Continue Reading“Chad was really great and knowledgeable about our systems. Very polite and we felt very comfortable. We’ll always want Chad back at our house.”
Continue Reading“Jeremy serviced my A/C today and he was awesome. He treated my home like it was his own. He explained everything he was doing and even took pictures so I could see everything he was seeing. He made suggestions of things that could improve the air quality in my home, but with zero pressure to…
Continue Reading“Alex is always efficient and professional when completing the maintenance on my heat pump. He reviews any issues he’s found when he completes his work.”
Continue Reading“Alex was wonderful, professional, efficient, very friendly, and helpful. Highly recommend Alex. Thank you”
Continue Reading“Alex was wonderful, professional, efficient, very friendly, and helpful. Highly recommend Alex. Thank you”
Continue Reading“Was very thorough and professional”
Continue Reading“Was very thorough and professional”
Continue Reading“Mike was very helpful”
Continue Reading“Thanks Richard !”
Continue Reading“The technician, Drew, was prompt, courteous, knowledgeable, efficient, and pleasant in taking time to answer the questions I had. He is an excellent representative of your company.”
Continue Reading“As always, Mike was efficient, professional, and pleasant as he provided maintenance to our heating/air conditioning systems. We are always thankful for his service and to Stout Heating and Air Conditioning in general. We know that we can count on them at anytime we have a need.”
Continue Reading“Always have had good service”
Continue Reading“Very professional experience. Highly pleased.”
Continue Reading“Technician did great checking everything over answered all my questions that I had. great service job checking everything. overall great service”
Continue Reading“Mike was very efficient and professional. He is always ready to explain maintenance procedures being preformed.”
Continue Reading“Excellent service. Jeremy gives efficient, caring service. Thank you.”
Continue Reading“Chad is one of Stout’s finest. Excellent service.”
Continue Reading“Always pleased with technician”
Continue Reading“Drew is great.”
Continue Reading“So many thanks to Chad for helping us with our HVAC maintenance! He provides over-the-top service and expertise, as always!”
Continue Reading“Alex did a great job! He was quick, professional and kind. I couldn’t ask for better service!”
Continue Reading“Great service”
Continue Reading“Alex M. is a very courteous and pleasant young man. He did routine maintenance on our system. He checked all settings inside and outside to make sure things were running efficiently. Great job! Always on time and calls ahead. Alex seems to want to try and address any issues we experience with our system. The…
Continue Reading“Spring maintenance for summer service. First time I met Alex and he was knowledgeable and went to work quickly. System checked out OK.”
Continue Reading“Drew was professional and explained the simple solution to get the heat flowing more efficiently. I will recommend stout and Drew to my friends.”
Continue Reading“Mike came promptly when scheduled. He inspected our units and found that a condensation tube was plugged and hooked up backwards. He fixed the problem and inspected the rest of the units and found them in good shape. We appreciate your quick service and reasonable prices.”
Continue Reading“Always nice and efficient.”
Continue Reading“Every business should have associates like Chad. He was personable , knowledgeable and efficient in his approach to learning the problem and resolving the issue. Kudos to this young man for the manner in which he represented Stout Heating &Air.”
Continue Reading“Friendly and knowledgeable. Thorough diagnostic.”
Continue Reading“We are very pleased with our first service with Stout. Chad was very thorough and knowledgeable. Danielle G.”
Continue Reading“Prompt, courteous, completed maintenance in a timely manner”
Continue Reading“Chad was very knowledgeable. Came to our house and performed the service. We are very pleased with Stouts service.”
Continue Reading“Very professional and very good at his job. Thanks for the great service.”
Continue Reading“Drew is very competent and helpful.”
Continue Reading“Many thanks for the excellent installation and service on my Trane HVAC system! I look forward to seeing my neighbor Richard Sunding twice each year for ongoing maintenance and feel confident that if a problem arises, service will be excellent. I appreciate all the staff members!”
Continue Reading“Alex did a great job. Punctual and courteous. Was happy to answer my questions.”
Continue Reading“Mike is very congenial . He is always available to answer any question I might have. Watching Mike you know that he is so knowledgeable.”
Continue Reading“Thorough, informative, helpful and polite!”
Continue Reading“On time, professional, courteous, efficient. Thank you.”
Continue Reading“Awesome Tech!”
