Testimonials – Air Conditioning Articles

Air Conditioner Maintenance in Salisbury, NC 28147

May 31, 2023

“Chad called to give his eta and upon arrival was very friendly and professional. After checking my unit, he told me what was wrong—showed me pictures of the problem. He advised me of an approximate cost of the repair. He even discussed the possibility of my needing a new unit-not as a sales person but…

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Air Conditioner Replacement in Salisbury, NC 28146

May 24, 2023

“Outstanding! Techs were on time and very professional and courteous. Overall service was great!”

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Air Conditioner Maintenance in Salisbury, NC 28144

May 19, 2023

“On time and courteous.”

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Air Conditioner Maintenance in Lexington, NC 27295

May 18, 2023

“Jeremy showed up on time this morning. It was his first trip to our house. Once I oriented him to where the major components of the heating system were, he went straight to work. The system was working properly, and all he needed to do was to change out our Hepa filter near the air…

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Air Conditioner Repair in Salisbury, NC 28144

May 15, 2023

“Had to call weekend repair number on Saturday, May 13. Thermostat set on 74… 79 inside temp. Said technician would call. Within 15 min. Mike Lippard called. Told him issue; he asked if fan was running; I answered “yes” he said he could probably get it running again abs with be here in 20 minutes.…

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Air Conditioner Repair in Salisbury, NC 28144

May 15, 2023

“Alex did a great job analyzing a problem with the air conditioner while here on a regular maintenance visit — a fried part and bad surge protector. He ordered the parts that day and 2 days later was back to put them in. — a little quicker than it could have been, so we have…

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Air Conditioner Repair in Salisbury, NC 28144

May 11, 2023

“We are PMA customers of Stout's & highly recommend them. They have consistently been pleasant, efficient & on-time! I rarely choose to write a review; Stout has earned it.”

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Air Conditioner Maintenance in Salisbury, NC 28147

May 8, 2023

“Always a pleasure; since initial install and ongoing service, we’ve counted on Stout for all our HVAC needs and they haven’t let us down. Very knowledgeable team of professionals who do the job right at our home and super sweet team in the office who are always helpful when we call! 5 stars every time!”

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Air Conditioner Maintenance in Salisbury, NC 28147

May 8, 2023

“Mike Lippard provided excellent service. He is very courteous and professional. He is the BEST!”

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Air Conditioner Maintenance in Salisbury, NC 28147

May 2, 2023

“Professional, courteous, great employees.”

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Air Conditioner Repair in Salisbury, NC 28147

April 21, 2023

“Excellent!”

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Air Conditioner Installation in Salisbury, NC 28147

April 18, 2023

“Scott & Will did a great job! They know what they’re doing! Thanks to Brett Graham for helping us figure out what we needed. Thank you all at Stout’s Heating & Air Conditioning.”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 5, 2023

“Chad was very professional and courteous.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 4, 2023

“Drew called to let me know he was coming which was very helpful.He went right to work. After he was finished he told me everything was in working order for the summer months. Having maintenance done twice a year since Stout has initiated it I’ve never had to call for a repair.”

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Air Conditioner Maintenance in Salisbury, NC 28147

March 31, 2023

“Mike let us know he was here for the service visit. He performed the work and then let us know how well the system is working. Mike has been very good with our service visits.”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 30, 2023

“Service was professional and thorough.”

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Air Conditioner Maintenance in Granite Quarry, NC 28146

March 23, 2023

“This was our first experience with Stout, and we were very pleased. Jeremy explained everything, and took time to make sure we were satisfied. Thank you, and we will be using you again in the future!”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 22, 2023

“Absolutely wonderful service! Great communication from office and technician (Chad) and efficient, friendly interaction. I’ve been a Stout client since 1990 and wouldn’t dream of using any other vendor.”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 22, 2023

“Absolutely wonderful service!”

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Air Conditioner Replacement in Salisbury, NC 28144

January 27, 2023

“These guys were outstanding. We had our furnace replaced and they were very professional and efficient. Not an easy job with the dynamics of our house. Scott, Will, Chance and Sam are a great crew!”

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Air Conditioner Installation in Salisbury, NC 28144

September 9, 2022

“Demonstrated professional knowledge and care while working my cottage. Provided supplemental overnight air conditioning while system was being installed. Cleaned up well. Very nice experience.”

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Air Conditioner Repair in Salisbury, NC 28147

September 6, 2022

“I can tell that Chad loves his job; and did a great job. He had nothing but praise for the company and his co-workers.”

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Air Conditioner Repair in Salisbury, NC 28147

August 31, 2022

“Courteous and friendly.”

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Air Conditioner Maintenance in Salisbury, NC 28147

August 30, 2022

“Professional service.”

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Air Conditioner Repair in Salisbury, NC 28146

August 8, 2022

“Called Anna and tech was dispatched that afternoon. Both Anna and tech were very good, credit to Mark’s business.”

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Air Conditioner Installation in Salisbury, NC 28144

July 8, 2022

“A big Thank You to the install team at Stout for the professional install of my new heating and air conditioning system. You guy’s did a great job! Thanks Chance, Sammy, Scott, William and Brett.”

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Air Conditioner Repair in Concord, NC 28027

June 16, 2022

“Jeremy has been to my house a few times for PM and repairs. He’s always wearing a smile and is enjoyable to talk to, explaining every step of what he’s trying to get done for you along the way. Keep up the great work, Jeremy, and thanks for everything, Stout Heating & Air team.”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 9, 2022

“Richard Sunding’s work is always superb! He is a terrific communicator and technician who works hard and answers questions cheerfully. I am confident that my house will be warm in the winter and cool in the summer, thanks to the Trane gas pack I purchased from Stout Heating & Air, carefully maintained by Richard! Much…

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Air Conditioner Replacement in Salisbury, NC 28144

August 29, 2021

“Installers were professional and worked quickly to replace our system.”

