Testimonials – Heat Pumps Articles

Heat Pump Repair in Rockwell, NC 28138

July 7, 2020

“Tech showed when scheduled checked unit in a timely manner and left”

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Heat Pump Installation in Woodleaf, NC 27054

July 2, 2020

“Stout Heating & air installed new Hvac system in my home. Excellent customer service from start to finish. I’m a very happy with my new system. Workmanship was top notch. Thanks Stout heating & Air. Special Thanks to Brett G. I definitely would recommend these guys to anyone”

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Heat Pump Installation in Woodleaf, NC 27054

July 2, 2020

“Stout Heating & air installed new Hvac system in my home. Excellent customer service from start to finish. I’m a very happy with my new system. Workmanship was top notch. Thanks Stout heating & Air. Special Thanks to Brett G. I definitely would recommend these guys to anyone”

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Heat Pump Maintenance in Mount Ulla, NC 28125

July 1, 2020

“Mike was efficient and professional as he serviced the heat pump at our house. He arrived on time and worked hard while here. He is always so nice and pleasant, as are all of the Stout employees. We are thankful for the good, prompt service and attention to detail that is a constant at Stout…

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Heat Pump Maintenance in Mooresville, NC 28115

June 30, 2020

“Always very professional and personal. Every Tech that has come to the house has been above board each time. Top notch company.”

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Heat Pump Maintenance in Salisbury, NC 28147

June 30, 2020

“Mike is always friendly and keeps us informed of everything he does on the heat pump system. He also lets us know what is happening under the house! For instance, we have a LOT of spiders that need to be taken care of. He always wears booties on his shoes, does the work in a…

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Heat Pump Maintenance in Mount Ulla, NC 28125

June 26, 2020

“Ultimately needed some repairs beyond the servicing I needed. Mike informed me of my options. He has been here a few times and I have been satisfied with his work.”

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Heat Pump Maintenance in China Grove, NC 28023

June 23, 2020

“On time. Careful attention to detail. Friendly service. Knowledgeable of system specifics.”

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Heat Pump Repair in Mount Ulla, NC 28125

June 19, 2020

“Drew did a great job found the problem and took care of it very pleased with his work”

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Heat Pump Maintenance in Salisbury, NC 28147

June 18, 2020

“Very friendly. Did an excellent job servicing my heat pump.”

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Heat Pump Maintenance in Salisbury, NC 28146

June 18, 2020

“Excellent service as always.”

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Heat Pump Maintenance in Salisbury, NC 28144

June 17, 2020

“Very good service but I will not know until we get through the summer heat! Time will tell!”

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Heat Pump Repair in Mooresville, NC 28115

June 9, 2020

“Excellent”

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Heat Pump Repair in Salisbury, NC 28147

June 5, 2020

“Outstanding as usual”

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Heat Pump Maintenance in Salisbury, NC 28146

June 4, 2020

“Everything was good”

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Heat Pump Maintenance in Salisbury, NC 28147

June 3, 2020

“Arrived at designated time. Performed service in a timely manner. Pleasant to deal with. Completed job as requested. Knowledgeable about service performed. Have used Stout for years. Will use again! Great company!”

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Heat Pump Repair in Salisbury, NC 28146

June 2, 2020

“Friendly quick service”

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Heat Pump Repair in Salisbury, NC 28146

May 28, 2020

“Mike was very friendly and informative. His work was very efficient. I would highly recommend him for any job.”

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Heat Pump Repair in Rockwell, NC 28138

May 22, 2020

“Awesome service Tech very professional”

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Heat Pump Maintenance in Salisbury, NC 28147

May 19, 2020

“The tech was friendly and knowledgeable, service was great”

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Heat Pump Repair in Gold Hill, NC 28071

May 18, 2020

“Joey always does a great job thanks for coming out so fast”

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Heat Pump Repair in Salisbury, NC 28147

May 17, 2020

“Mike has come to our aid twice, for separate problems with our ac unit/heat pump. Both times, he was quick to identify the problem and provide helpful information and guidance on the direction we should take to solve the problem. He gets us up and running quickly, and is always very friendly and sociable. After…

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Heat Pump Maintenance in Salisbury, NC 28146

May 15, 2020

“Very professional and courteous.”

