Testimonials – Heat Pumps Articles

Heat Pump Maintenance in Salisbury, NC 28146

February 21, 2024

“Excellent service. Jeremy gives efficient, caring service. Thank you.”

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Heat Pump Maintenance in Salisbury, NC 28144

February 13, 2024

“Alex did a great job! He was quick, professional and kind. I couldn’t ask for better service!”

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Heat Pump Maintenance in Salisbury, NC 28146

February 12, 2024

“Alex M. is a very courteous and pleasant young man. He did routine maintenance on our system. He checked all settings inside and outside to make sure things were running efficiently. Great job! Always on time and calls ahead. Alex seems to want to try and address any issues we experience with our system. The…

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Heat Pump Maintenance in Salisbury, NC 28146-6304

February 10, 2024

“Spring maintenance for summer service. First time I met Alex and he was knowledgeable and went to work quickly. System checked out OK.”

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Heat Pump Maintenance in Salisbury, NC 28147

January 31, 2024

“Always nice and efficient.”

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Heat Pump Repair in Salisbury, NC 28147

January 24, 2024

“Kara was so sweet and professional and her voice so sweet like a kitten drinking warm milk. I can’t wait til my unit breaks again so I can call back and listen to her voice again. Great job”

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Heat Pump Maintenance in Salisbury, NC 28146

January 8, 2024

“Prompt, courteous, completed maintenance in a timely manner”

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Heat Pump Repair in Mooresville, NC 28115

December 19, 2023

“Drew was friendly and courteous. He had our problem figure out quickly and explained all our options. I was very happy with the service and Stout is now my HVAC company!”

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Heat Pump Maintenance in Granite Quarry, NC 28146

December 18, 2023

“Alex did a great job. Punctual and courteous. Was happy to answer my questions.”

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Heat Pump Maintenance in Woodleaf, NC 27054

December 15, 2023

“Mike is very congenial . He is always available to answer any question I might have. Watching Mike you know that he is so knowledgeable.”

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Heat Pump Maintenance in Salisbury, NC 28146

December 15, 2023

“Thorough, informative, helpful and polite!”

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Heat Pump Maintenance in Woodleaf, NC 27054

December 15, 2023

“Awesome Tech!”

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Heat Pump Maintenance in Salisbury, NC 28147

December 11, 2023

“Great service”

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Heat Pump Maintenance in Salisbury, NC 28146

December 5, 2023

“Alex did a great job. He was on time and courteous.”

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Heat Pump Repair in China Grove, NC 28023

December 4, 2023

“Super transaction! Fast and easy, a pleasure to meet. Excellent service!”

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Heat Pump Maintenance in Salisbury, NC 28146

December 4, 2023

“Alex was on time, and very professional. Thank you for your service.”

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Heat Pumps Installation in Salisbury, NC 28146

November 30, 2023

“On time, respectful, proficient and cleaned up after themselves.”

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Heat Pump Repair in Salisbury, NC 28144

November 27, 2023

“Chad solved the technical issue with the heat pump and went above and beyond on his own time to ensure I had a Thanksgiving dinner. My wife is in a memory care unit and I live alone with a terminal illness. He should receive special recognition.”

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Heat Pump Maintenance in Salisbury, NC 28146

November 22, 2023

“Alex was knowledgeable and thorough. Found air handler fan blades was dirty. Cleaned the blades, and checked out the unit. Great job.”

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Heat Pump Maintenance in Salisbury, NC 28147

November 20, 2023

“Alex was on time, knowledgeable and proficient. Keep up the great work!”

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Heat Pump Maintenance in Salisbury, NC 28144

November 15, 2023

“Alex was timely, professional, informative and respectful. Thanks for great service.”

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Heat Pump Maintenance in Salisbury, NC 28146

November 14, 2023

“Jeremy performed the heat pump checkup. He was thorough and professional. He always meets my expectations. You have a valued employee in Jeremy. I hope to be able to continue to have Jeremy perform my maintenance.”