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Air Conditioner Maintenance in Lexington, NC 27295

July 22, 2021

“Jeremy has always provided exceptional service despite his bad attitude (just kidding!). Honestly he is the best technician you have dispatched to my property the entire time I have used your service. He is highly professional, knowledgeable and always willing to answer my questions and address my concerns. Please give him a $$ bonus for…

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Air Conditioner Installation in Salisbury, NC 28144

June 8, 2021

“As always Stout service and people are the greatest. They preformed a complete furnace and air conditioner replacement in a day and a half!”

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Air Conditioner Maintenance in Salisbury, NC 28144

May 23, 2021

“STOUT HVAC thank you for your continuous service, Joey thank you for always taking excellent care of my AC unit. Appreciate you guys and your excellent service!!!”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 21, 2021

“As always – courteous, thorough, quick service of outside Trane unit. Reviewed notes with us.”

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Air Conditioner Maintenance in Spencer, NC 28159

April 15, 2021

“Professional prompt service. I have been using Stout going on 20 years.”

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Air Conditioner Repair in Salisbury, NC 28147

March 15, 2021

“Mr. Lippard was courteous and professional. He was at my home to replace a motor, and noticed that the coils were dirty and he actually cleaned them!!!! In today’s “lazy” work force, and there’s hardly no such thing as Customer Service, I take my hat off to Mike for doing this. Thank You!”

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Air Conditioner Maintenance in Salisbury, NC 28147

March 15, 2021

“Professional, efficient, comprehensive and considerate.”

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Air Conditioner Repair in Gold Hill, NC 28071

August 13, 2020

“Stout Heating and Air is a top rated company and well deserves it!! All the techs that have come out for a problem we were having, have been knowledgeable, efficient, friendly, and genuinely cared about the work they preformed. I could not recommend a better company!”

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Air Conditioner Repair in Salisbury, NC 28144

August 11, 2020

“The service appointment was done in the time frame which Lori outlined to me when I called to request service on our a/c unit. Drew arrived shortly after his notification and was polite and courteous. He inspected the unit, diagnosed the problem and performed the repair in a timely manner.”

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Air Conditioner Repair in Salisbury, NC 28146

August 10, 2020

“Good service and repair. We also had Brett Graham come out at the same time to inspect out complete A/C and give us a quote on a new system and he went over everything with us including the breakdown of payment if we financed. I am impressed with the technicians, especially Brett, the after hours…

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Air Conditioner Repair in Salisbury, NC 28144

August 10, 2020

“Awesome service!!!”

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Air Conditioner Replacement in Woodleaf, NC 27054

August 8, 2020

“very professional our entire home is cold they replaced, inside unit…outside unit…duct under house…had to modify the inside area for heat box, my wife and I are very pleased job well done”

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Air Conditioner Maintenance in Kannapolis, NC 28081

August 7, 2020

“Jeremy and Ryan have been great with any issue we have had with our AC system! We really appreciate the quick response they've had to anything that we have needed. Our system was a mess before they came and fixed it and we are so thankful for all the hard work they've done!”

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Air Conditioner Repair in Salisbury, NC 28146

August 6, 2020

“Great guy. Very pleasant and explained problem. Lucky to have him as an employee.”

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Air Conditioner Replacement in Salisbury, NC 28144

August 6, 2020

“Excellent service. Very happy with the results. Wonderful crew. Thanks to all who worked so hard.”

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Air Conditioner Repair in Salisbury, NC 28144

August 6, 2020

“Drew was on time and efficient in finding problem with AC. The unit is working better now. Very professional.”

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Air Conditioner Maintenance in Salisbury, NC 28144

August 6, 2020

“The service was great. We have use Stouts for years. They always do excellent work at a good price.”

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Air Conditioner Maintenance in Salisbury, NC 28144

August 5, 2020

“Joey was very nice and professional.”

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Air Conditioner Maintenance in Salisbury, NC 28146

August 4, 2020

“You provided prompt and professional service during a very busy time of the season. Drew was very informative on the subject matter. He watched the video of my unit "acting up" and jump right to the problem. Thanks!!!”

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Air Conditioner Maintenance in Spencer, NC 28159

August 4, 2020

“Performed the maintenance check in a timely manner. Nice, professional!”

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Air Conditioner Maintenance in Salisbury, NC 28147

August 3, 2020

“Is always on time give a great service and explain with details the problem”

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Air Conditioner Repair in Salisbury, NC 28146

August 2, 2020

“Awesome came early Sunday morning when AC quit working on a 95+ day. Fixed in less than 10 minutes.”

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Air Conditioner Maintenance in Salisbury, NC 28144

July 31, 2020

“Joey was very professional and did a great job.”

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Air Conditioner Maintenance in China Grove, NC 28023

July 31, 2020

“Friendly staff!”

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Air Conditioner Maintenance in China Grove, NC 28023

July 31, 2020

“Friendly staff”

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Air Conditioner Repair in Salisbury, NC 28147

July 30, 2020

“Mike came to our house and had our problem fixed in just a couple of minutes. Grateful he could come out the same day we called and had the part he needed already on his truck. We didn't have to last long without A/C in the heat of summer!”

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Air Conditioner Maintenance in Salisbury, NC 28147

July 29, 2020

“Performed maintenance and explained any needed replacements. Very knowledgeable and professional.”

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Air Conditioner Maintenance in Cleveland, NC 27013

July 28, 2020

“Mike cared about my concerns. Rare these days. Thanks Mike”

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Air Conditioner Maintenance in Cleveland, NC 27013

July 28, 2020

“Mike cared about my concerns. Rare these days. Thanks Mike”

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Air Conditioner Repair in Salisbury, NC 28146

July 28, 2020

“I called at 9 am, they were here by 11 am. Friendly, fast, efficient service and they repaired my air conditioner where another company failed the previous day. I have used them 3 times now and made a mistake going with another company because they came up in Google and had good reviews. I won’t…

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Air Conditioner Repair in Cleveland, NC 27013

July 28, 2020

“Mike did a great job. Left no stone unturned.”

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Air Conditioner Repair in Spencer, NC 28159

July 28, 2020

“Joey Charleston is a great technician & an even better person. He was kind, efficient, explained anything we weren't sure about and has my air conditioning unit back in the 70's.”

