Testimonials – Air Conditioning Articles
“Jeremy was on time, professional and very knowledgeable. We highly recommend Stout Heating & Air.”
Continue Reading“Jeremy is a very nice and knowledgeable person. He completes my maintenance in a timely manner. He has also taught me so much about how to effectively use my system that I never knew. I feel so much better about everything because of his help and concern for me as a Stout customer. Thank you…
Continue Reading“Very pleased”
Continue Reading“Very professional service at a reasonable price. Service call placed mid morning and service completed within 24 hours.”
Continue Reading“Chad is very professional, knowledgeable and courteous!”
Continue Reading“Drew is very professional and has manners any mother would be proud of. Did a great job and very efficient. Will be asking for him with future maintenance”
Continue Reading“Your company has been a pleasure to deal with. Jeremy responded quickly to our call and repaired our unit. He is polite, professional and informative. Thank you for such excellent service.”
Continue Reading“Jeremy arrived exactly on time and efficiently performed the needed work. He was cheerful, polite, and professional. I am thankful for such dependable service!”
Continue Reading“Richard did a good job as always with Stout employees. They wear shoe covers are professional, and explain what is needed and what done. always satisfied with Stout Heating and Air services”
Continue Reading“I was very satisfied with the service I received. Especially with the quick response on a leaking coil.”
Continue ReadingAlex was very courteous, professional and helpful in getting everything fixed and suggested enhancements that should help with unit life and utility bills.
Continue Reading“I have a service contract and came in from church on Sunday to a hot house. Fan was running … no cooling. Called your service. Alex called, asked about the problem and said was on his way over. He arrived in about 20-25 minutes and said he thought he could get it going. He had…
Continue Reading“My air went out,Mike Lippard came to service, compressor died. Ryan Stout came brought portal air until I could get new one installed. Chance Reading and Sam Kincaid installed new unit,did a great job and very professional. I was greatly impressed with all 4 young men.Thank for such good service.”
Continue Reading“Had an emergency late afternoon on Friday. Mark came out almost immediately and took care of the problem, then came out again Saturday for a different issue. First class service! Calm Holdings, LLC”
Continue Reading“Always excellent”
Continue Reading“Alex was great.Thank you for fast and couteous service.”
Continue Reading“Stout has always helped us with fast friendly service. Came back from vacation with ac not working, they had me going the same day. Thanks for always being there”
Continue Reading“Can't thank you guys enough, Professional support is all 1 could have asked for and went well beyond the the call of workmanship..”
Continue Reading“Thanks to all who had a part in ordering and installing the new heat pump which is working great in this hot weather. The three guys (Chance, Carson, and Jonathan) who came to the house and tackled the challenging installation were very efficient and courteous. Ryan did a good job communicating with me. Thanks to…
Continue Reading“Issue from AC unit for 3 years – other companies had several solutions without resolution- Stout AC was able to find the issue & provide a solution. Everyone is very professional and polite. Stout Heating & AC will have all my business.”
Continue Reading“Stout has been wonderful to work with both times we've needed to use them for AC repair. Today they had their technician out within a few hours of us calling and he was able to get our AC back up and running quickly. Everyone I've dealt with has been nice , reliable, and explained things…
Continue Reading“Installation techs did a good and professional job installing a replacement A/C and gas furnace system.”
Continue Reading“Alex, was very professional and very quick in diagnosing the problem. The A/C was up and running in a very short time after his arrival.”
Continue Reading“Corey and Bobby were great!! They installed the ac very quickly. They deserve a raise!!! We hardly knew they were here. Super clean, fast and friendly!! Thank you guys!!”
Continue Reading“Your crew arrived on time today as arranged. They were installing a heat/air unit, replacing the original that came with the home. They were professional and courteous. Explained the process as they went. Installed a new thermostat and instructed me on how to use, not only the air, but the heat in the future. Cleaned…
Continue Reading“He was very professional and he felt like he found the problem and he did what needed to be done. After he left, I noticed a small leak and he immediately came back and fixed the problem. I have an old system and am looking forward to the new one. I am very pleased with…
Continue Reading“Mike came to take care of our issue, which he did in a very timely and professional manner. We have only been in this house for a few months, so it was his first time here. We moved from Proctor Drive in Salisbury after 22 years. We have known Mike for many years and he…
Continue Reading“We had a great visit from Alex. He fixed our AC and we were afraid it would need to be replaced. Alex explained every detail on what was wrong, how to know if it happens again, and made sure everything else was still in good condition. After he completed the job he stuck around to…
Continue Reading“Mike is very personable and professional. He fixed our A/C very quickly and efficiently. Very prompt response from scheduling. Thx”
Continue Reading“I was thrilled to get an opening as quickly as I did. Chad was pleasant and professional. He's obviously knowledgeable and took the time to explain the work done and patiently answered some questions. I have used Stout ever since I moved here and have recommended Stout at every opportunity. Chad's service guarantees my referrals…
Continue Reading“Mr. Mauldin educated me more on the way the air conditioner drained excess water from the unit. How and why questions answered perfectly. Very much appreciated!”