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Heat Pump Installation in Salisbury, NC 28147

November 13, 2023

“My Mother recently had a new Heating and Air system with all new duct work installed in her home. Chris Owen came out and talked to us. Explained what we needed, gave her a price, and ordered what was needed. Such a nice guy. A week or so later the guys were her to install…

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Heat Pump Maintenance in Cleveland, NC 27013

November 13, 2023

“Efficient and timely”

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Gas Furnace Replacement in China Grove, NC 28023

November 7, 2023

“We were very pleased with the excellent service provided by Stout regarding the replacement of the heat pump, furnace and thermostat. Drew identified the problems with the existing system and determining replacement was the direction to pursue rather than repair. Chris guided us through the selection of the most appropriate new system. Chance and Sam…

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Heat Pump Repair in Gold Hill, NC 28041

November 1, 2023

“Jeremy was very friendly and knowledgeable. Left us some tips on our unit in case of emergency. We’ve been with Stout since 2011 and have always received speedy and efficient service.”

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Heat Pump Repair in Lexington, NC 27292

October 31, 2023

“Jeremy and his supervisor went out of their way to take care of us and they did. My husband is nearing the end of his cancer fight and my brother has been stepping up and protecting us. Larry wants to die at home and we are trying to make that happen. So Jeremy was not…

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Heat Pump Maintenance in Salisbury, NC 28146

October 2, 2023

“We’re always satisfied with the work. Very efficient, courteous worker.”

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Heat Pump Maintenance in China Grove, NC 28023

September 27, 2023

“Alex and Stout Heating and Air have to be the best. We have the maintenance agreement so we can feel confident that we’ll be comfortable through the winter. Even so, sometimes things break which happened to us on a weekend. We called and within an hour a technician called back and set up a time…

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Heat Pump Maintenance in Salisbury, NC 28144

September 27, 2023

“Chad did the semi-annual maintenance care on my system. When he phoned to let me know he was 10 min away, I explained I’m recovering from knee surgery. He went out of his way to assure the work was done in a timely fashion, with as little effort from me as possible! I’ve been a…

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Heat Pump Maintenance in Salisbury, NC 28147

September 25, 2023

“I have been doing business with Stout about 35 years and have always gotten excellent service. All personnel has always been efficient and personable at all times. This was my first experience with Drew and I will be asking for him in the future. He was very kind and helpful, the type of person you…

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Heat Pump Maintenance in Salisbury, NC 28147

September 12, 2023

“Jeremy Mauldin was very professional & helped us with other issues! Thank you!”

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Heat Pump Maintenance in Salisbury, NC 28144

August 29, 2023

“Chad was the technician that serviced my 3 HVAC units today. He was very personable, courteous and professional. He arrived on time, went straight to work and left in a reasonable amount of time. He answered all my questions and made a few suggestions at my request. Very good experience.”

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Heat Pump Maintenance in Mount Ulla, NC 28125

August 28, 2023

“Mike serviced our heat pumps and as always, was prompt, efficient, and professional. We always appreciate the excellent service we receive from Stout Heating and Air and recommend them highly to anyone who has heating and air conditioning needs.”

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Heat Pump Repair in Salisbury, NC 28146

August 23, 2023

“You were able to get out to us within a few hours of taking my call. Alex was very friendly and professional. He was able to diagnose our problem and repair it very quickly. He also gave us startup advice for our dual zone system. The sweet lady that took my call was very friendly…

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Heat Pump Repair in Salisbury, NC 28146

August 14, 2023

“The service, as always, was great. Our upstairs area is cooling nicely. Jeremy Mauldin has done work for use before and it is always done efficiently and expertly. We are always satisfied with the service received.”

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Heat Pump Maintenance in Salisbury, NC 28146

July 28, 2023

“Chad Overcash was the technician who came to my home. He was respectful, knowledgeable, and thorough. He is an asset to Stout and I appreciate his promptness and caring and patience in answering my many questions. Kudos to Stout for employing such a great employee.”

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Heat Pump Maintenance in Salisbury, NC 28144

July 6, 2023

“GREAT EXPERIENCE, AS USUAL WITH RICHARD S. HE IS VERY THOROUGH AND ANSWERS ALL MY DUMB QUESTIONS. HE LEAVES NOTHING TO CHANCE.”