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Heat Pump Maintenance in Salisbury, NC 28146

May 15, 2020

“I have used stout for several years for spring and fall tune-up and maintenance. They are always prompt and on time, calling or sending am email when they are on their way. They are very efficient and professional, and clearly know what they are doing…. and they do it well. And in today’s cronavirus environment,…

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Heat Pump Maintenance in Salisbury, NC 28146

May 13, 2020

“Drew is always friendly, competent and efficient. I am very pleased with his work and professional attitude”

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Heat Pump Maintenance in Salisbury, NC 28147

May 12, 2020

“Arrived right on time. Very professional.”

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Heat Pump Maintenance in Salisbury, NC 28147-8109

May 1, 2020

“Mike was early & accomplished the routine maintenance in short order. Friendly, courteous & helpful. Good job!”

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Heat Pump Maintenance in Salisbury, NC 28146

April 29, 2020

“First time here. Went straight to work. Knew what he was doing. Nice guy.”

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Heat Pump Maintenance in Mooresville, NC 28115

April 28, 2020

“Jeremy is friendly, efficient, and practiced social distancing. He’s our favorite maintenance man. 😄”

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Heat Pump Maintenance in Salisbury, NC 28146

April 27, 2020

“Drew was very professional courteous and considerate of our safety”

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Heat Pump Maintenance in Salisbury, NC 28144

April 27, 2020

“Richard was professional and did a fine job.”

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Heat Pump Maintenance in Salisbury, NC 28146

April 21, 2020

“I like Drew being so professional and I would like to keep him as my technician i am very satisfied”

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Heat Pump Maintenance in Salisbury, NC 28147

April 21, 2020

“Mike is both friendly and does excellent work.”

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Heat Pump Maintenance in Rockwell, NC 28138

April 20, 2020

“Super service man”

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Heat Pump Repair in Salisbury, NC 28146

April 18, 2020

“Drew was very though and really took his time checking out both the air handler and compressor very polite and professional”

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Heat Pump Maintenance in Cleveland, NC 27013

April 15, 2020

“you can trust mike to go the extra mile to make sure he leaves your heat pump in perfect shape!!”

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Heat Pump Maintenance in Salisbury, NC 28147

April 15, 2020

“Friendly knowledgeable service.”

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Heat Pump Repair in Salisbury, NC 28147

April 15, 2020

“Outstanding as usual”

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Heat Pump Maintenance in China Grove, NC 28023

April 15, 2020

“Jeremy is so very nice and friendly. He does good work and answers any questions.”

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Heat Pump Maintenance in Salisbury, NC 28144

April 15, 2020

“So glad we changed to Stout Heating and Air. The service is second to none. The service technician is always nice, professional, on time and does a great job of maintaining our 2 Trane units. Joey always does a GREAT job.”

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Heat Pump Maintenance in Salisbury, NC 28147

April 8, 2020

“Jeremy was knowledgeable and efficient and friendly. The routine maintenance went smoothly and quickly. Couldn’t have asked for a better experience.”

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Heat Pump Maintenance in Salisbury, NC 28146

April 2, 2020

“Great service as always”

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Heat Pump Maintenance in Salisbury, NC 28146

April 2, 2020

“Great service as always”

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Heat Pump Maintenance in Concord, NC 28025

April 2, 2020

“Very professional & friendly. Very satisfied with Stout!”

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Heat Pump Maintenance in Concord, NC 28025

April 2, 2020

“Very professional & friendly. Very satisfied with Stout!”

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Heat Pump Installation in Salisbury, NC 28147

April 1, 2020

“A job neat and well-done and very prompt service.”

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Heat Pump Repair in Mount Ulla, NC 28125

April 1, 2020

“As always Mr Lippard was able to assess the problems with my heat pump and determined it was beyond economical repair. He is a competent technician who I have a great deal of confidence in.”

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Heat Pump Installation in Mount Ulla, NC 28125

April 1, 2020

“The entire process went as planned. All of the staff were professional and did neat job. Upon completion of the installation all of the equipment worked as designed.”

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Heat Pump Maintenance in Gold Hill, NC 28071

April 1, 2020

“Very satisfied with the service Mike Sides performed on our units! Thank you!”

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Heat Pump Maintenance in Salisbury, NC 28146

March 31, 2020

“Great job. Called before coming. Gave estimate of repair. Communication and work done was great. Very pleased with service.”

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Heat Pump Maintenance in North Carolina, NC 28025

March 30, 2020

“I’d just like to say it is always a pleasure to have Richard come to do annual maintenance (and any repairs that might be needed) on both of our heat pumps. He is thorough, professional and always on time. Keep up the good work!”

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Heat Pump Maintenance in Salisbury, NC 28146

March 25, 2020

“Very nice. Came and perform the work and left as he found it.”