Continue Reading“Mike was right on time. He has been here before and analyzed the problem and fixed it in no time. I have used Stout for many years and have always been pleased with their service”
Continue Reading“Solved my problem in no time. Excellent service from Jeremy as all other servicemen with Stout.”
Continue Reading“These people are top notch, their customer service is the best in the county. Mike came out for a problem I was having and found it was a simple issue that the drain was not draining properly. Very thankful that all that was wrong with my system. Mike checked out the unit really good and…
Continue Reading“I called over the weekend during a heat wave and I am not a membership or returnee customer so I understand that it took a day to get an appointment scheduled. But once I did Chad was great. Showed up promptly during the window of time and called ahead to give me a heads up…
Continue Reading“Excellent customer service. Very satisfied!”
Continue Reading“I couldn’t ask for anything better with Stout and Alex. Alex was very proficient and knowledgeable. He told me everything he had done and the condition of my equipment, answered all questions I had and showed me a few things that I wanted to know how to do. I’m so very happy I now have…
Continue Reading“Drew was, as always, very professional, knowledgeable, and courteous. He diagnosed and fixed the problem quickly.”
Continue Reading“Once again, the team arrived as scheduled. I was told what they would be doing and started their work. Other than an occasional “thump” and “bump,” they seemed to work effortless. Everything was checked before they left and I was satisfied. I have always relied on Stout for my HVAC concerns and will continue to…
Continue Reading“As a new resident to Salisbury, I called Stout HVAC based on the many positive reviews that are posted when our AC stopped working. They were able to send a technician, Richard Sunding, in a very timely manner. He diagnosed and found our issue quickly. He also continued to check out the rest of the…
Continue Reading“It is always a pleasure to see Richard Sunding, whose work is outstanding! I am grateful for my Stout Heating & Air-installed Trane gas pack, with its warm heat and cold AC! Richard services it carefully, and I know I can depend on him and your staff if any needs arise. Many thanks!”
Continue Reading“I reported my AC out at approx. 4 pm. It was back in service approx. 5.30 pm. Blown capacitor probably caused by last night’s storm. Thank you for quick service.”
Continue Reading“Always a great experience! The team at Stout is always on top of their game.”
Continue Reading“Brian and James worked really hard and were here most of the day to install our new air unit. It was a very hot day but they just kept going. They were great!”
Continue Reading“Friendly, professional, and knowledgeable service. Richard took the time to do it right.”
Continue Reading“Installation technicians were great! Very polite and took the time to answer all of our questions. Scott and Will are awesome! Highly recommend Stout Heating and Air!”
Continue Reading“Chad called to give his eta and upon arrival was very friendly and professional. After checking my unit, he told me what was wrong—showed me pictures of the problem. He advised me of an approximate cost of the repair. He even discussed the possibility of my needing a new unit-not as a sales person but…
Continue Reading“Outstanding! Techs were on time and very professional and courteous. Overall service was great!”
Continue Reading“On time and courteous.”
Continue Reading“Jeremy showed up on time this morning. It was his first trip to our house. Once I oriented him to where the major components of the heating system were, he went straight to work. The system was working properly, and all he needed to do was to change out our Hepa filter near the air…
Continue Reading“Had to call weekend repair number on Saturday, May 13. Thermostat set on 74… 79 inside temp. Said technician would call. Within 15 min. Mike Lippard called. Told him issue; he asked if fan was running; I answered “yes” he said he could probably get it running again abs with be here in 20 minutes.…
Continue Reading“Alex did a great job analyzing a problem with the air conditioner while here on a regular maintenance visit — a fried part and bad surge protector. He ordered the parts that day and 2 days later was back to put them in. — a little quicker than it could have been, so we have…
Continue Reading“We are PMA customers of Stout's & highly recommend them. They have consistently been pleasant, efficient & on-time! I rarely choose to write a review; Stout has earned it.”
Continue Reading“Always a pleasure; since initial install and ongoing service, we’ve counted on Stout for all our HVAC needs and they haven’t let us down. Very knowledgeable team of professionals who do the job right at our home and super sweet team in the office who are always helpful when we call! 5 stars every time!”
Continue Reading“Mike Lippard provided excellent service. He is very courteous and professional. He is the BEST!”
Continue Reading“Professional, courteous, great employees.”
Continue Reading“Scott & Will did a great job! They know what they’re doing! Thanks to Brett Graham for helping us figure out what we needed. Thank you all at Stout’s Heating & Air Conditioning.”
Continue Reading“Chad was very professional and courteous.”
Continue Reading“Drew called to let me know he was coming which was very helpful.He went right to work. After he was finished he told me everything was in working order for the summer months. Having maintenance done twice a year since Stout has initiated it I’ve never had to call for a repair.”
Continue Reading“Mike let us know he was here for the service visit. He performed the work and then let us know how well the system is working. Mike has been very good with our service visits.”
Continue Reading“Service was professional and thorough.”
Continue Reading“This was our first experience with Stout, and we were very pleased. Jeremy explained everything, and took time to make sure we were satisfied. Thank you, and we will be using you again in the future!”