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Heat Pump Replacement in Mooresville, NC 28115

July 5, 2023

“As always, the customer service was great. The install went as planned, with the exception of the weather. I had the best service from beginning to end with all the people involved. The crew kept me informed through the whole process. Several recommendations have been made to friends looking for a reliable heat and air…

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Heat Pump Replacement in Salisbury, NC 28145

June 5, 2023

“We needed a heat pump replaced. Brett was very helpful in working with me in describing the different system options and answering my questions. He gave me quotes for several systems so I could compare costs and efficiency. Once I chose the unit, Brett and team ordered the equipment and set up an installation time.…

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Heat Pump Maintenance in Salisbury, NC 28146

May 23, 2023

“Alex was on time and was cordial upon arrival. I showed him where the heat pump was and let him do his work. He checked everything out and let me know all was well. Seem to do a thorough job and very polite. He is a keeper!”

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Heat Pump Maintenance in Salisbury, NC 28146

May 17, 2023

“Always a good experience. Come on time as usual and checked out heat pump and air handling unit completely. Thanks again for the great service!”

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Heat Pump Maintenance in Granite Quarry, NC 28072

May 15, 2023

“Very professional service.”

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Heat Pump Installation in China Grove, NC 28023

May 1, 2023

“Stout has provided the HVAC service for Concordia Lutheran Church for the last 20 years. Our Sanctuary A/C units went down. Stout worked with us over a long period of time to arrive at the best solution for a very difficult situation. Once the decision was made they were prompt in starting the project. The…

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Heat Pump Repair in Rockwell, NC 28138

April 17, 2023

“Technician was very friendly and knowledgeable, explained everything that did, would highly recommend.”

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Heat Pump Repair in Salisbury, NC 28146

April 17, 2023

“We have always had excellent service from Stout Heating & Air Conditioning. Their work is always reliable and their repairmen and installers always do a great job.”

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Heat Pump Maintenance in Salisbury, NC 28144

April 3, 2023

“I was very pleased with the job Richard did.”

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Heat Pump Maintenance in China Grove, NC 28023

March 11, 2023

“Chad Overcash is an excellent technician and did a fantastic job for us!”

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Heat Pump Maintenance in Salisbury, NC 28146

January 31, 2023

“It had been a while since my two heat pumps were serviced. I chose Stout given their ratings by other customers. Jeremy thoroughly serviced the units explained everything in detail including my options for a repair that was needed. He took care of everything while he was here. Very professional and courteous. Very pleased with…

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Heat Pump Installation in China Grove, NC 28023

November 7, 2022

“They were very courteous and kept me informed has to what they were doing. They cleaned up everything and so far the unit is running good. I would gladly recommend your company to others.”

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Heat Pump Installation in Granite Quarry, NC 28146

September 19, 2022

“What an excellent install by a professional couple of guys! Brian and Andrew knew exactly what to do and went about the install professionally while putting up with attic heat and barking pugs. A job well done and I will always use Stout for heating or AC needs. Thanks again guys.”

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Heat Pump Maintenance in China Grove, NC 28023

August 3, 2022

“Chad is both knowledgeable and personable. His concern about both product service and customer understanding are remarkable.”

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Heat Pump Maintenance in Salisbury, NC 28147

June 16, 2022

“Mike did an excellent job! Explained everything very well. Very polite!!”

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Heat Pump Installation in Salisbury, NC 28147

April 22, 2022

“This crew was very courteous, very professional, very knowledgeable and the hardest working group I have experienced in a very long time. We are pleased with our new system and we would recommend Stout Heating and Air to all homeowners. Thank you to the entire company!”

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Heat Pump Installation in Salisbury, NC 28146

April 1, 2022

“The men did a great job on the installation of our heating and air conditioning unit. They worked fast and explained the system to us.”

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Heat Pump Installation in Salisbury, NC 28147

March 13, 2022

“A good design, seems to be working well at all ambient temperatures. The installers were very friendly and did a fine job in a minimum amount of time.”

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Heat Pump Installation in China Grove, NC 28023

January 26, 2022

“Techs showed up exactly on time, got right to work, worked until the job was finished, and cleaned up everything when they were done. Scott, Chance & Bobby were each very professional, inspired confidence, and Scott kept me in the loop. Yay we’re toasty again! Go Stout without doubt!”