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Air Conditioner Maintenance in Salisbury, NC 28144

July 27, 2020

“Joey did his usual great job!!”

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Air Conditioner Repair in Salisbury, NC 28144

July 27, 2020

“Excellent job! On-time Fast & reliable! Diagnosed the problem & repaired the problem quickly. Also checked an additional system!”

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Air Conditioner Repair in Salisbury, NC 28144

July 27, 2020

“Excellent service, reasonable price. Have used you for years and always has been satisfied with your service.”

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Air Conditioner Repair in Salisbury, NC 28144

July 24, 2020

“Our A/C was not cooling and called for service after hours. The after hours call was handled efficiently and a service technician arrived with 30 minutes. Drew found the problem within 2 minutes after arrival, replaced the part and was on his way within 15 minutes. Great customer service!”

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Air Conditioner Repair in Salisbury, NC 28146

July 24, 2020

“Took about 15 minutes to arrive after the call. Very courteous and fix the problem quickly. Never had any problems with Stout.”

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Air Conditioner Maintenance in Lexington, NC 27295

July 23, 2020

“Very professional. And fast.thanks again”

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Air Conditioner Maintenance in Gold Hill, NC 28071

July 22, 2020

“Technician (Jeremy) was prompt and explained annual maintenance checks. He also checked out where an animal (possible grey Fox) had tried to crawl into outside duct. No major issues found and I am confident our system is ready for any weather.”

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Air Conditioner Repair in Salisbury, NC 28146

July 22, 2020

“Came a day earlier than expected Very nice and thorough. Thank you Mike”

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Air Conditioner Repair in Salisbury, NC 28147

July 21, 2020

“Drew did a great job. He new just what to do. Thank you very much.”

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Air Conditioner Repair in Salisbury, NC 28146

July 21, 2020

“Jeremy did a thorough job and was extremely polite and efficient. We were very pleased and will definitely call Stout in the future and refer them to others. Quick, efficient service.”

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Air Conditioner Repair in Salisbury, NC 28146

July 20, 2020

“Richard came out in extreme heat and climbed up into the attic. Then had to go out into the heat as well to work and after he finished he explained what he had done and why. I was very appreciative.”

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Air Conditioner Maintenance in Salisbury, NC 28144

July 20, 2020

“Very knowledgeable and answered all of my questions so that I could properly make the right decisions. Very professional and courteous.”

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Air Conditioner Maintenance in Rockwell, NC 28146

July 20, 2020

“Always a pleasure!”

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Air Conditioner Maintenance in Salisbury, NC 28147

July 20, 2020

“Very professional service .”

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Air Conditioner Repair in Rockwell, NC 28138

July 19, 2020

“Fast, friendly & fair. Very pleased. Richard was extremely helpful & thorough.”

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Air Conditioner Repair in Granite Quarry, NC 28146

July 19, 2020

“Richard always seems to be the one to come service our unit and he is always quick and thorough. Job well done every time”

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Air Conditioner Repair in Salisbury, NC 28144

July 19, 2020

“Richard was on call. As always friendly and helpful. Fixed our problem in no time.”

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Air Conditioner Maintenance in Salisbury, NC 28147

July 17, 2020

“Mike has serviced our units for several years. He is courteous and always very friendly.”

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Air Conditioner Repair in Salisbury, NC 28144

July 17, 2020

“Richard was great; prompt, quick, and to the point. I’d like to know, since we bought the full maintenance program, what will be covered in this situation. I paid $95.23 today. He had to order a new fan, perhaps a motor.”

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Air Conditioner Repair in Salisbury, NC 28147

July 17, 2020

“Outstanding service”

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Air Conditioner Repair in Cleveland, NC 27013

July 16, 2020

“Mike is awesome. Always on time and does a great job.”

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Air Conditioner Repair in Mount Ulla, NC 28125

July 16, 2020

“Richard was outstanding”

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Air Conditioner Maintenance in Salisbury, NC 28147

July 15, 2020

“good job”

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Air Conditioner Repair in Salisbury, NC 28147

July 15, 2020

“Very quick response! Drew was able to quickly identify and fix the problem.”

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Air Conditioner Maintenance in Salisbury, NC 28144

July 14, 2020

“Excellent service, friendly technician. Very professional”

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Air Conditioner Maintenance in Salisbury, NC 28144-6905

July 14, 2020

“The electricity stooped for 8-9 hours—this stopped the AC–but not anything else in the house. Technician worked until it was restored!!”

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Air Conditioner Installation in Salisbury, NC 28147

July 13, 2020

“Really took care of us! This is why we use Stout!”

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Air Conditioner Repair in Spencer, NC 28159

July 13, 2020

“Mike was prompt and honest in his appraisal of the issues. Older equipment is in need of replacement.”

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Air Conditioner Maintenance in Salisbury, NC 28147

July 13, 2020

“Was very professional. And polite. Will use again.”

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Air Conditioner Replacement in China Grove, NC 28023

July 11, 2020

“Jeremy( HAVAC System Tech.)is always positive(even when delivering bad news about our AC). Jeremy is very professional and customer oriented. We continue to be amazed at his knowledge and his stellar work. Thanks Jermey for solving our HVAC issues and thanks go to Stout for providing us with such a excellent HVAC Sevice Tech. Chris…

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Air Conditioner Repair in Salisbury, NC 28146

July 10, 2020

“Even after hours the service was quick and efficient. Jeremy was very pleasant and got things cooling quickly!”

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Air Conditioner Repair in Salisbury, NC 28146

July 10, 2020

“Great customer service and quick response time. Thank you for helping me out.”

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Air Conditioner Maintenance in Salisbury, NC 28146

July 10, 2020

“Jeremy was very nice and did a great job!”

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Air Conditioner Maintenance in Salisbury, NC 28144

July 10, 2020

“Drew arrived promptly as scheduled. He was very polite and professional. I have always been pleased with Stout Heat and Air.”

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Air Conditioner Maintenance in Salisbury, NC 28147

July 7, 2020

“Professional honest”

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Air Conditioner Maintenance in Salisbury, NC 28144

July 7, 2020

“Excellent service tech !!”