Continue Reading“Absolutely wonderful service! Great communication from office and technician (Chad) and efficient, friendly interaction. I’ve been a Stout client since 1990 and wouldn’t dream of using any other vendor.”
Continue Reading“Absolutely wonderful service!”
Continue Reading“These guys were outstanding. We had our furnace replaced and they were very professional and efficient. Not an easy job with the dynamics of our house. Scott, Will, Chance and Sam are a great crew!”
Continue Reading“Demonstrated professional knowledge and care while working my cottage. Provided supplemental overnight air conditioning while system was being installed. Cleaned up well. Very nice experience.”
Continue Reading“I can tell that Chad loves his job; and did a great job. He had nothing but praise for the company and his co-workers.”
Continue Reading“Courteous and friendly.”
Continue Reading“Professional service.”
Continue Reading“Called Anna and tech was dispatched that afternoon. Both Anna and tech were very good, credit to Mark’s business.”
Continue Reading“A big Thank You to the install team at Stout for the professional install of my new heating and air conditioning system. You guy’s did a great job! Thanks Chance, Sammy, Scott, William and Brett.”
Continue Reading“Jeremy has been to my house a few times for PM and repairs. He’s always wearing a smile and is enjoyable to talk to, explaining every step of what he’s trying to get done for you along the way. Keep up the great work, Jeremy, and thanks for everything, Stout Heating & Air team.”
Continue Reading“Richard Sunding’s work is always superb! He is a terrific communicator and technician who works hard and answers questions cheerfully. I am confident that my house will be warm in the winter and cool in the summer, thanks to the Trane gas pack I purchased from Stout Heating & Air, carefully maintained by Richard! Much…
Continue Reading“Installers were professional and worked quickly to replace our system.”
Continue Reading“Jeremy has always provided exceptional service despite his bad attitude (just kidding!). Honestly he is the best technician you have dispatched to my property the entire time I have used your service. He is highly professional, knowledgeable and always willing to answer my questions and address my concerns. Please give him a $$ bonus for…
Continue Reading“As always Stout service and people are the greatest. They preformed a complete furnace and air conditioner replacement in a day and a half!”
Continue Reading“STOUT HVAC thank you for your continuous service, Joey thank you for always taking excellent care of my AC unit. Appreciate you guys and your excellent service!!!”
Continue Reading“As always – courteous, thorough, quick service of outside Trane unit. Reviewed notes with us.”
Continue Reading“Professional prompt service. I have been using Stout going on 20 years.”
Continue Reading“Mr. Lippard was courteous and professional. He was at my home to replace a motor, and noticed that the coils were dirty and he actually cleaned them!!!! In today’s “lazy” work force, and there’s hardly no such thing as Customer Service, I take my hat off to Mike for doing this. Thank You!”
Continue Reading“Professional, efficient, comprehensive and considerate.”
Continue Reading“Stout Heating and Air is a top rated company and well deserves it!! All the techs that have come out for a problem we were having, have been knowledgeable, efficient, friendly, and genuinely cared about the work they preformed. I could not recommend a better company!”
Continue Reading“The service appointment was done in the time frame which Lori outlined to me when I called to request service on our a/c unit. Drew arrived shortly after his notification and was polite and courteous. He inspected the unit, diagnosed the problem and performed the repair in a timely manner.”
Continue Reading“Good service and repair. We also had Brett Graham come out at the same time to inspect out complete A/C and give us a quote on a new system and he went over everything with us including the breakdown of payment if we financed. I am impressed with the technicians, especially Brett, the after hours…
Continue Reading“Awesome service!!!”
Continue Reading“very professional our entire home is cold they replaced, inside unit…outside unit…duct under house…had to modify the inside area for heat box, my wife and I are very pleased job well done”
Continue Reading“Jeremy and Ryan have been great with any issue we have had with our AC system! We really appreciate the quick response they've had to anything that we have needed. Our system was a mess before they came and fixed it and we are so thankful for all the hard work they've done!”
Continue Reading“Great guy. Very pleasant and explained problem. Lucky to have him as an employee.”
Continue Reading“Excellent service. Very happy with the results. Wonderful crew. Thanks to all who worked so hard.”
Continue Reading“Drew was on time and efficient in finding problem with AC. The unit is working better now. Very professional.”
Continue Reading“The service was great. We have use Stouts for years. They always do excellent work at a good price.”
Continue Reading“Joey was very nice and professional.”
Continue Reading“You provided prompt and professional service during a very busy time of the season. Drew was very informative on the subject matter. He watched the video of my unit "acting up" and jump right to the problem. Thanks!!!”
Continue Reading“Performed the maintenance check in a timely manner. Nice, professional!”
Continue Reading“Is always on time give a great service and explain with details the problem”
Continue Reading“Awesome came early Sunday morning when AC quit working on a 95+ day. Fixed in less than 10 minutes.”
Continue Reading“Joey was very professional and did a great job.”
Continue Reading“Friendly staff!”
Continue Reading“Friendly staff”
Continue Reading“Mike came to our house and had our problem fixed in just a couple of minutes. Grateful he could come out the same day we called and had the part he needed already on his truck. We didn't have to last long without A/C in the heat of summer!”