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Heat Pump Replacement in Salisbury, NC 28147

December 25, 2021

“Outstanding Service! We had an issue with a slow freon leak. We reached out to Stout as they carried our preferred brand. A technician came out and spent a great deal of time to ensure our assumptions were correct before confirming the issue. Considering the age of the unit, he recommended we get an analysis…

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Heat Pump Repair in Salisbury, NC 28147

June 23, 2021

“Very nice and explained everything that needed to be done.”

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Heat Pump Maintenance in Salisbury, NC 28146

May 7, 2021

“Richard was very courteous and listened to what I had to say. He then began checking things out trying to diagnose the problem. He found the problem and checked it several ways. After doing the checks he advised that my 28 year old unit had met its demise. I trusted his opinion.”

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Heat Pump Maintenance in Salisbury, NC 28144

December 17, 2020

“As always, Richard is professional, personable, helpful and gets the job done right!”

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Heat Pump Maintenance in Salisbury, NC 28147

October 30, 2020

“Mr. Lingle was very professional and friendly… listened to my problems we were having……found the problem and fixed it …I am very satisfied with his work and manners…..”

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Heat Pump Maintenance in Salisbury, NC 28144

October 14, 2020

“Joey did a great job as usual!”

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Heat Pump Maintenance in Salisbury, NC 28146

October 9, 2020

“Very professional”

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Heat Pump Maintenance in Salisbury, NC 28146

October 7, 2020

“Joey is a highly competent, seasoned professional, and just plain nice. During my first routine maintenance he identified an issue, a remedy, as well as educated me on easy things I can do in between service to keep things optimal and clean. I have interacted with about a dozen Stout folks and every single one…

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Heat Pump Maintenance in Mount Ulla, NC 28125

August 9, 2020

“Prompt service handled in a very professional”

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Heat Pump Maintenance in Salisbury, NC 28147

August 7, 2020

“Always nice and efficient. Stand behind their work”

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Heat Pump Maintenance in Salisbury, NC 28147

July 30, 2020

“As always Mike is a perfect example of a great representative for Stout Heating & Air!!!”

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Heat Pump Maintenance in Salisbury, NC 28147

July 30, 2020

“As always Mike is a perfect example of a great representative for Stout Heating & Air!!!”

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Heat Pump Installation in Mooresville, NC 28115

July 28, 2020

“After having a tree fall on our downstairs unit, they were very quick and helpful getting a new unit in. They did an awesome job as always!!! Thanks again!!!”

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Heat Pump Maintenance in Salisbury, NC 28146

July 27, 2020

“Great service as usual!”

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Heat Pump Maintenance in Mooresville, NC 28117

July 13, 2020

“Very knowledgeable and keeps everything running great!”

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Heat Pump Maintenance in Mooresville, NC 28115

July 10, 2020

“Mike came out at the appointed time and took care of the preventive maintenance on our heat pump. He was as professional as he has always has been. I have gotten to know Mike over the years and I feel he takes care of my equipment as if it was his own.”

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Heat Pump Repair in Rockwell, NC 28138

July 7, 2020

“Tech showed when scheduled checked unit in a timely manner and left”

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Heat Pump Installation in Woodleaf, NC 27054

July 2, 2020

“Stout Heating & air installed new Hvac system in my home. Excellent customer service from start to finish. I’m a very happy with my new system. Workmanship was top notch. Thanks Stout heating & Air. Special Thanks to Brett G. I definitely would recommend these guys to anyone”

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Heat Pump Installation in Woodleaf, NC 27054

July 2, 2020

“Stout Heating & air installed new Hvac system in my home. Excellent customer service from start to finish. I’m a very happy with my new system. Workmanship was top notch. Thanks Stout heating & Air. Special Thanks to Brett G. I definitely would recommend these guys to anyone”

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Heat Pump Maintenance in Mount Ulla, NC 28125

July 1, 2020

“Mike was efficient and professional as he serviced the heat pump at our house. He arrived on time and worked hard while here. He is always so nice and pleasant, as are all of the Stout employees. We are thankful for the good, prompt service and attention to detail that is a constant at Stout…

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Heat Pump Maintenance in Mooresville, NC 28115

June 30, 2020

“Always very professional and personal. Every Tech that has come to the house has been above board each time. Top notch company.”