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Air Conditioner Repair in Salisbury, NC 28144

July 7, 2020

“Joey diagnosed the problem as soon as I explained the noise coming from the unit. He quickly confirmed his diagnosis and made the repair. Joey was also very friendly and courteous. We appreciate such great service.”

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Air Conditioner Repair in Salisbury, NC 28147

July 7, 2020

“Fast friendly service. Using Stout for years and I continue to recommend their services.”

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Air Conditioner Repair in Salisbury, NC 28144

July 6, 2020

“Jeremy did FANTASTIC WORK. He was super courteous and super professional! Combined with a great personal touch.”

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Air Conditioner Maintenance in Salisbury, NC 28147

July 6, 2020

“Jeremy was prompt and very friendly. I explained what my A/C was not doing and he knew how to repair the issue. The repair was very fast and am a happy customer.”

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Air Conditioner Repair in Salisbury, NC 28146

July 2, 2020

“Prompt. Professional. I loved all the info sent up front advising technician was on his way. Lots of info on what to expect and the credentials of technician. Drew was super friendly and polite and knowledgeable. A++ service! Highly recommend Stout!”

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Air Conditioner Repair in Salisbury, NC 28144

July 2, 2020

“I am pleased with the work that was done”

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Air Conditioner Replacement in Salisbury, NC 28147

July 2, 2020

“We have been using Stout for our service for many years now. When it was recently determined we’d have to replace our current unit we decided to have Stout do that as well. The guys that came out to install the unit were very courteous and pleasant to deal with. They ran into some unexpected…

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Air Conditioner Maintenance in Salisbury, NC 28146

July 2, 2020

“Joey is always smiling and happy. We have never had a problem with any of your techs. Thank You”

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Air Conditioner Repair in China Grove, NC 28023

July 1, 2020

“Jeremy did a really great job and he was very nice and professional. He really cares about doing his work with integrity. The repair job my my ac unit was a real pain but he made it happen happen.”

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Air Conditioner Maintenance in Salisbury, NC 28146

June 30, 2020

“Joey is a fine Service Tec. Know what he's doing. Requested his services on every service job we have.”

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Air Conditioner Maintenance in Salisbury, NC 28146

June 30, 2020

“Very satisfied”

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Air Conditioner Maintenance in Salisbury, NC 28146

June 29, 2020

“Very professional and friendly.”

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Air Conditioner Maintenance in Salisbury, NC 28147

June 29, 2020

“Very knowledgeable and gets service done through and quick”

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Air Conditioner Maintenance in Salisbury, NC 28146

June 29, 2020

“Very friendly, great job!”

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Air Conditioner Maintenance in Salisbury, NC 28146

June 26, 2020

“Professional. Great job!”

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Air Conditioner Repair in Salisbury, NC 28147

June 26, 2020

“Good Tech , Quick to find the problem and repair.”

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Air Conditioner Maintenance in Salisbury, NC 28147

June 26, 2020

“Excellent service”

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Air Conditioner Maintenance in Salisbury, NC 28144

June 26, 2020

“Thank you Joey! Excellent services provided for annual maintenance of heating and air units. Reinforced cap on outside hut where caulk worn loose. Always know quality and professional services are achieved.”

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Air Conditioner Maintenance in Salisbury, NC 28146

June 26, 2020

“Professional. Great job!”

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Air Conditioner Repair in Salisbury, NC 28146

June 25, 2020

“Great guy to work with, very friendly, polite, and professional.”

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Air Conditioner Maintenance in China Grove, NC 28023

June 24, 2020

“Stout has been our heating and air go to company since 2000 ( when we moved here). They were referred to us by a new work friend and it was the best referral we ever got. Thank you all for your trustworthy service. ? And thank you Drew, for a great job today ?”

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Air Conditioner Repair in Spencer, NC 28159

June 24, 2020

“Our air conditioner stopped working in the heat of mid June. I called the office on Tuesday morning, Jeremy came right after lunch on Wednesday, and got it all fixed! Thank you so much! You all are the best!!!”

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Air Conditioner Repair in Salisbury, NC 28146

June 24, 2020

“I have been looking for three weeks to find someone to come out and check my air conditioning unit. I was met with they don't service the area or I was wait listed 2 weeks or more. I found Stout on the internet. I believe Anna was her name. She was able to send a…

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Air Conditioner Repair in Salisbury, NC 28147

June 24, 2020

“He checked the unit and added 1 pound of refrigerant. He was patient and will to explain the fix.”

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Air Conditioner Repair in Salisbury, NC 28147

June 23, 2020

“Quick, efficient and explained everything very well”

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Air Conditioner Repair in Salisbury, NC 28144

June 22, 2020

“WOW! Superb service – and so fast. I called at 7:30am this morning and by 8:30am technician was here and unit was repaired up and running by 9:00am! I am so impressed with their service – and would highly recommend again and again! Thanks for the great work!”

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Air Conditioner Repair in Mooresville, NC 28117

June 22, 2020

“Jeremy arrived on time after short notice on a very hot day. Got the repair done quickly and explained exactly what was done. Stout is a great HVAC company. Highly recommend.”

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Air Conditioner Maintenance in Salisbury, NC 28144

June 22, 2020

“He checked it out good. Could not a problem but it started cooling again. Thank you”

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Air Conditioner Maintenance in Salisbury, NC 28144

June 19, 2020

“Richard always does an excellent job when working on our A/C and heating systems; he is thorough and his customer service is outstanding. He is always prompt and lets us know about any issues we may be having with our HVAC. Everyone at Stout is always very pleasant to work with and we never have…

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Air Conditioner Maintenance in Salisbury, NC 28144

June 19, 2020

“Jeremy was friendly, polite and efficient as always. We’ve been dealing with Stout for years, and have maintenance agreements; we’ll be coming back for years more. Many thanks for taking care of our heating and air.”

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Air Conditioner Repair in Salisbury, NC 28146

June 19, 2020

“Drew shared all of the information with us and made us aware of everything along the way. We appreciated the prompt visit.”