Continue Reading“I have been doing business with Stout for nearly 40 years. There is no better hvac service! Always dependable, courteous and fair. Best quality work too! Chad is super and I highly recommend him for hvac service. Super technician!!!”
Continue Reading“Great service”
Continue Reading“Dealing with Stout was great! From setting up the appointment to having Chad come maintain the unit and fix a duct. He was a total professional and a great guy.”
Continue Reading“Alex did a great job. He was on time and courteous.”
Continue Reading“Thank you Chad for the excellent job servicing my furnace! Thank you!!!”
Continue Reading“Richard came to my house and conducted routine maintenance. He was very prompt and very thorough. He was extremely polite.”
Continue Reading“Alex was on time, and very professional. Thank you for your service.”
Continue Reading“Mike was EXCELLENT! A very thorough service technician. One that would go beyond the call of duty!!!”
Continue Reading“Drew was very professional and thorough.”
Continue Reading“Alex was knowledgeable and thorough. Found air handler fan blades was dirty. Cleaned the blades, and checked out the unit. Great job.”
Continue Reading“Chad did a great job and answered all our questions. He started off by asking if we had any questions and ended that way too. Helped us with how often to change different filters in our house and looked at our bathroom ceiling fan. He checked with Mark about the fan who said an electrician…
Continue Reading“Jeremy was on time, professional and very knowledgeable. We highly recommend Stout Heating & Air.”
Continue Reading“Alex was on time, knowledgeable and proficient. Keep up the great work!”
Continue Reading“Jeremy is a very nice and knowledgeable person. He completes my maintenance in a timely manner. He has also taught me so much about how to effectively use my system that I never knew. I feel so much better about everything because of his help and concern for me as a Stout customer. Thank you…
Continue Reading“Mike was on time and as always he took time to answer several of my questions. If you’re looking for a company that takes care of it’s customers go no further than Stout Heating and Air”
Continue Reading“Alex was timely, professional, informative and respectful. Thanks for great service.”
Continue Reading“Jeremy performed the heat pump checkup. He was thorough and professional. He always meets my expectations. You have a valued employee in Jeremy. I hope to be able to continue to have Jeremy perform my maintenance.”
Continue Reading“Efficient and timely”
Continue Reading“Thank you for the excellent maintenance check up yesterday. I really appreciate your taking the time to educate me and inform me about my heating system.”
Continue Reading“We have been using Stout since Mark went into business so you know it is awesome Drew is very good and very pleasant”
Continue Reading“Stout has been the installation, service and maintenance source for our home since 1994. Each technician has always been knowledgeable, courteous, and willing to explain any questions about the equipment. Chad did the fall maintenance on the gas furnace this morning. He called before his arrival and arrived promptly. Chad was friendly, professional and very…
Continue Reading“Very pleased”
Continue Reading“Stouts is a great company excellent customer service, Chad serviced my heating units, he also replaced a light bulb under the house as due to age we are unable to do. Stouts is always here to help.”
Continue Reading“Stout Heating & A/C is a constantly excellent company and we have used their services at our home since 1996. We have always had a positive experience with our service provider. Today Mike Lippard came and it is always a pleasure to have him come. He is very knowledgeable and explains everything about our unit…
Continue Reading“We’re always satisfied with the work. Very efficient, courteous worker.”
Continue Reading“Alex and Stout Heating and Air have to be the best. We have the maintenance agreement so we can feel confident that we’ll be comfortable through the winter. Even so, sometimes things break which happened to us on a weekend. We called and within an hour a technician called back and set up a time…
Continue Reading“Chad did the semi-annual maintenance care on my system. When he phoned to let me know he was 10 min away, I explained I’m recovering from knee surgery. He went out of his way to assure the work was done in a timely fashion, with as little effort from me as possible! I’ve been a…
Continue Reading“I have been doing business with Stout about 35 years and have always gotten excellent service. All personnel has always been efficient and personable at all times. This was my first experience with Drew and I will be asking for him in the future. He was very kind and helpful, the type of person you…
Continue Reading“Stout's is a company that offers honest and dependable service. I have relied on them for years and have never been disappointed. They keep me informed about what I need to keep my HVAC "healthy". Communicating with them is a breeze. They even make me feel as if they appreciate my call and my business.…
Continue Reading“Chad is very professional, knowledgeable and courteous!”
Continue Reading“Jeremy Mauldin was very professional & helped us with other issues! Thank you!”