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Heat Pump Maintenance in Salisbury, NC 28147

June 30, 2020

“Mike is always friendly and keeps us informed of everything he does on the heat pump system. He also lets us know what is happening under the house! For instance, we have a LOT of spiders that need to be taken care of. He always wears booties on his shoes, does the work in a…

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Heat Pump Maintenance in Mount Ulla, NC 28125

June 26, 2020

“Ultimately needed some repairs beyond the servicing I needed. Mike informed me of my options. He has been here a few times and I have been satisfied with his work.”

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Heat Pump Maintenance in China Grove, NC 28023

June 23, 2020

“On time. Careful attention to detail. Friendly service. Knowledgeable of system specifics.”

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Heat Pump Repair in Mount Ulla, NC 28125

June 19, 2020

“Drew did a great job found the problem and took care of it very pleased with his work”

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Heat Pump Maintenance in Salisbury, NC 28147

June 18, 2020

“Very friendly. Did an excellent job servicing my heat pump.”

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Heat Pump Maintenance in Salisbury, NC 28146

June 18, 2020

“Excellent service as always.”

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Heat Pump Maintenance in Salisbury, NC 28144

June 17, 2020

“Very good service but I will not know until we get through the summer heat! Time will tell!”

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Heat Pump Repair in Mooresville, NC 28115

June 9, 2020

“Excellent”

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Heat Pump Repair in Salisbury, NC 28147

June 5, 2020

“Outstanding as usual”

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Heat Pump Maintenance in Salisbury, NC 28146

June 4, 2020

“Everything was good”

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Heat Pump Maintenance in Salisbury, NC 28147

June 3, 2020

“Arrived at designated time. Performed service in a timely manner. Pleasant to deal with. Completed job as requested. Knowledgeable about service performed. Have used Stout for years. Will use again! Great company!”

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Heat Pump Repair in Salisbury, NC 28146

June 2, 2020

“Friendly quick service”

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Heat Pump Repair in Salisbury, NC 28146

May 28, 2020

“Mike was very friendly and informative. His work was very efficient. I would highly recommend him for any job.”

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Heat Pump Repair in Rockwell, NC 28138

May 22, 2020

“Awesome service Tech very professional”

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Heat Pump Maintenance in Salisbury, NC 28147

May 19, 2020

“The tech was friendly and knowledgeable, service was great”

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Heat Pump Repair in Gold Hill, NC 28071

May 18, 2020

“Joey always does a great job thanks for coming out so fast”

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Heat Pump Repair in Salisbury, NC 28147

May 17, 2020

“Mike has come to our aid twice, for separate problems with our ac unit/heat pump. Both times, he was quick to identify the problem and provide helpful information and guidance on the direction we should take to solve the problem. He gets us up and running quickly, and is always very friendly and sociable. After…

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Heat Pump Maintenance in Salisbury, NC 28146

May 15, 2020

“Very professional and courteous.”

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Heat Pump Maintenance in Salisbury, NC 28146

May 15, 2020

“I have used stout for several years for spring and fall tune-up and maintenance. They are always prompt and on time, calling or sending am email when they are on their way. They are very efficient and professional, and clearly know what they are doing…. and they do it well. And in today’s cronavirus environment,…

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Heat Pump Maintenance in Salisbury, NC 28146

May 13, 2020

“Drew is always friendly, competent and efficient. I am very pleased with his work and professional attitude”

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Heat Pump Maintenance in Salisbury, NC 28147

May 12, 2020

“Arrived right on time. Very professional.”

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Heat Pump Maintenance in Salisbury, NC 28147-8109

May 1, 2020

“Mike was early & accomplished the routine maintenance in short order. Friendly, courteous & helpful. Good job!”

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Heat Pump Maintenance in Salisbury, NC 28146

April 29, 2020

“First time here. Went straight to work. Knew what he was doing. Nice guy.”