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Heat Pump Maintenance in Salisbury, NC 28146

March 23, 2020

“Courteous, friendly, knowledgeable.”

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Heat Pump Maintenance in Salisbury, NC 28146

March 20, 2020

“Arrived on time, very efficient, and pleasant to deal with”

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Heat Pump Maintenance in China Grove, NC 28023

March 19, 2020

“Jeremy has always been very helpful and attentive to any concerns.”

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Heat Pump Maintenance in Salisbury, NC 29147

March 18, 2020

“Great service.”

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Heat Pump Maintenance in Mooresville, NC 28115

March 16, 2020

“Jeremy comes twice a year to our home and our daughter’s home. He’s friendly, polite, knowledgeable, efficient, and doesn’t miss a thing. We appreciate him greatly as well as Lori in the office. She has been extremely helpful!! Thanks be to all of you at Stout!”

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Heat Pump Maintenance in Salisbury, NC 28146

March 12, 2020

“Joey is simply the best! So very friendly and very thorough in doing his job!”

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Heat Pump Repair in Salisbury, NC 28146

March 10, 2020

“Mike was fantastic. He showed me everything we needed to have done and why. He took the time to explain everything. I will definitely use Stout in the future.”

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Heat Pump Maintenance in China Grove, NC 28023

March 10, 2020

“Jerimy is always professional and customer driven. Always does an awesome job.”

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Heat Pump Maintenance in Salisbury, NC 28144

March 6, 2020

“Richard was good”

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Heat Pump Maintenance in Salisbury, NC 28144

March 6, 2020

“Friendly.excellent service.”

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Heat Pump Maintenance in Salisbury, NC 28146

March 5, 2020

“Maintenance was done efficiently and tech was very professional.”

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Heat Pump Installation in Salisbury, NC 28146

March 5, 2020

“Richard came out to resolve a minor wiring tweak the day after completion due to one aspect of the full system capabilities not working as expected….not a big deal. He is a master of his craft. He diagnosed and made the tweak accurately and quickly, and then noticed something else not right that a homeowner…

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Heat Pump Installation in Salisbury, NC 28146

March 4, 2020

“The Stout “team” is exactly that, an AWESOME team. Lori…..took the initial call..followed up with heads up calls…just a pleasant warm person. Brett….field rep….did a great job…first with deriving various tweaks to the quote, bringing in Randy with his years of experience to more fully configure the job…visits to and supporting the crew, and supporting…

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Heat Pump Installation in Salisbury, NC 28146

March 3, 2020

“Scott and the team were beyond outstanding, extremely professional and polite. You could not ask for a better group of young men. Scott’s professionalism is not only a fine example, but he does the Stout business proud and represents them well. I cannot say enough great things about Scott and all the team as he…

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Heat Pump Maintenance in Salisbury, NC 28147

March 3, 2020

“My experience is always good with Joey Charleston! Joey is very technically proficient but also has a friendly, personal manner. So Mark Stout, it is your really good personnel that makes YOU look good! Paul Keller”

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Heat Pump Repair in Salisbury, NC 28147

February 28, 2020

“Excellent service..”

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Heat Pump Repair in China Grove, NC 28023

February 28, 2020

“Good fast service”

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Heat Pump Maintenance in China Grove, NC 28023

February 27, 2020

“Good experience & service! Richard explained what he did.”

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Heat Pump Maintenance in Salisbury, NC 28146

February 26, 2020

“Drew actually serviced my house and my mom’s house next door. He was so kind and professional. He wore booties each time he came into my house or mom’s house, we didn’t Evan ask him to. Always smiling and polite. Thank you for your help keeping my home warm and cool.”

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Heat Pump Maintenance in Salisbury, NC 28147

February 25, 2020

“Mike Lippard is a great example of a knowledgeable employee. He is friendly and courteous!!!?”

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Heat Pump Maintenance in Salisbury, NC 28147

February 24, 2020

““Drew has performed Annual Preventive Maintenance for us several times. He is always courteous, professional and efficient. Drew is a great asset to the “Stout Heating and Air Team.” Stout Heating and air installed our Trane heat pump system ten years ago and we have been very satisfied with the service. We want use any…

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Heat Pump Repair in Salisbury, NC 28147

February 24, 2020

“Jeremy was prompt ,courteous,thorough,and very helpful. I would certainly call on him again.”

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Heat Pump Replacement in Salisbury, NC 28147

February 22, 2020

“Exemplary service and professionalism..I am new to the city and was most pleased with service and insight provided by this technician. Keep up the good work. I would highly recommend your company to family and friends…”

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