Continue Reading“Drew is very professional and has manners any mother would be proud of. Did a great job and very efficient. Will be asking for him with future maintenance”
Continue Reading“Richard was prompt, pleasant, professional. It's a pleasure to do business with your company.”
Continue Reading“Richard is tops! Always professional and leaves us confident our systems are ready for season change!”
Continue Reading“Jeremy arrived exactly on time and efficiently performed the needed work. He was cheerful, polite, and professional. I am thankful for such dependable service!”
Continue Reading“Mike has services our units for many years. He is such a pleasant person, efficient and loves to talk. My husband enjoys his visits. My husband can also talk with Mike about any issues, new changes that may be occurring in heating and a/c units or any other things we might need.”
Continue Reading“Chad was the technician that serviced my 3 HVAC units today. He was very personable, courteous and professional. He arrived on time, went straight to work and left in a reasonable amount of time. He answered all my questions and made a few suggestions at my request. Very good experience.”
Continue Reading“Mike serviced our heat pumps and as always, was prompt, efficient, and professional. We always appreciate the excellent service we receive from Stout Heating and Air and recommend them highly to anyone who has heating and air conditioning needs.”
Continue Reading“Can't thank you guys enough, Professional support is all 1 could have asked for and went well beyond the the call of workmanship..”
Continue Reading“Chad Overcash was the technician who came to my home. He was respectful, knowledgeable, and thorough. He is an asset to Stout and I appreciate his promptness and caring and patience in answering my many questions. Kudos to Stout for employing such a great employee.”
Continue Reading“Stout always provides professional and friendly service no matter who comes or what they do.”
Continue Reading“Mr. Mauldin educated me more on the way the air conditioner drained excess water from the unit. How and why questions answered perfectly. Very much appreciated!”
Continue Reading“Excellent customer service. Very satisfied!”
Continue Reading“GREAT EXPERIENCE, AS USUAL WITH RICHARD S. HE IS VERY THOROUGH AND ANSWERS ALL MY DUMB QUESTIONS. HE LEAVES NOTHING TO CHANCE.”
Continue Reading“I couldn’t ask for anything better with Stout and Alex. Alex was very proficient and knowledgeable. He told me everything he had done and the condition of my equipment, answered all questions I had and showed me a few things that I wanted to know how to do. I’m so very happy I now have…
Continue Reading“It is always a pleasure to see Richard Sunding, whose work is outstanding! I am grateful for my Stout Heating & Air-installed Trane gas pack, with its warm heat and cold AC! Richard services it carefully, and I know I can depend on him and your staff if any needs arise. Many thanks!”
Continue Reading“Always a great experience! The team at Stout is always on top of their game.”
Continue Reading“Friendly, professional, and knowledgeable service. Richard took the time to do it right.”
Continue Reading“Chad called to give his eta and upon arrival was very friendly and professional. After checking my unit, he told me what was wrong—showed me pictures of the problem. He advised me of an approximate cost of the repair. He even discussed the possibility of my needing a new unit-not as a sales person but…
Continue Reading“Jeremy took the time to tell me about the system and the pros and cons of servicing and operation of different parts of the HVAC units.”
Continue Reading“Alex was on time and was cordial upon arrival. I showed him where the heat pump was and let him do his work. He checked everything out and let me know all was well. Seem to do a thorough job and very polite. He is a keeper!”
Continue Reading“On time and courteous.”
Continue Reading“Jeremy showed up on time this morning. It was his first trip to our house. Once I oriented him to where the major components of the heating system were, he went straight to work. The system was working properly, and all he needed to do was to change out our Hepa filter near the air…
Continue Reading“Always a good experience. Come on time as usual and checked out heat pump and air handling unit completely. Thanks again for the great service!”
Continue Reading“Very professional service.”
Continue Reading“Always a pleasure; since initial install and ongoing service, we’ve counted on Stout for all our HVAC needs and they haven’t let us down. Very knowledgeable team of professionals who do the job right at our home and super sweet team in the office who are always helpful when we call! 5 stars every time!”
Continue Reading“Mike Lippard provided excellent service. He is very courteous and professional. He is the BEST!”
Continue Reading“Professional, courteous, great employees.”
Continue Reading“Only the best heating and air company around. Stout has serviced us for almost 20 years. You get emergency service almost immediately. The techs are so knowledgeable and polite.”