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Air Conditioner Maintenance in Rockwell, NC 28138

June 19, 2020

“Drew did an excellent job checking our air-conditioning system out. He was very courteous and nice and knowledgeable of what he was doing. We would like to get set up on a service contract every six months. Thank you for the good service and have a good day.”

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Air Conditioner Maintenance in Salisbury, NC 28147

June 17, 2020

“Mike is a very capable, knowledgeable and personable individual and your company is fortunate to have him.”

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Air Conditioner Repair in Spencer, NC 28269

June 16, 2020

“Mike arrived promptly and expeditiously diagnosed the reason for the malfunction in a capable manner. He had the unit cooling again within a short time. He was courteous and professional at all times. Very good experience!”

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Air Conditioner Maintenance in Salisbury, NC 28147

June 16, 2020

“Joey was awesome! We will request him next time!”

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Air Conditioner Replacement in Mount Ulla, NC 28125

June 16, 2020

“Fast, efficient, courteous”

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Air Conditioner Repair in Mount Ulla, NC 28125

June 15, 2020

“Fast, efficient, courteous”

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Air Conditioner Repair in Salisbury, NC 28147

June 13, 2020

“Drew was very prompt in arriving, gave us an explanation of what was needed to be replaced and why, and worked efficiently to get it completed. We thank him for a job well done!”

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Air Conditioner Repair in Gold Hill, NC 28071

June 13, 2020

“He knew what he was doing and got right on it. He did a great job. Very professional.”

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Air Conditioner Repair in Salisbury, NC 28041

June 12, 2020

“Our Serviceman Jeremy is Awesome He arrived on Time and found our Problem and fixed it in minutes. ThankYou Stouts for Being our Heating and Air Company we Appreciate Each of You! God Bless You All”

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Air Conditioner Repair in Salisbury, NC 28147

June 12, 2020

“They came out quickly and repaired my AC. Mike was a very nice guy as well!”

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Air Conditioner Maintenance in Salisbury, NC 28146

June 12, 2020

“Mike was really nice did a great job servicing my unit highly recommend stout heating and air”

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Air Conditioner Maintenance in Mooresville, NC 28115

June 11, 2020

“Excellent service and communication”

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Air Conditioner Maintenance in Salisbury, NC 28147

June 11, 2020

“Regular scheduled service, on time, went right to work. Well mannered and courteous.”

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Air Conditioner Maintenance in Cleveland, NC 27013

June 11, 2020

“Quick Professional Thorough Good sense of humor”

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Air Conditioner Maintenance in Salisbury, NC 28147

June 11, 2020

“He did a fine job and hope our units are now in better running shape and will run longer and better”

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Air Conditioner Maintenance in Salisbury, NC 28144

June 11, 2020

“Always a pleasure doing business with you. Joey has been to our home many times and is always friendly and professional and does a great job maintaining our air conditioner.”

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Air Conditioner Installation in Salisbury, NC 28146

June 11, 2020

“They did a great job installing a new A/C unit.”

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Air Conditioner Repair in Salisbury, NC 28147

June 9, 2020

“On time very professional”

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Air Conditioner Repair in Spencer, NC 28159

June 9, 2020

“Mike Lippard came out to the house, on time and professional demeanor. He efficiently worked to diagnose the issue, and was able to correct it in about an hour. Prompt, professional and friendly service I can trust. I couldn't have asked for a better experience. I will recommend Stout to my family and friends from…

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Air Conditioner Repair in Granite Quarry, NC 28072

June 8, 2020

“The service repair tech was cery informative and thorough. He let us know about all our options so we could make a decision on our services.”

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Air Conditioner Maintenance in Rockwell, NC 28138

June 8, 2020

“Drew did an excellent job checking our air-conditioning system out. He was very courteous and nice and knowledgeable of what he was doing. We would like to get set up on a service contract every six months. Thank you for the good service and have a good day.”

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Air Conditioner Repair in Salisbury, NC 28144

June 7, 2020

“Rick has always done a great job. Between the time I called and his arrival couldn’t have been 20 minutes. A simple part replacement and he was done! Thank you Rick!”

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Air Conditioner Repair in Rockwell, NC 28138

June 5, 2020

“We cannot thank you enough! Fast friendly service. We will be calling Stout for future service.”

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Air Conditioner Maintenance in Salisbury, NC 28147

June 5, 2020

“Drew was on time and did a fantastic job with our spring maintenance. Stouts HVAC has always had exceptional employees with great knowledge. The office staff is always very helpful also.”

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Air Conditioner Repair in China Grove, NC 28023

June 4, 2020

“Technician was prompt, professional, and courteous. I couldn’t have asked for a better job.”

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Air Conditioner Repair in Salisbury, NC 28147

June 3, 2020

“Technician came a day earlier than initially promised. Very polite and he knew the problem right away!”

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Air Conditioner Repair in Salisbury, NC 28147

June 3, 2020

“Great employee. Very knowledgable and professional. Was in and out quickly with problem solved. Thanks”

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Air Conditioner Replacement in Salisbury, NC 28146

June 2, 2020

“This was the best experience, from our initial diagnosis from Jeremy to option review with Ryan then install with Cory. What a great company with top notch employees.”

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Air Conditioner Maintenance in Kannapolis, NC 28081

June 1, 2020

“Always professional and thorough. Jeremy has kept our HVAC system running perfectly for years!”

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Air Conditioner Repair in Mooresville, NC 28115

May 28, 2020

“Jeremy was very professional. Identified the problem and made the repair in less than 1 hour. Thanks.”

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Air Conditioner Maintenance in China Grove, NC 28023

May 27, 2020

“Jeremy conducted our spring service with the usual demeanor and professionalism that we’ve grown accustomed to from him. He’s a genuine credit to your company.”

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Air Conditioner Repair in Salisbury, NC 28146

May 27, 2020

“Jeremy was very professional and very polite also very knowledgeable, he had us up and running in no time, thanks Jeremy!!”

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Air Conditioner Repair in Mount Ulla, NC 28125

May 26, 2020

“Excellent service as always!”