Continue Reading“Performed maintenance and explained any needed replacements. Very knowledgeable and professional.”
Continue Reading“Mike cared about my concerns. Rare these days. Thanks Mike”
Continue Reading“Mike cared about my concerns. Rare these days. Thanks Mike”
Continue Reading“I called at 9 am, they were here by 11 am. Friendly, fast, efficient service and they repaired my air conditioner where another company failed the previous day. I have used them 3 times now and made a mistake going with another company because they came up in Google and had good reviews. I won’t…
Continue Reading“Mike did a great job. Left no stone unturned.”
Continue Reading“Joey Charleston is a great technician & an even better person. He was kind, efficient, explained anything we weren't sure about and has my air conditioning unit back in the 70's.”
Continue Reading“Joey did his usual great job!!”
Continue Reading“Excellent job! On-time Fast & reliable! Diagnosed the problem & repaired the problem quickly. Also checked an additional system!”
Continue Reading“Excellent service, reasonable price. Have used you for years and always has been satisfied with your service.”
Continue Reading“Our A/C was not cooling and called for service after hours. The after hours call was handled efficiently and a service technician arrived with 30 minutes. Drew found the problem within 2 minutes after arrival, replaced the part and was on his way within 15 minutes. Great customer service!”
Continue Reading“Took about 15 minutes to arrive after the call. Very courteous and fix the problem quickly. Never had any problems with Stout.”
Continue Reading“Very professional. And fast.thanks again”
Continue Reading“Technician (Jeremy) was prompt and explained annual maintenance checks. He also checked out where an animal (possible grey Fox) had tried to crawl into outside duct. No major issues found and I am confident our system is ready for any weather.”
Continue Reading“Came a day earlier than expected Very nice and thorough. Thank you Mike”
Continue Reading“Drew did a great job. He new just what to do. Thank you very much.”
Continue Reading“Jeremy did a thorough job and was extremely polite and efficient. We were very pleased and will definitely call Stout in the future and refer them to others. Quick, efficient service.”
Continue Reading“Richard came out in extreme heat and climbed up into the attic. Then had to go out into the heat as well to work and after he finished he explained what he had done and why. I was very appreciative.”
Continue Reading“Very knowledgeable and answered all of my questions so that I could properly make the right decisions. Very professional and courteous.”
Continue Reading“Always a pleasure!”
Continue Reading“Very professional service .”
Continue Reading“Fast, friendly & fair. Very pleased. Richard was extremely helpful & thorough.”
Continue Reading“Richard always seems to be the one to come service our unit and he is always quick and thorough. Job well done every time”
Continue Reading“Richard was on call. As always friendly and helpful. Fixed our problem in no time.”
Continue Reading“Mike has serviced our units for several years. He is courteous and always very friendly.”
Continue Reading“Richard was great; prompt, quick, and to the point. I’d like to know, since we bought the full maintenance program, what will be covered in this situation. I paid $95.23 today. He had to order a new fan, perhaps a motor.”
Continue Reading“Outstanding service”
Continue Reading“Mike is awesome. Always on time and does a great job.”
Continue Reading“Richard was outstanding”
Continue Reading“Very quick response! Drew was able to quickly identify and fix the problem.”
Continue Reading“Excellent service, friendly technician. Very professional”
Continue Reading“The electricity stooped for 8-9 hours—this stopped the AC–but not anything else in the house. Technician worked until it was restored!!”
Continue Reading“Really took care of us! This is why we use Stout!”
Continue Reading“Mike was prompt and honest in his appraisal of the issues. Older equipment is in need of replacement.”
Continue Reading“Was very professional. And polite. Will use again.”
Continue Reading“Jeremy( HAVAC System Tech.)is always positive(even when delivering bad news about our AC). Jeremy is very professional and customer oriented. We continue to be amazed at his knowledge and his stellar work. Thanks Jermey for solving our HVAC issues and thanks go to Stout for providing us with such a excellent HVAC Sevice Tech. Chris…
Continue Reading“Even after hours the service was quick and efficient. Jeremy was very pleasant and got things cooling quickly!”
Continue Reading“Great customer service and quick response time. Thank you for helping me out.”
Continue Reading“Jeremy was very nice and did a great job!”
Continue Reading“Drew arrived promptly as scheduled. He was very polite and professional. I have always been pleased with Stout Heat and Air.”
Continue Reading“Professional honest”
Continue Reading“Excellent service tech !!”
Continue Reading“Joey diagnosed the problem as soon as I explained the noise coming from the unit. He quickly confirmed his diagnosis and made the repair. Joey was also very friendly and courteous. We appreciate such great service.”
Continue Reading“Fast friendly service. Using Stout for years and I continue to recommend their services.”
Continue Reading“Jeremy did FANTASTIC WORK. He was super courteous and super professional! Combined with a great personal touch.”
Continue Reading“Jeremy was prompt and very friendly. I explained what my A/C was not doing and he knew how to repair the issue. The repair was very fast and am a happy customer.”