Continue Reading“As usual, Mike Lippard was on time, professional, and efficient. I have used this company for years, and have purchased at least three units during that time. Always satisfactory service, above and beyond.”
Continue Reading“Jeremy was on time and was very efficient. He let us know what needed to be done and had a follow-up appointment set up to repair a leak in one our AC system. We have always had great service from Stout and feel confident in whatever technician is assigned to our home.”
Continue Reading“We are fairly new residents of the Salisbury area and chose Stout Heating and Air from online services listed on Google. We were not disappointed. Richard called before coming and was very professional. He answered all our questions and also helped advise us on some future upgrades. We are very pleased with this company –…
Continue Reading“Chad was very professional and courteous.”
Continue Reading“Drew called to let me know he was coming which was very helpful.He went right to work. After he was finished he told me everything was in working order for the summer months. Having maintenance done twice a year since Stout has initiated it I’ve never had to call for a repair.”
Continue Reading“I was very pleased with the job Richard did.”
Continue Reading“Mike let us know he was here for the service visit. He performed the work and then let us know how well the system is working. Mike has been very good with our service visits.”
Continue Reading“Service was professional and thorough.”
Continue Reading“This was our first experience with Stout, and we were very pleased. Jeremy explained everything, and took time to make sure we were satisfied. Thank you, and we will be using you again in the future!”
Continue Reading“Absolutely wonderful service! Great communication from office and technician (Chad) and efficient, friendly interaction. I’ve been a Stout client since 1990 and wouldn’t dream of using any other vendor.”
Continue Reading“Absolutely wonderful service!”
Continue Reading“Chad did an excellent job. He went above and beyond helping us. He was very customer-friendly and professional and efficient.”
Continue Reading“Very professional and courteous. Very pleased with the service. He even checked to make sure duct work under the house was okay.”
Continue Reading“Chad Overcash is an excellent technician and did a fantastic job for us!”
Continue Reading“It had been a while since my two heat pumps were serviced. I chose Stout given their ratings by other customers. Jeremy thoroughly serviced the units explained everything in detail including my options for a repair that was needed. He took care of everything while he was here. Very professional and courteous. Very pleased with…
Continue Reading“Professional service.”
Continue Reading“Chad is both knowledgeable and personable. His concern about both product service and customer understanding are remarkable.”
Continue Reading“Mike did an excellent job! Explained everything very well. Very polite!!”
Continue Reading“Richard Sunding’s work is always superb! He is a terrific communicator and technician who works hard and answers questions cheerfully. I am confident that my house will be warm in the winter and cool in the summer, thanks to the Trane gas pack I purchased from Stout Heating & Air, carefully maintained by Richard! Much…
Continue Reading“Jeremy has always provided exceptional service despite his bad attitude (just kidding!). Honestly he is the best technician you have dispatched to my property the entire time I have used your service. He is highly professional, knowledgeable and always willing to answer my questions and address my concerns. Please give him a $$ bonus for…
Continue Reading“Mike has been here before working on old system. And as alway great guy to work with like all the Stout staff has been!”
Continue Reading“STOUT HVAC thank you for your continuous service, Joey thank you for always taking excellent care of my AC unit. Appreciate you guys and your excellent service!!!”
Continue Reading“Richard was very courteous and listened to what I had to say. He then began checking things out trying to diagnose the problem. He found the problem and checked it several ways. After doing the checks he advised that my 28 year old unit had met its demise. I trusted his opinion.”
Continue Reading“As always – courteous, thorough, quick service of outside Trane unit. Reviewed notes with us.”
Continue Reading“Professional prompt service. I have been using Stout going on 20 years.”
Continue Reading“Professional, efficient, comprehensive and considerate.”
Continue Reading“Richard is always just great, and it was a pleasure to meet Chad, who also did a superb job. The Trane gas pack and duct work, installed in October, 2019, work perfectly. All the help is much appreciated! Thanks to Anna for making the appointment.”
Continue Reading“As always, Richard is professional, personable, helpful and gets the job done right!”
Continue Reading“Mr. Lingle was very professional and friendly… listened to my problems we were having……found the problem and fixed it …I am very satisfied with his work and manners…..”
Continue Reading“We have had the Stout Team for over 12 years. The entire staff is courteous, helpful, and always arrive the day and time scheduled. Very good company with good products and great people.”