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Air Conditioner Maintenance in Salisbury, NC 28147

May 26, 2020

“Received email and call prior to Drew’s arrival. He was courteous and completed the work without requiring supervision.”

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Air Conditioner Maintenance in Salisbury, NC 28146

May 21, 2020

“I am always satisfied with Stout’s service.”

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Air Conditioner Maintenance in Salisbury, NC 28144

May 19, 2020

“Jeremy was on time as promised and performed our PM in less than perfect weather conditions. Thanks”

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Air Conditioner Maintenance in Salisbury, NC 28144

May 18, 2020

“Many thanks to all the staff members who have helped me with the purchase, installation, and maintenance of my new HVAC system! Richard Sunding repaired my old unit last spring, giving me time to research the options for a new system. He did an excellent job on the first annual checkup. Everybody has been terrific,…

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Air Conditioner Maintenance in Salisbury, NC 28147

May 18, 2020

“Richard always does a fine job….First class service by a good company”

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Air Conditioner Repair in Salisbury, NC 28147

May 18, 2020

“It took hardly any time for the service call to be addressed and for the repairs to be completed.”

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Air Conditioner Repair in Woodleaf, NC 27054

May 18, 2020

“I love Stout Heating and Air , you guys are awesome I glad that I am a Priority Customer with your company”

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Air Conditioner Repair in Woodleaf, NC 27054

May 17, 2020

“Stout always is fantastic with their service I love being a priority customer”

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Air Conditioner Repair in Salisbury, NC 28146

May 16, 2020

“I called Stout at 4:30pm, 30 minutes before closing on a Friday. I would never call someone that late but we only realized then that our AC wasn’t working correctly and we have a new baby at home. With high temperatures forecasted over the weekend, Stout immediately looked for a technician to come to our…

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Air Conditioner Maintenance in Mount Ulla, NC 28125

May 15, 2020

“Drew is the Best!!! I recommend Stout to everyone in the area!!! A quality company for sure”

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Air Conditioner Maintenance in Salisbury, NC 28144

May 15, 2020

“Jeremy was very thorough and patient. My husband stood outside and “chit chatted” with him the whole time he was there completing the maintenance on our air conditioning unit. He also made sure to place a call to the office re having someone come out and give estimate on replacing a unit in our garage.”

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Air Conditioner Maintenance in Rockwell, NC 28146

May 14, 2020

“Richard was so friendly. He did a great job servicing our air conditioner. He is very professional. I would recommend Stout Heating & Air to our family & friends.”

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Air Conditioner Maintenance in Faith, NC 28041

May 14, 2020

“Very friendly and informative!! A pleasant guy”

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Air Conditioner Maintenance in Salisbury, NC 28144

May 12, 2020

“Joey was great as usual. It gives us comfort and confidence that our units are being well taken care of with him.”

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Air Conditioner Maintenance in China Grove, NC 28146

May 12, 2020

“Called yesterday and they were here this morning on time. Jeremy was an outstanding tech and provided the most professional customer service I have received from any company in a long time. The ladies in the office were outstanding to deal with and got my family taken care of very quickly. Thank you stout for…

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Air Conditioner Maintenance in Salisbury, NC 28144

May 12, 2020

“Mr Sunding was polite and explained in a professional manner what he had accomplished.He also showed me a water leak which needed repair. h”

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Air Conditioner Maintenance in Spencer, NC 28159

May 11, 2020

“I feel confident that when it’s time to switch on the air conditioning, I’m set and ready to go. Joey was professional and wearing a mask for safety . Thank you.”

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Air Conditioner Maintenance in Salisbury, NC 28147

May 11, 2020

“Jeremy is a pleasure to have visit, very personable, yet efficient in doing service. Fixed what would have been a problem before it was. Thank you.”

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Air Conditioner Maintenance in Salisbury, NC 28144

May 8, 2020

“The service technician arrived at the scheduled time and spent about 45 minutes thoroughly checking our cooling system to see that it’s ready for summer season.”

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Air Conditioner Repair in Salisbury, NC 28146

May 7, 2020

“I highly recommend Stout Heating and Air! I had an emergency call Sunday night and they were at my home within an hour. Drew was very professional and polite. Job was done quickly and I had him come back out two days later for maintenance call I signed up for with Stout. They are wonderful!”

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Air Conditioner Maintenance in Salisbury, NC 28147

May 6, 2020

“Excellent service.”

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Air Conditioner Maintenance in Salisbury, NC 28144

May 5, 2020

“Mike was very pleasant and professional. Thank you.”

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Air Conditioner Repair in Salisbury, NC 28147

May 4, 2020

“Reception staff is always courteous and helpful getting a service call setup when we need help or maintenance. Jeremy has performed a lot of the work and maintenance on our air conditioning system over the years and every time he does a fantastic job. His work always resolves our issues and he explains exactly what…

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Air Conditioner Repair in Salisbury, NC 28147

May 4, 2020

“We’ve been using Stout Heating & Air for years. We’ve been pleased with everyone from the office staff to the service personnel. Everyone is pleasant to work with and provide prompt and courteous service.”

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Air Conditioner Maintenance in Salisbury, NC 28147

May 3, 2020

“Jeremy arrived on time and performed the spring checkup of our 2 systems with no problems.”

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Air Conditioner Repair in Woodleaf, NC 27054

May 1, 2020

“Great Service I am truly blessed to have found Stout Heating and Air and my service repair man Mike Lippard thank you.”