Continue Reading“Prompt. Professional. I loved all the info sent up front advising technician was on his way. Lots of info on what to expect and the credentials of technician. Drew was super friendly and polite and knowledgeable. A++ service! Highly recommend Stout!”
Continue Reading“I am pleased with the work that was done”
Continue Reading“We have been using Stout for our service for many years now. When it was recently determined we’d have to replace our current unit we decided to have Stout do that as well. The guys that came out to install the unit were very courteous and pleasant to deal with. They ran into some unexpected…
Continue Reading“Joey is always smiling and happy. We have never had a problem with any of your techs. Thank You”
Continue Reading“Jeremy did a really great job and he was very nice and professional. He really cares about doing his work with integrity. The repair job my my ac unit was a real pain but he made it happen happen.”
Continue Reading“Joey is a fine Service Tec. Know what he's doing. Requested his services on every service job we have.”
Continue Reading“Very satisfied”
Continue Reading“Very professional and friendly.”
Continue Reading“Very knowledgeable and gets service done through and quick”
Continue Reading“Very friendly, great job!”
Continue Reading“Professional. Great job!”
Continue Reading“Good Tech , Quick to find the problem and repair.”
Continue Reading“Excellent service”
Continue Reading“Thank you Joey! Excellent services provided for annual maintenance of heating and air units. Reinforced cap on outside hut where caulk worn loose. Always know quality and professional services are achieved.”
Continue Reading“Professional. Great job!”
Continue Reading“Great guy to work with, very friendly, polite, and professional.”
Continue Reading“Stout has been our heating and air go to company since 2000 ( when we moved here). They were referred to us by a new work friend and it was the best referral we ever got. Thank you all for your trustworthy service. ? And thank you Drew, for a great job today ?”
Continue Reading“Our air conditioner stopped working in the heat of mid June. I called the office on Tuesday morning, Jeremy came right after lunch on Wednesday, and got it all fixed! Thank you so much! You all are the best!!!”
Continue Reading“I have been looking for three weeks to find someone to come out and check my air conditioning unit. I was met with they don't service the area or I was wait listed 2 weeks or more. I found Stout on the internet. I believe Anna was her name. She was able to send a…
Continue Reading“He checked the unit and added 1 pound of refrigerant. He was patient and will to explain the fix.”
Continue Reading“Quick, efficient and explained everything very well”
Continue Reading“WOW! Superb service – and so fast. I called at 7:30am this morning and by 8:30am technician was here and unit was repaired up and running by 9:00am! I am so impressed with their service – and would highly recommend again and again! Thanks for the great work!”
Continue Reading“Jeremy arrived on time after short notice on a very hot day. Got the repair done quickly and explained exactly what was done. Stout is a great HVAC company. Highly recommend.”
Continue Reading“He checked it out good. Could not a problem but it started cooling again. Thank you”
Continue Reading“Richard always does an excellent job when working on our A/C and heating systems; he is thorough and his customer service is outstanding. He is always prompt and lets us know about any issues we may be having with our HVAC. Everyone at Stout is always very pleasant to work with and we never have…
Continue Reading“Jeremy was friendly, polite and efficient as always. We’ve been dealing with Stout for years, and have maintenance agreements; we’ll be coming back for years more. Many thanks for taking care of our heating and air.”
Continue Reading“Drew shared all of the information with us and made us aware of everything along the way. We appreciated the prompt visit.”
Continue Reading“Drew did an excellent job checking our air-conditioning system out. He was very courteous and nice and knowledgeable of what he was doing. We would like to get set up on a service contract every six months. Thank you for the good service and have a good day.”
Continue Reading“Mike is a very capable, knowledgeable and personable individual and your company is fortunate to have him.”
Continue Reading“Mike arrived promptly and expeditiously diagnosed the reason for the malfunction in a capable manner. He had the unit cooling again within a short time. He was courteous and professional at all times. Very good experience!”
Continue Reading“Joey was awesome! We will request him next time!”
Continue Reading“Fast, efficient, courteous”
Continue Reading“Fast, efficient, courteous”
Continue Reading“Drew was very prompt in arriving, gave us an explanation of what was needed to be replaced and why, and worked efficiently to get it completed. We thank him for a job well done!”
Continue Reading“He knew what he was doing and got right on it. He did a great job. Very professional.”
Continue Reading“Our Serviceman Jeremy is Awesome He arrived on Time and found our Problem and fixed it in minutes. ThankYou Stouts for Being our Heating and Air Company we Appreciate Each of You! God Bless You All”
Continue Reading“They came out quickly and repaired my AC. Mike was a very nice guy as well!”
Continue Reading“Mike was really nice did a great job servicing my unit highly recommend stout heating and air”
Continue Reading“Excellent service and communication”
Continue Reading“Regular scheduled service, on time, went right to work. Well mannered and courteous.”
Continue Reading“Quick Professional Thorough Good sense of humor”
Continue Reading“He did a fine job and hope our units are now in better running shape and will run longer and better”
Continue Reading“Always a pleasure doing business with you. Joey has been to our home many times and is always friendly and professional and does a great job maintaining our air conditioner.”