Continue Reading“Richard is very professional, efficient and very friendly . The annual maintenance agreement is a great deal.”
Continue Reading“Joey did a great job as usual!”
Continue Reading“Very professional”
Continue Reading“Joey is a highly competent, seasoned professional, and just plain nice. During my first routine maintenance he identified an issue, a remedy, as well as educated me on easy things I can do in between service to keep things optimal and clean. I have interacted with about a dozen Stout folks and every single one…
Continue Reading“Prompt service handled in a very professional”
Continue Reading“Always nice and efficient. Stand behind their work”
Continue Reading“Jeremy and Ryan have been great with any issue we have had with our AC system! We really appreciate the quick response they've had to anything that we have needed. Our system was a mess before they came and fixed it and we are so thankful for all the hard work they've done!”
Continue Reading“The service was great. We have use Stouts for years. They always do excellent work at a good price.”
Continue Reading“Joey was very nice and professional.”
Continue Reading“You provided prompt and professional service during a very busy time of the season. Drew was very informative on the subject matter. He watched the video of my unit "acting up" and jump right to the problem. Thanks!!!”
Continue Reading“Performed the maintenance check in a timely manner. Nice, professional!”
Continue Reading“Is always on time give a great service and explain with details the problem”
Continue Reading“Joey was very professional and did a great job.”
Continue Reading“Friendly staff!”
Continue Reading“Friendly staff”
Continue Reading“As always Mike is a perfect example of a great representative for Stout Heating & Air!!!”
Continue Reading“As always Mike is a perfect example of a great representative for Stout Heating & Air!!!”
Continue Reading“Performed maintenance and explained any needed replacements. Very knowledgeable and professional.”
Continue Reading“Mike cared about my concerns. Rare these days. Thanks Mike”
Continue Reading“Mike cared about my concerns. Rare these days. Thanks Mike”
Continue Reading“Joey did his usual great job!!”
Continue Reading“Prompt, on time, thorough, friendly, and cleanliness.”
Continue Reading“Great service as usual!”
Continue Reading“inspection with tool to measure variations on temperature in the affected area showed poor seal from the attick access door..moisture discovered in the crawl space from plumbing issue may be part of the problem. Recommendations for corrections needed were offered.”
Continue Reading“Mike was on time and helpful.”
Continue Reading“Very professional. And fast.thanks again”
Continue Reading“Technician (Jeremy) was prompt and explained annual maintenance checks. He also checked out where an animal (possible grey Fox) had tried to crawl into outside duct. No major issues found and I am confident our system is ready for any weather.”
Continue Reading“Very knowledgeable and answered all of my questions so that I could properly make the right decisions. Very professional and courteous.”
Continue Reading“Always a pleasure!”
Continue Reading“Very professional service .”
Continue Reading“Mike has serviced our units for several years. He is courteous and always very friendly.”
Continue Reading“Excellent service, friendly technician. Very professional”
Continue Reading“The electricity stooped for 8-9 hours—this stopped the AC–but not anything else in the house. Technician worked until it was restored!!”
Continue Reading“Very knowledgeable and keeps everything running great!”
Continue Reading“Was very professional. And polite. Will use again.”
Continue Reading“Mike came out at the appointed time and took care of the preventive maintenance on our heat pump. He was as professional as he has always has been. I have gotten to know Mike over the years and I feel he takes care of my equipment as if it was his own.”
Continue Reading“Drew arrived on time for my scheduled appointment. He changed the filters in my hvac unit and check the air quality in my home. He was very professional and knowledgeable . Thanks Drew!”
Continue Reading“Jeremy was very nice and did a great job!”
Continue Reading“Drew arrived promptly as scheduled. He was very polite and professional. I have always been pleased with Stout Heat and Air.”
Continue Reading“Professional honest”
Continue Reading“Excellent service tech !!”
Continue Reading“Jeremy was prompt and very friendly. I explained what my A/C was not doing and he knew how to repair the issue. The repair was very fast and am a happy customer.”
Continue Reading“Joey is always smiling and happy. We have never had a problem with any of your techs. Thank You”
Continue Reading“Mike was efficient and professional as he serviced the heat pump at our house. He arrived on time and worked hard while here. He is always so nice and pleasant, as are all of the Stout employees. We are thankful for the good, prompt service and attention to detail that is a constant at Stout…
Continue Reading“Joey is a fine Service Tec. Know what he's doing. Requested his services on every service job we have.”