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Heat Pump Maintenance in Mooresville, NC 28115

April 28, 2020

“Jeremy is friendly, efficient, and practiced social distancing. He’s our favorite maintenance man. ?”

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Heat Pump Maintenance in Salisbury, NC 28146

April 27, 2020

“Drew was very professional courteous and considerate of our safety”

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Heat Pump Maintenance in Salisbury, NC 28144

April 27, 2020

“Richard was professional and did a fine job.”

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Heat Pump Maintenance in Salisbury, NC 28146

April 21, 2020

“I like Drew being so professional and I would like to keep him as my technician i am very satisfied”

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Heat Pump Maintenance in Salisbury, NC 28147

April 21, 2020

“Mike is both friendly and does excellent work.”

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Heat Pump Maintenance in Rockwell, NC 28138

April 20, 2020

“Super service man”

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Heat Pump Repair in Salisbury, NC 28146

April 18, 2020

“Drew was very though and really took his time checking out both the air handler and compressor very polite and professional”

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Heat Pump Maintenance in Cleveland, NC 27013

April 15, 2020

“you can trust mike to go the extra mile to make sure he leaves your heat pump in perfect shape!!”

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Heat Pump Maintenance in Salisbury, NC 28147

April 15, 2020

“Friendly knowledgeable service.”

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Heat Pump Repair in Salisbury, NC 28147

April 15, 2020

“Outstanding as usual”

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Heat Pump Maintenance in China Grove, NC 28023

April 15, 2020

“Jeremy is so very nice and friendly. He does good work and answers any questions.”

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Heat Pump Maintenance in Salisbury, NC 28144

April 15, 2020

“So glad we changed to Stout Heating and Air. The service is second to none. The service technician is always nice, professional, on time and does a great job of maintaining our 2 Trane units. Joey always does a GREAT job.”

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Heat Pump Maintenance in Salisbury, NC 28147

April 8, 2020

“Jeremy was knowledgeable and efficient and friendly. The routine maintenance went smoothly and quickly. Couldn’t have asked for a better experience.”

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Heat Pump Maintenance in Salisbury, NC 28146

April 2, 2020

“Great service as always”

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Heat Pump Maintenance in Salisbury, NC 28146

April 2, 2020

“Great service as always”

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Heat Pump Maintenance in Concord, NC 28025

April 2, 2020

“Very professional & friendly. Very satisfied with Stout!”

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Heat Pump Maintenance in Concord, NC 28025

April 2, 2020

“Very professional & friendly. Very satisfied with Stout!”

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Heat Pump Installation in Salisbury, NC 28147

April 1, 2020

“A job neat and well-done and very prompt service.”

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Heat Pump Repair in Mount Ulla, NC 28125

April 1, 2020

“As always Mr Lippard was able to assess the problems with my heat pump and determined it was beyond economical repair. He is a competent technician who I have a great deal of confidence in.”

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Heat Pump Installation in Mount Ulla, NC 28125

April 1, 2020

“The entire process went as planned. All of the staff were professional and did neat job. Upon completion of the installation all of the equipment worked as designed.”

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Heat Pump Maintenance in Gold Hill, NC 28071

April 1, 2020

“Very satisfied with the service Mike Sides performed on our units! Thank you!”

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Heat Pump Maintenance in Salisbury, NC 28146

March 31, 2020

“Great job. Called before coming. Gave estimate of repair. Communication and work done was great. Very pleased with service.”

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Heat Pump Maintenance in North Carolina, NC 28025

March 30, 2020

“I’d just like to say it is always a pleasure to have Richard come to do annual maintenance (and any repairs that might be needed) on both of our heat pumps. He is thorough, professional and always on time. Keep up the good work!”

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Heat Pump Maintenance in Salisbury, NC 28146

March 25, 2020

“Very nice. Came and perform the work and left as he found it.”

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Heat Pump Maintenance in Salisbury, NC 28146

March 23, 2020

“Courteous, friendly, knowledgeable.”

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Heat Pump Maintenance in Salisbury, NC 28146

March 20, 2020

“Arrived on time, very efficient, and pleasant to deal with”

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Heat Pump Maintenance in China Grove, NC 28023

March 19, 2020

“Jeremy has always been very helpful and attentive to any concerns.”