Continue Reading“They did a great job installing a new A/C unit.”
Continue Reading“On time very professional”
Continue Reading“Mike Lippard came out to the house, on time and professional demeanor. He efficiently worked to diagnose the issue, and was able to correct it in about an hour. Prompt, professional and friendly service I can trust. I couldn't have asked for a better experience. I will recommend Stout to my family and friends from…
Continue Reading“The service repair tech was cery informative and thorough. He let us know about all our options so we could make a decision on our services.”
Continue Reading“Drew did an excellent job checking our air-conditioning system out. He was very courteous and nice and knowledgeable of what he was doing. We would like to get set up on a service contract every six months. Thank you for the good service and have a good day.”
Continue Reading“Rick has always done a great job. Between the time I called and his arrival couldn’t have been 20 minutes. A simple part replacement and he was done! Thank you Rick!”
Continue Reading“We cannot thank you enough! Fast friendly service. We will be calling Stout for future service.”
Continue Reading“Drew was on time and did a fantastic job with our spring maintenance. Stouts HVAC has always had exceptional employees with great knowledge. The office staff is always very helpful also.”
Continue Reading“Technician was prompt, professional, and courteous. I couldn’t have asked for a better job.”
Continue Reading“Technician came a day earlier than initially promised. Very polite and he knew the problem right away!”
Continue Reading“Great employee. Very knowledgable and professional. Was in and out quickly with problem solved. Thanks”
Continue Reading“This was the best experience, from our initial diagnosis from Jeremy to option review with Ryan then install with Cory. What a great company with top notch employees.”
Continue Reading“Always professional and thorough. Jeremy has kept our HVAC system running perfectly for years!”
Continue Reading“Jeremy was very professional. Identified the problem and made the repair in less than 1 hour. Thanks.”
Continue Reading“Jeremy conducted our spring service with the usual demeanor and professionalism that we’ve grown accustomed to from him. He’s a genuine credit to your company.”
Continue Reading“Jeremy was very professional and very polite also very knowledgeable, he had us up and running in no time, thanks Jeremy!!”
Continue Reading“Excellent service as always!”
Continue Reading“Received email and call prior to Drew’s arrival. He was courteous and completed the work without requiring supervision.”
Continue Reading“I am always satisfied with Stout’s service.”
Continue Reading“Jeremy was on time as promised and performed our PM in less than perfect weather conditions. Thanks”
Continue Reading“Many thanks to all the staff members who have helped me with the purchase, installation, and maintenance of my new HVAC system! Richard Sunding repaired my old unit last spring, giving me time to research the options for a new system. He did an excellent job on the first annual checkup. Everybody has been terrific,…
Continue Reading“Richard always does a fine job….First class service by a good company”
Continue Reading“It took hardly any time for the service call to be addressed and for the repairs to be completed.”
Continue Reading“I love Stout Heating and Air , you guys are awesome I glad that I am a Priority Customer with your company”
Continue Reading“Stout always is fantastic with their service I love being a priority customer”
Continue Reading“I called Stout at 4:30pm, 30 minutes before closing on a Friday. I would never call someone that late but we only realized then that our AC wasn’t working correctly and we have a new baby at home. With high temperatures forecasted over the weekend, Stout immediately looked for a technician to come to our…
Continue Reading“Drew is the Best!!! I recommend Stout to everyone in the area!!! A quality company for sure”
Continue Reading“Jeremy was very thorough and patient. My husband stood outside and “chit chatted” with him the whole time he was there completing the maintenance on our air conditioning unit. He also made sure to place a call to the office re having someone come out and give estimate on replacing a unit in our garage.”
Continue Reading“Richard was so friendly. He did a great job servicing our air conditioner. He is very professional. I would recommend Stout Heating & Air to our family & friends.”
Continue Reading“Very friendly and informative!! A pleasant guy”
Continue Reading“Joey was great as usual. It gives us comfort and confidence that our units are being well taken care of with him.”
Continue Reading“Called yesterday and they were here this morning on time. Jeremy was an outstanding tech and provided the most professional customer service I have received from any company in a long time. The ladies in the office were outstanding to deal with and got my family taken care of very quickly. Thank you stout for…
Continue Reading“Mr Sunding was polite and explained in a professional manner what he had accomplished.He also showed me a water leak which needed repair. h”
Continue Reading“I feel confident that when it’s time to switch on the air conditioning, I’m set and ready to go. Joey was professional and wearing a mask for safety . Thank you.”
Continue Reading“Jeremy is a pleasure to have visit, very personable, yet efficient in doing service. Fixed what would have been a problem before it was. Thank you.”
Continue Reading“The service technician arrived at the scheduled time and spent about 45 minutes thoroughly checking our cooling system to see that it’s ready for summer season.”
Continue Reading“I highly recommend Stout Heating and Air! I had an emergency call Sunday night and they were at my home within an hour. Drew was very professional and polite. Job was done quickly and I had him come back out two days later for maintenance call I signed up for with Stout. They are wonderful!”
Continue Reading“Excellent service.”
Continue Reading“Mike was very pleasant and professional. Thank you.”