Continue Reading“Always very professional and personal. Every Tech that has come to the house has been above board each time. Top notch company.”
Continue Reading“Very satisfied”
Continue Reading“Mike is always friendly and keeps us informed of everything he does on the heat pump system. He also lets us know what is happening under the house! For instance, we have a LOT of spiders that need to be taken care of. He always wears booties on his shoes, does the work in a…
Continue Reading“Very professional and friendly.”
Continue Reading“Very knowledgeable and gets service done through and quick”
Continue Reading“Very friendly, great job!”
Continue Reading“Professional. Great job!”
Continue Reading“Ultimately needed some repairs beyond the servicing I needed. Mike informed me of my options. He has been here a few times and I have been satisfied with his work.”
Continue Reading“Excellent service”
Continue Reading“Thank you Joey! Excellent services provided for annual maintenance of heating and air units. Reinforced cap on outside hut where caulk worn loose. Always know quality and professional services are achieved.”
Continue Reading“Professional. Great job!”
Continue Reading“Stout has been our heating and air go to company since 2000 ( when we moved here). They were referred to us by a new work friend and it was the best referral we ever got. Thank you all for your trustworthy service. ? And thank you Drew, for a great job today ?”
Continue Reading“On time. Careful attention to detail. Friendly service. Knowledgeable of system specifics.”
Continue Reading“He checked it out good. Could not a problem but it started cooling again. Thank you”
Continue Reading“Richard always does an excellent job when working on our A/C and heating systems; he is thorough and his customer service is outstanding. He is always prompt and lets us know about any issues we may be having with our HVAC. Everyone at Stout is always very pleasant to work with and we never have…
Continue Reading“Jeremy was friendly, polite and efficient as always. We’ve been dealing with Stout for years, and have maintenance agreements; we’ll be coming back for years more. Many thanks for taking care of our heating and air.”
Continue Reading“Drew did an excellent job checking our air-conditioning system out. He was very courteous and nice and knowledgeable of what he was doing. We would like to get set up on a service contract every six months. Thank you for the good service and have a good day.”
Continue Reading“Very friendly. Did an excellent job servicing my heat pump.”
Continue Reading“Excellent service as always.”
Continue Reading“Very good service but I will not know until we get through the summer heat! Time will tell!”
Continue Reading“Mike is a very capable, knowledgeable and personable individual and your company is fortunate to have him.”
Continue Reading“Joey was awesome! We will request him next time!”
Continue Reading“Mike was really nice did a great job servicing my unit highly recommend stout heating and air”
Continue Reading“Excellent service and communication”
Continue Reading“Regular scheduled service, on time, went right to work. Well mannered and courteous.”
Continue Reading“Quick Professional Thorough Good sense of humor”
Continue Reading“He did a fine job and hope our units are now in better running shape and will run longer and better”
Continue Reading“Always a pleasure doing business with you. Joey has been to our home many times and is always friendly and professional and does a great job maintaining our air conditioner.”
Continue Reading“Drew did an excellent job checking our air-conditioning system out. He was very courteous and nice and knowledgeable of what he was doing. We would like to get set up on a service contract every six months. Thank you for the good service and have a good day.”
Continue Reading“Drew was on time and did a fantastic job with our spring maintenance. Stouts HVAC has always had exceptional employees with great knowledge. The office staff is always very helpful also.”
Continue Reading“Everything was good”
Continue Reading“Richard is always awesome. He know my unit and his stuff. Courteous and prompt.”
Continue Reading“Arrived at designated time. Performed service in a timely manner. Pleasant to deal with. Completed job as requested. Knowledgeable about service performed. Have used Stout for years. Will use again! Great company!”
Continue Reading“Always professional and thorough. Jeremy has kept our HVAC system running perfectly for years!”
Continue Reading“Job completed with ease. And total satisfaction. Trusting Stout’s details for years! Still going strong!”
Continue Reading“Jeremy conducted our spring service with the usual demeanor and professionalism that we’ve grown accustomed to from him. He’s a genuine credit to your company.”
Continue Reading“Received email and call prior to Drew’s arrival. He was courteous and completed the work without requiring supervision.”
Continue Reading“I am always satisfied with Stout’s service.”