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Air Conditioner Maintenance in Salisbury, NC 28146

May 1, 2020

“Mike does an outstanding job”

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Air Conditioner Maintenance in Landis, NC 28088

May 1, 2020

“My boy, Jeremy, did his usual amazing job!!! Thank you.. ♥️♥️♥️♥️”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 30, 2020

“very professional – and do excellent work”

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Air Conditioner Maintenance in Granite Quarry, NC 28146

April 30, 2020

“Very thorough. Great job.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 30, 2020

“Very courteous and thorough”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 30, 2020

“Mike was very friendly and very efficient. Thank you Stout for all you do.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 29, 2020

“Always good people!!”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 29, 2020

“Stout employees are the most knowledgeable professional, courteous and just plain nice. I would recommend Stout Heating and Air to anyone needing service. Thank you to all..”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 28, 2020

“I always ask for Joey to do our maintenance because he is very reliable and friendly. I have never had any issues when he is finished with the job. He is an awesome person and your company is as well. Thank you very much, Tom Kohler”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 27, 2020

“They have always ask for information/opinion before beginning work. Prompt, quick and reasonable rates. Thank you Drew and Richard”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 27, 2020

“Jeremy is always very thorough. We appreciate him and his friendly service. He represents Stouts very well.”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 26, 2020

“Very satisfied.”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 24, 2020

“We have been with Stout for a number of years and we are visited twice a year. I love this company and in particular I love our techncian. Joey is the best! He does an outstanding job and is very thorough! I am always delighted to see him. He is friendly and kind and I…

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Air Conditioner Maintenance in Salisbury, NC 28147

April 24, 2020

“Drew was very professional and friendly ! Very informative throughout the process. Represents the company well. Thank you !”

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Air Conditioner Maintenance in Spencer, NC 28159

April 24, 2020

“jared was informative and did a great job”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 22, 2020

“Mike was prompt, friendly and knowledgeable”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 21, 2020

“Richard performed routine maintenance on my unit that was put in November 2019 and changed filter. Timely, efficient, courteous service.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 21, 2020

“Mr. Covington was professional in performance of his duties. He was friendly, thorough, and informative while conducting maintenance on my heating & air conditioning system. Upon completion of his task, he ensure that I had no unanswered questions. Although he was focused on his tasked, he acknowledged me as valued customer by keeping me informed…

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Air Conditioner Maintenance in Salisbury, NC 28146

April 20, 2020

“*** I’m not 100% sure I picked the right Mike. If not please change it ? My service is always perfect. Mike does a great job, very friendly and personable. Stout does an awesome job helping me keep up with the maintenance schedule. I don’t know what I’d do without them. I highly recommend using…

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Air Conditioner Maintenance in Salisbury, NC 28146

April 20, 2020

“Mike is a great technician and really knows his stuff about all the equipment offered.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 20, 2020

“On time, courteous, professional, and did good job covering our new normal social distancing.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 20, 2020

“On time, courteous, professional, and did good job covering our new normal social distancing.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 20, 2020

“Service is consistently prompt and efficient. Jeremy is always polite and respectful of my property.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 16, 2020

“As usual we were very pleased with the service tech who came to our home for the downstairs air conditioner and upstairs heat pump. He was on time, courteous, and thorough.”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 16, 2020

“Stout Heating and Air Conditioning, Inc. is an AWESOME company that has the most professional service technicians around! Each visit is pleasant and they strive to do everything they can to help people and in today’s times, that means alot! Our community is blessed to have a business like Stout to serve us and truly…

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Air Conditioner Maintenance in Granite Quarry, NC 28072

April 16, 2020

“Very happy with the service Thank you goes out to Drew.”

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Air Conditioner Replacement in Salisbury, NC 28147

April 16, 2020

“Explained everything thoroughly and were extremely polite and professional young men. Thank you so much!”

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Air Conditioner Maintenance in China Grove, NC 28023

April 15, 2020

“Jeremy was, as always, very friendly, courteous, and professional. A pleasure.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 15, 2020

“Serviceman,courteous, very knowledgeable,friendly and professional.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 15, 2020

“Richard is very professional, courteous, friendly, and competent! You can depend on him!”

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Air Conditioner Maintenance in China Grove, NC 28147

April 14, 2020

“Jeremy was very polite and professional. Answered my questions.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 14, 2020

“Mike was on time for the call, giving us notice that he was arriving. Maintenance was done to the air handler and to the air conditioning unit. Mike was thorough in his inspection and service to the two units. Mike’s service to the units gives us a feeling of security relative to the operation of…

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Air Conditioner Maintenance in China Grove, NC 28147

April 14, 2020

“Jeremy was very polite and professional. Answered my questions.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 14, 2020

“Very nice & polite young man. Sorry cannot remember his name”

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Air Conditioner Repair in Salisbury, NC 28146

April 14, 2020

“We have been having trouble with our AC system when converting from heat to AC as well as it shutting off sporadically. We called and scheduled a service and to have the tech. check a wire we saw with some damage. Mike came out quickly and found the problem right away. We are very thankful…

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Air Conditioner Maintenance in Salisbury, NC 28147

April 9, 2020

“Great job as always”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 8, 2020

“Excellent service, very professional.”

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Air Conditioner Repair in Kannapolis, NC 28083

April 8, 2020

“Pleasure to deal with!! Did quick and great work”

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Air Conditioner Maintenance in Kannapolis, NC 28083

April 8, 2020

“Wonderful service from the Stout team! Jeremy was very knowledgeable and nice.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 8, 2020

“Sorry, can’t remember serviceman’s name, but he was very pleasant and thorough and he did everything carefully. He was fairly tall and a young man–said he had been here before.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 8, 2020

“Very professional service and quality work performed”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 7, 2020

“Mike was very professional during the visit. He stayed outside and made sure he was 6 feet away while letting me know what was done.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 7, 2020

“Prompt and excellent service!”

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Air Conditioner Repair in Salisbury, NC 28144

April 7, 2020

“Unit was frozen. Drew cleaned the filters and said he would be back later this afternoon after the unit thawed out. Always great service from you guys!!!”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 7, 2020

“Jeremy is slways pleasant to work with. Takes his time and does it right.”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 7, 2020

“Really like working with Joey. He is very knowledgeable with our units.”

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Air Conditioner Maintenance in Spencer, NC 28159

April 6, 2020

“Jeremy has been servicing our units for several years and his performance, both personal and professional, has always been exceptional. He has always been prompt, considerate and thorough. Jeremy always makes sure that we are pleased with the maintenance he performed. We couldn’t ask for better service.”