Continue Reading“Reception staff is always courteous and helpful getting a service call setup when we need help or maintenance. Jeremy has performed a lot of the work and maintenance on our air conditioning system over the years and every time he does a fantastic job. His work always resolves our issues and he explains exactly what…
Continue Reading“We’ve been using Stout Heating & Air for years. We’ve been pleased with everyone from the office staff to the service personnel. Everyone is pleasant to work with and provide prompt and courteous service.”
Continue Reading“Jeremy arrived on time and performed the spring checkup of our 2 systems with no problems.”
Continue Reading“Great Service I am truly blessed to have found Stout Heating and Air and my service repair man Mike Lippard thank you.”
Continue Reading“Mike does an outstanding job”
Continue Reading“My boy, Jeremy, did his usual amazing job!!! Thank you.. ♥️♥️♥️♥️”
Continue Reading“very professional – and do excellent work”
Continue Reading“Very thorough. Great job.”
Continue Reading“Very courteous and thorough”
Continue Reading“Mike was very friendly and very efficient. Thank you Stout for all you do.”
Continue Reading“Always good people!!”
Continue Reading“Stout employees are the most knowledgeable professional, courteous and just plain nice. I would recommend Stout Heating and Air to anyone needing service. Thank you to all..”
Continue Reading“I always ask for Joey to do our maintenance because he is very reliable and friendly. I have never had any issues when he is finished with the job. He is an awesome person and your company is as well. Thank you very much, Tom Kohler”
Continue Reading“They have always ask for information/opinion before beginning work. Prompt, quick and reasonable rates. Thank you Drew and Richard”
Continue Reading“Jeremy is always very thorough. We appreciate him and his friendly service. He represents Stouts very well.”
Continue Reading“Very satisfied.”
Continue Reading“We have been with Stout for a number of years and we are visited twice a year. I love this company and in particular I love our techncian. Joey is the best! He does an outstanding job and is very thorough! I am always delighted to see him. He is friendly and kind and I…
Continue Reading“Drew was very professional and friendly ! Very informative throughout the process. Represents the company well. Thank you !”
Continue Reading“Mike was prompt, friendly and knowledgeable”
Continue Reading“Richard performed routine maintenance on my unit that was put in November 2019 and changed filter. Timely, efficient, courteous service.”
Continue Reading“Mr. Covington was professional in performance of his duties. He was friendly, thorough, and informative while conducting maintenance on my heating & air conditioning system. Upon completion of his task, he ensure that I had no unanswered questions. Although he was focused on his tasked, he acknowledged me as valued customer by keeping me informed…
Continue Reading“*** I’m not 100% sure I picked the right Mike. If not please change it ? My service is always perfect. Mike does a great job, very friendly and personable. Stout does an awesome job helping me keep up with the maintenance schedule. I don’t know what I’d do without them. I highly recommend using…
Continue Reading“Mike is a great technician and really knows his stuff about all the equipment offered.”
Continue Reading“On time, courteous, professional, and did good job covering our new normal social distancing.”
Continue Reading“On time, courteous, professional, and did good job covering our new normal social distancing.”
Continue Reading“Service is consistently prompt and efficient. Jeremy is always polite and respectful of my property.”
Continue Reading“As usual we were very pleased with the service tech who came to our home for the downstairs air conditioner and upstairs heat pump. He was on time, courteous, and thorough.”
Continue Reading“Stout Heating and Air Conditioning, Inc. is an AWESOME company that has the most professional service technicians around! Each visit is pleasant and they strive to do everything they can to help people and in today’s times, that means alot! Our community is blessed to have a business like Stout to serve us and truly…
Continue Reading“Very happy with the service Thank you goes out to Drew.”
Continue Reading“Explained everything thoroughly and were extremely polite and professional young men. Thank you so much!”
Continue Reading“Jeremy was, as always, very friendly, courteous, and professional. A pleasure.”
Continue Reading“Serviceman,courteous, very knowledgeable,friendly and professional.”
Continue Reading“Richard is very professional, courteous, friendly, and competent! You can depend on him!”
Continue Reading“Jeremy was very polite and professional. Answered my questions.”
Continue Reading“Mike was on time for the call, giving us notice that he was arriving. Maintenance was done to the air handler and to the air conditioning unit. Mike was thorough in his inspection and service to the two units. Mike’s service to the units gives us a feeling of security relative to the operation of…
Continue Reading“Jeremy was very polite and professional. Answered my questions.”
Continue Reading“Very nice & polite young man. Sorry cannot remember his name”
Continue Reading“We have been having trouble with our AC system when converting from heat to AC as well as it shutting off sporadically. We called and scheduled a service and to have the tech. check a wire we saw with some damage. Mike came out quickly and found the problem right away. We are very thankful…
Continue Reading“Great job as always”
Continue Reading“Excellent service, very professional.”
Continue Reading“Pleasure to deal with!! Did quick and great work”
Continue Reading“Wonderful service from the Stout team! Jeremy was very knowledgeable and nice.”
Continue Reading“Sorry, can’t remember serviceman’s name, but he was very pleasant and thorough and he did everything carefully. He was fairly tall and a young man–said he had been here before.”