Continue Reading“The tech was friendly and knowledgeable, service was great”
Continue Reading“Jeremy was on time as promised and performed our PM in less than perfect weather conditions. Thanks”
Continue Reading“Many thanks to all the staff members who have helped me with the purchase, installation, and maintenance of my new HVAC system! Richard Sunding repaired my old unit last spring, giving me time to research the options for a new system. He did an excellent job on the first annual checkup. Everybody has been terrific,…
Continue Reading“Richard always does a fine job….First class service by a good company”
Continue Reading“Excellent service as always. Thank you!!!”
Continue Reading“Drew is the Best!!! I recommend Stout to everyone in the area!!! A quality company for sure”
Continue Reading“Very professional and courteous.”
Continue Reading“Jeremy was very thorough and patient. My husband stood outside and “chit chatted” with him the whole time he was there completing the maintenance on our air conditioning unit. He also made sure to place a call to the office re having someone come out and give estimate on replacing a unit in our garage.”
Continue Reading“I have used stout for several years for spring and fall tune-up and maintenance. They are always prompt and on time, calling or sending am email when they are on their way. They are very efficient and professional, and clearly know what they are doing…. and they do it well. And in today’s cronavirus environment,…
Continue Reading“Richard was so friendly. He did a great job servicing our air conditioner. He is very professional. I would recommend Stout Heating & Air to our family & friends.”
Continue Reading“Always good to see Richard. He completed a change that I need in the downstairs heating unit. Many thanks!”
Continue Reading“Very friendly and informative!! A pleasant guy”
Continue Reading“Drew is always friendly, competent and efficient. I am very pleased with his work and professional attitude”
Continue Reading“These guys are knowledgeable and do a thorough job.”
Continue Reading“Joey was great as usual. It gives us comfort and confidence that our units are being well taken care of with him.”
Continue Reading“Called yesterday and they were here this morning on time. Jeremy was an outstanding tech and provided the most professional customer service I have received from any company in a long time. The ladies in the office were outstanding to deal with and got my family taken care of very quickly. Thank you stout for…
Continue Reading“Mr Sunding was polite and explained in a professional manner what he had accomplished.He also showed me a water leak which needed repair. h”
Continue Reading“Arrived right on time. Very professional.”
Continue Reading“I feel confident that when it’s time to switch on the air conditioning, I’m set and ready to go. Joey was professional and wearing a mask for safety . Thank you.”
Continue Reading“Jeremy is a pleasure to have visit, very personable, yet efficient in doing service. Fixed what would have been a problem before it was. Thank you.”
Continue Reading“The service technician arrived at the scheduled time and spent about 45 minutes thoroughly checking our cooling system to see that it’s ready for summer season.”
Continue Reading“Excellent service.”
Continue Reading“Mike was very pleasant and professional. Thank you.”
Continue Reading“Jeremy arrived on time and performed the spring checkup of our 2 systems with no problems.”
Continue Reading“Mike was early & accomplished the routine maintenance in short order. Friendly, courteous & helpful. Good job!”
Continue Reading“Mike does an outstanding job”
Continue Reading“My boy, Jeremy, did his usual amazing job!!! Thank you.. ♥️♥️♥️♥️”
Continue Reading“very professional – and do excellent work”
Continue Reading“Very thorough. Great job.”
Continue Reading“Very courteous and thorough”
Continue Reading“Mike was very friendly and very efficient. Thank you Stout for all you do.”
Continue Reading“Always good people!!”
Continue Reading“The technicians are fantastic. Always friendly and great personalities ..!!”
Continue Reading“First time here. Went straight to work. Knew what he was doing. Nice guy.”
Continue Reading“Stout employees are the most knowledgeable professional, courteous and just plain nice. I would recommend Stout Heating and Air to anyone needing service. Thank you to all..”
Continue Reading“I always ask for Joey to do our maintenance because he is very reliable and friendly. I have never had any issues when he is finished with the job. He is an awesome person and your company is as well. Thank you very much, Tom Kohler”
Continue Reading“Jeremy is friendly, efficient, and practiced social distancing. He’s our favorite maintenance man. ?”
Continue Reading“They have always ask for information/opinion before beginning work. Prompt, quick and reasonable rates. Thank you Drew and Richard”
Continue Reading“Jeremy is always very thorough. We appreciate him and his friendly service. He represents Stouts very well.”