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Air Conditioner Maintenance in Salisbury, NC 28146

April 4, 2020

“Mike was very professional and maintained safe distant during our maintenance. Recommend Mark giving a veteran discount! Truly great personnel working for this awesome company!”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 4, 2020

“Drew called to let me know when he would be here and was very polite. He worked very hard and and left everything clean and in order.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 3, 2020

“Jeremy was very polite and respectable.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 3, 2020

“Drew called 20 minutes before arrival. Was right on time. Did what he needed to do and left. He was polite and kind but came and went as he needed.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 3, 2020

“Mike is top notch in every way! I always request him to service my two H/AC units.”

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Air Conditioner Repair in Salisbury, NC 28144

April 3, 2020

“Fast and thorough. Drew spent a good deal of time diagnosing the problem.”

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Air Conditioner Maintenance in Salisbury, NC 28144

April 2, 2020

“Richard performed the maintenance check on our A/C system. He was very professional and reviewed the system check with me. We have received excellent service from Stout Hearing and Air Conditioning! Thank you!”

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Air Conditioner Repair in Salisbury, NC 28144

April 2, 2020

“Richard Sunding performed checkup on air conditioning unit in a timely manner. Very professional.”

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Air Conditioner Maintenance in Concord, NC 28025

April 2, 2020

“Jeremy is a great person to work with.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 1, 2020

“Stout has been my heating and air condition provider for 23 years since I moved to Salisbury. Everybody from office personnel to service technicians are professional and courteous. Would recommend them very highly for your heating and air needs.”

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Air Conditioner Maintenance in Salisbury, NC 28147

April 1, 2020

“It is always a pleasure to have someone from Stout’s come as you know you are getting quality service with a pleasant technician.”

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Air Conditioner Repair in Salisbury, NC 28146

April 1, 2020

“Mike was very knowledgeable, efficient and friendly!”

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Air Conditioner Maintenance in Salisbury, NC 28147

March 31, 2020

“Jeremy has always been so professional and helpful. He answers all my questions and does his work meticulously. He is an asset to your company.”

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Air Conditioner Maintenance in Spencer, NC 28159

March 31, 2020

“Service was completed very professionally.”

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Air Conditioner Maintenance in Cleveland, NC 27013

March 31, 2020

“He informed us what he did, what he found”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 31, 2020

“Have been with Stout for 5 years. They have never disappointed. GREAT company and customer services.”

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Air Conditioner Maintenance in Salisbury, NC 28147

March 27, 2020

“Jeremy was very knowledgeable and professional.”

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Air Conditioner Repair in Mount Ulla, NC 28125

March 27, 2020

“Freaking awesome guys!! Sunday morning service call.Thx a boatload.”

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Air Conditioner Repair in Salisbury, NC 28144

March 27, 2020

“Mike was very friendly and efficient in assessing the problem and fixing it. Good representative of the Stout brand.”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 26, 2020

“Richard did a great job today. He is so nice and polite. He did a thorough job of checking out my system. I feel good knowing my system is ready for the summer.”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 25, 2020

“Thanks! You service 2 houses for me and the guys are knowledgeable and so nice. Also, Lori, Anna and all are very helpful and kind.”

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Air Conditioner Repair in Salisbury, NC 28146

March 23, 2020

“Great!”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 21, 2020

“Friday evening,5:30PM, A/C not working, technician came within 20 minutes, and diagnosed the problem. Un fortunately won’t be repaired until Monday, as needs extensive work. But, we are way ahead of the curve now. Great company, been with them for 8+ years, and never disappointed.”

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Air Conditioner Maintenance in Salisbury, NC 28147

March 19, 2020

“Great service. Trusted company and technician.”

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Air Conditioner Repair in Rockwell, NC 28138

March 18, 2020

“Drew was very professional, friendly, and efficient. Great service! I’ll recommend Stout to all my friends and family!”

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Air Conditioner Maintenance in Landis, NC 28088

March 17, 2020

“My husband and I have received nothing less than top notch service from the personnel at Stout Heating and Air Conditioning. The office personnel are so courteous and helpful. We highly recommend Stout to anyone for their heating and air needs.”

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Furnace and AC Maintenance in Woodleaf, NC 27054

March 16, 2020

“Mike does a great job. Answered lots of questions and help me with thermostat programing”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 16, 2020

“Richard checked out each AC unit in a professional and timely manner.”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 15, 2020

“I have been a customer over 20years. They have great prices and customer service! Mike always does a great job!”

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Air Conditioner Maintenance in Salisbury, NC 28147

March 12, 2020

“we have always been extremely pleased with Ricchard Sunding. he is professional and personable and we appreciate what he does.”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 11, 2020

“Always does a great job, very professional.”

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Air Conditioner Maintenance in Mooresville, NC 28115

March 10, 2020

“Always professional and trust the work that is done. I would recommend to anyone. Thanks”

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Air Conditioner Repair in China Grove, NC 28023

March 9, 2020

“Jeremy always provides great customer service. Glad he is part of your team.”

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Air Conditioner Maintenance in Salisbury, NC 28147

March 9, 2020

“Have always had respectful and knowledgeable maintenance technicians service our unit. They seem to go the extra mile to ensure our system keeps running optimally for a nice long time.”

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Air Conditioner Maintenance in Salisbury, NC 28146

March 6, 2020

“Mike Sides came to check our air conditioning unit. He spent a lot of time doing a thorough test of our unit to make sure that all parts would be running efficiently. He was friendly, polite and answered all questions that we had. Couldn’t ask for a better technician. We have a lot of trust…

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Air Conditioner Replacement in Salisbury, NC 28144

March 6, 2020

“We appreciate the promptness of appointment and the whole team approachStout offers”

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Air Conditioner Maintenance in Salisbury, NC 28144

March 5, 2020

“Excellent”

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Air Conditioner Maintenance in Granite Quarry, NC 28072

March 3, 2020

“Mike, did an excellent job for us. He is thorough and business oriented. We are very pleased with Stout Heating and Air. Thank you for a job well done.”

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Air Conditioner Maintenance in Salisbury, NC 28146

March 3, 2020

“On time and very pleasant.”

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