Continue Reading“Very professional service and quality work performed”
Continue Reading“Mike was very professional during the visit. He stayed outside and made sure he was 6 feet away while letting me know what was done.”
Continue Reading“Prompt and excellent service!”
Continue Reading“Unit was frozen. Drew cleaned the filters and said he would be back later this afternoon after the unit thawed out. Always great service from you guys!!!”
Continue Reading“Jeremy is slways pleasant to work with. Takes his time and does it right.”
Continue Reading“Really like working with Joey. He is very knowledgeable with our units.”
Continue Reading“Jeremy has been servicing our units for several years and his performance, both personal and professional, has always been exceptional. He has always been prompt, considerate and thorough. Jeremy always makes sure that we are pleased with the maintenance he performed. We couldn’t ask for better service.”
Continue Reading“Mike was very professional and maintained safe distant during our maintenance. Recommend Mark giving a veteran discount! Truly great personnel working for this awesome company!”
Continue Reading“Drew called to let me know when he would be here and was very polite. He worked very hard and and left everything clean and in order.”
Continue Reading“Jeremy was very polite and respectable.”
Continue Reading“Drew called 20 minutes before arrival. Was right on time. Did what he needed to do and left. He was polite and kind but came and went as he needed.”
Continue Reading“Mike is top notch in every way! I always request him to service my two H/AC units.”
Continue Reading“Fast and thorough. Drew spent a good deal of time diagnosing the problem.”
Continue Reading“Richard performed the maintenance check on our A/C system. He was very professional and reviewed the system check with me. We have received excellent service from Stout Hearing and Air Conditioning! Thank you!”
Continue Reading“Richard Sunding performed checkup on air conditioning unit in a timely manner. Very professional.”
Continue Reading“Jeremy is a great person to work with.”
Continue Reading“Stout has been my heating and air condition provider for 23 years since I moved to Salisbury. Everybody from office personnel to service technicians are professional and courteous. Would recommend them very highly for your heating and air needs.”
Continue Reading“It is always a pleasure to have someone from Stout’s come as you know you are getting quality service with a pleasant technician.”
Continue Reading“Mike was very knowledgeable, efficient and friendly!”
Continue Reading“Jeremy has always been so professional and helpful. He answers all my questions and does his work meticulously. He is an asset to your company.”
Continue Reading“Service was completed very professionally.”
Continue Reading“He informed us what he did, what he found”
Continue Reading“Have been with Stout for 5 years. They have never disappointed. GREAT company and customer services.”
Continue Reading“Jeremy was very knowledgeable and professional.”
Continue Reading“Freaking awesome guys!! Sunday morning service call.Thx a boatload.”
Continue Reading“Mike was very friendly and efficient in assessing the problem and fixing it. Good representative of the Stout brand.”
Continue Reading“Richard did a great job today. He is so nice and polite. He did a thorough job of checking out my system. I feel good knowing my system is ready for the summer.”
Continue Reading“Thanks! You service 2 houses for me and the guys are knowledgeable and so nice. Also, Lori, Anna and all are very helpful and kind.”
Continue Reading“Friday evening,5:30PM, A/C not working, technician came within 20 minutes, and diagnosed the problem. Un fortunately won’t be repaired until Monday, as needs extensive work. But, we are way ahead of the curve now. Great company, been with them for 8+ years, and never disappointed.”
Continue Reading“Great service. Trusted company and technician.”
Continue Reading“Drew was very professional, friendly, and efficient. Great service! I’ll recommend Stout to all my friends and family!”
Continue Reading“My husband and I have received nothing less than top notch service from the personnel at Stout Heating and Air Conditioning. The office personnel are so courteous and helpful. We highly recommend Stout to anyone for their heating and air needs.”
Continue Reading“Mike does a great job. Answered lots of questions and help me with thermostat programing”
Continue Reading“Richard checked out each AC unit in a professional and timely manner.”
Continue Reading“I have been a customer over 20years. They have great prices and customer service! Mike always does a great job!”
Continue Reading“we have always been extremely pleased with Ricchard Sunding. he is professional and personable and we appreciate what he does.”
Continue Reading“Always does a great job, very professional.”
Continue Reading“Always professional and trust the work that is done. I would recommend to anyone. Thanks”
Continue Reading“Jeremy always provides great customer service. Glad he is part of your team.”
Continue Reading“Have always had respectful and knowledgeable maintenance technicians service our unit. They seem to go the extra mile to ensure our system keeps running optimally for a nice long time.”
Continue Reading“Mike Sides came to check our air conditioning unit. He spent a lot of time doing a thorough test of our unit to make sure that all parts would be running efficiently. He was friendly, polite and answered all questions that we had. Couldn’t ask for a better technician. We have a lot of trust…
Continue Reading“We appreciate the promptness of appointment and the whole team approachStout offers”
Continue Reading“Mike, did an excellent job for us. He is thorough and business oriented. We are very pleased with Stout Heating and Air. Thank you for a job well done.”
Continue Reading“On time and very pleasant.”
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