Continue Reading“Drew was very professional courteous and considerate of our safety”
Continue Reading“Richard was professional and did a fine job.”
Continue Reading“Very satisfied.”
Continue Reading“We have been with Stout for a number of years and we are visited twice a year. I love this company and in particular I love our techncian. Joey is the best! He does an outstanding job and is very thorough! I am always delighted to see him. He is friendly and kind and I…
Continue Reading“Drew was very professional and friendly ! Very informative throughout the process. Represents the company well. Thank you !”
Continue Reading“Wonderful service! Very helpful!”
Continue Reading“Mike Lippard is always professional and does and exceptional job”
Continue Reading“Very good experience”
Continue Reading“Mike was prompt, friendly and knowledgeable”
Continue Reading“I like Drew being so professional and I would like to keep him as my technician i am very satisfied”
Continue Reading“Richard performed routine maintenance on my unit that was put in November 2019 and changed filter. Timely, efficient, courteous service.”
Continue Reading“Mr. Covington was professional in performance of his duties. He was friendly, thorough, and informative while conducting maintenance on my heating & air conditioning system. Upon completion of his task, he ensure that I had no unanswered questions. Although he was focused on his tasked, he acknowledged me as valued customer by keeping me informed…
Continue Reading“Jeremy was right on schedule. He worked for an hour and a half. Before he left he stopped by and told me everything he did. He answered all the questions I had. I was impressed by his courteousness and professionalism.”
Continue Reading“Mike is both friendly and does excellent work.”
Continue Reading“*** I’m not 100% sure I picked the right Mike. If not please change it ? My service is always perfect. Mike does a great job, very friendly and personable. Stout does an awesome job helping me keep up with the maintenance schedule. I don’t know what I’d do without them. I highly recommend using…
Continue Reading“Mike is a great technician and really knows his stuff about all the equipment offered.”
Continue Reading“On time, courteous, professional, and did good job covering our new normal social distancing.”
Continue Reading“On time, courteous, professional, and did good job covering our new normal social distancing.”
Continue Reading“Jeremy always is great to do our service. Friendly, professional, and neat. Stout as a whole is a great service provider.”
Continue Reading“Jeremy always is great to do our service. Friendly, professional, and neat. Stout as a whole is a great service provider.”
Continue Reading“Super service man”
Continue Reading“Service is consistently prompt and efficient. Jeremy is always polite and respectful of my property.”
Continue Reading“As usual we were very pleased with the service tech who came to our home for the downstairs air conditioner and upstairs heat pump. He was on time, courteous, and thorough.”
Continue Reading“Stout Heating and Air Conditioning, Inc. is an AWESOME company that has the most professional service technicians around! Each visit is pleasant and they strive to do everything they can to help people and in today’s times, that means alot! Our community is blessed to have a business like Stout to serve us and truly…
Continue Reading“Very happy with the service Thank you goes out to Drew.”
Continue Reading“you can trust mike to go the extra mile to make sure he leaves your heat pump in perfect shape!!”
Continue Reading“Friendly knowledgeable service.”
Continue Reading“Jeremy is so very nice and friendly. He does good work and answers any questions.”
Continue Reading“Jeremy was, as always, very friendly, courteous, and professional. A pleasure.”
Continue Reading“Serviceman,courteous, very knowledgeable,friendly and professional.”
Continue Reading“Mike Sides did a great job. Always know he will do the job right.”
Continue Reading“Richard is very professional, courteous, friendly, and competent! You can depend on him!”
Continue Reading“So glad we changed to Stout Heating and Air. The service is second to none. The service technician is always nice, professional, on time and does a great job of maintaining our 2 Trane units. Joey always does a GREAT job.”
Continue Reading“Jeremy was very polite and professional. Answered my questions.”
Continue Reading“Mike was on time for the call, giving us notice that he was arriving. Maintenance was done to the air handler and to the air conditioning unit. Mike was thorough in his inspection and service to the two units. Mike’s service to the units gives us a feeling of security relative to the operation of…
Continue Reading“Jeremy was very polite and professional. Answered my questions.”
Continue Reading“Very nice & polite young man. Sorry cannot remember his name”
Continue Reading“Great job as always”
Continue Reading“Jeremy was knowledgeable and efficient and friendly. The routine maintenance went smoothly and quickly. Couldn’t have asked for a better experience.”
Continue Reading