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Heat Pump Maintenance in Salisbury, NC 29147

March 18, 2020

“Great service.”

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Heat Pump Maintenance in Mooresville, NC 28115

March 16, 2020

“Jeremy comes twice a year to our home and our daughter’s home. He’s friendly, polite, knowledgeable, efficient, and doesn’t miss a thing. We appreciate him greatly as well as Lori in the office. She has been extremely helpful!! Thanks be to all of you at Stout!”

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Heat Pump Maintenance in Salisbury, NC 28146

March 12, 2020

“Joey is simply the best! So very friendly and very thorough in doing his job!”

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Heat Pump Repair in Salisbury, NC 28146

March 10, 2020

“Mike was fantastic. He showed me everything we needed to have done and why. He took the time to explain everything. I will definitely use Stout in the future.”

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Heat Pump Maintenance in China Grove, NC 28023

March 10, 2020

“Jerimy is always professional and customer driven. Always does an awesome job.”

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Heat Pump Maintenance in Salisbury, NC 28144

March 6, 2020

“Richard was good”

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Heat Pump Maintenance in Salisbury, NC 28144

March 6, 2020

“Friendly.excellent service.”

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Heat Pump Maintenance in Salisbury, NC 28146

March 5, 2020

“Maintenance was done efficiently and tech was very professional.”

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Heat Pump Installation in Salisbury, NC 28146

March 5, 2020

“Richard came out to resolve a minor wiring tweak the day after completion due to one aspect of the full system capabilities not working as expected….not a big deal. He is a master of his craft. He diagnosed and made the tweak accurately and quickly, and then noticed something else not right that a homeowner…

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Heat Pump Installation in Salisbury, NC 28146

March 4, 2020

“The Stout “team” is exactly that, an AWESOME team. Lori…..took the initial call..followed up with heads up calls…just a pleasant warm person. Brett….field rep….did a great job…first with deriving various tweaks to the quote, bringing in Randy with his years of experience to more fully configure the job…visits to and supporting the crew, and supporting…

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Heat Pump Installation in Salisbury, NC 28146

March 3, 2020

“Scott and the team were beyond outstanding, extremely professional and polite. You could not ask for a better group of young men. Scott’s professionalism is not only a fine example, but he does the Stout business proud and represents them well. I cannot say enough great things about Scott and all the team as he…

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Heat Pump Maintenance in Salisbury, NC 28147

March 3, 2020

“My experience is always good with Joey Charleston! Joey is very technically proficient but also has a friendly, personal manner. So Mark Stout, it is your really good personnel that makes YOU look good! Paul Keller”

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Heat Pump Repair in Salisbury, NC 28147

February 28, 2020

“Excellent service..”

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Heat Pump Repair in China Grove, NC 28023

February 28, 2020

“Good fast service”

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Heat Pump Maintenance in China Grove, NC 28023

February 27, 2020

“Good experience & service! Richard explained what he did.”

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Heat Pump Maintenance in Salisbury, NC 28146

February 26, 2020

“Drew actually serviced my house and my mom’s house next door. He was so kind and professional. He wore booties each time he came into my house or mom’s house, we didn’t Evan ask him to. Always smiling and polite. Thank you for your help keeping my home warm and cool.”

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Heat Pump Maintenance in Salisbury, NC 28147

February 25, 2020

“Mike Lippard is a great example of a knowledgeable employee. He is friendly and courteous!!!?”

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Heat Pump Maintenance in Salisbury, NC 28147

February 24, 2020

““Drew has performed Annual Preventive Maintenance for us several times. He is always courteous, professional and efficient. Drew is a great asset to the “Stout Heating and Air Team.” Stout Heating and air installed our Trane heat pump system ten years ago and we have been very satisfied with the service. We want use any…

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Heat Pump Repair in Salisbury, NC 28147

February 24, 2020

“Jeremy was prompt ,courteous,thorough,and very helpful. I would certainly call on him again.”

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Heat Pump Replacement in Salisbury, NC 28147

February 22, 2020

“Exemplary service and professionalism..I am new to the city and was most pleased with service and insight provided by this technician. Keep up the good work. I would highly recommend your company to family and friends…”

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